$('body').on('click', 'button#do_comment', function(event) {
            event.preventDefault();
            var msg = $("textarea#msg").val();
            var totalComments=$("input#totalComments").val();
            if (msg.replace(/ /g, '').length > 1) {
                $("textarea#msg").popover('hide');
                $("#for_msg").removeClass('has-error');

                $.ajax({
                    type: "POST",
                    url: "{{URL::to('/ticket/comment'.'/'.$ticket->code)}}",
                    dataType: "json",
                    data: {
                      _token : CSRF_TOKEN,
                      _method: 'PATCH',
                      msg: msg,
                      visible_client: $("#visible_client").prop( "checked"),
                      totalComments: totalComments,
                      fileIDS: ids
                    },
                    success: function(html) {
                          if ($("#noComments").length) {
                            $("#noComments").hide();
                          }

                        $("textarea#msg").val('');
                        $('textarea#msg').trumbowyg('empty');
                       autosize.update($('textarea'));
$.each(html, function(i, item) {
  $('#content_chat').append(item.html);
  $("#totalComments").val(item.total);

});

$("#previews").html('');
ids = [];

                    }
                });
              }
              else {
                $("textarea#msg").popover('show');
                $("#for_msg").addClass('has-error');
                setTimeout(function() {
                    $("textarea#msg").popover('hide');
                }, 2000);
              }

          }
);