На 28.11 миналата година платих 75 евра на твоите хора за ей това:

StartUp

Crafted for a Great Web Start
SPECIAL PRICE
3.95 €/mo.
Regular 9.95 €/mo.
Excl. VAT

One Website
10GB Web Space
Suitable for ~ 10,000 Visits Monthly
All Essential Features

ДА ВИЖДАШ ТУК НЯКЪДЕ ДА ПИШЕ "500МБ ЛИМИТ"?? Щото аз не виждам.
Точно месец след това получавам този мейл от тях:

29.12 в 1:45 ч.

Това съобщение съдържа блокирани изображения.
или

Dear Martin Marinov,

We have detected that MySQL database(s) on your fantastictoys.net account exceed the
maximum allowed size of 500 per database and we kindly ask you to reduce them within
the next 7 days grace period. In case your database(s) still exceed the allowed size
after the grace period is over, a limit will be applied, which may result in malfunctioning
of your website.

fantast1_wp477 714MB

How to lower resource usage

We have opened a usage report on that case in your User area, from where you can conveniently
navigate to reduce MySQL size from your cPanel/PhpMyAdmin:

https://ua.siteground.com/usagereports.htm

Consider upgrade

If lowering the database size is not an option you might want to consider upgrading your
account to a higher plan.

Thank you in advance for your understanding and cooperation!

Regards,
The SiteGround Team


Ето и последвалата кореспонденция м/ду твоите хора и програмиста ми, само 11 часа след като получих мейла:

Posted On 29 Dec, 2018 12:38 CST

Hello, recently you told me that my database limit is exceeded....I cleared the database
and now it si 73MB....but in the MySQLdatabase in the cpanel, i do not know why, i clicked
at the REPAIR DATABASE and now the admin side of my site is not accessible...the site is
loading by the backside is not loading...it gives me BAD Gateway request....before the
REPAIR DATABASE procedure, all was working fine. What should i do now...the site is
https://fantastictoys.net/
Avatar
Dimitar Borukov

Support Guru
Posts: 3654
Posted On 29 Dec, 2018 13:02 CST

Hello Martin,

Thank you for contacting SiteGround Technical Support Team!

Please allow us some time to investigate into the reported issue, once that has been done
we will update you here.

Your patience and understanding in the meantime are highly appreciated.

Best Regards,
Dimitar Borukov
Technical Support Team
Avatar
Dimitar Borukov

Support Guru
Posts: 3654
Posted On 29 Dec, 2018 14:54 CST

I have contacted our System Administrators so they could update the information regarding
your database on the server.

Additionally, I have checked the admin login page of your website and it is loading on my
end:

https://fantastictoys.net/wp-admin

May I kindly ask you to check once again and see if you are able to access the backend of
your application and in case that you are still having any issues, please update us here
with any login details so we could assist you further.

We are waiting for your reply.

Best Regards,
Dimitar Borukov
Technical Support Team
Avatar
You

Posted On 29 Dec, 2018 15:19 CST

The homepage cannot load , the wp-admin page is loading but after i enter login data,
nothing happens
Avatar
You

Posted On 29 Dec, 2018 17:49 CST

Still cannot load homepage and admin area
Avatar
You

Posted On 29 Dec, 2018 19:57 CST

My homepage is not loading and the page after login data is not loadable
Avatar
Kolyo B.

Support Guru
Posts: 13604
Posted On 29 Dec, 2018 21:07 CST

Hello Martin,

It seems the issue is occurring due to the AliDropShip plugin, as when I tried to manually
execute the index.php script from the server, I got the following error:
Code:
Parse error: syntax error, unexpected '[', expecting ')' in
/home/fantast1/public_html/wp-content/plugins/alidswoo/alidswoo.php on line 16

Perhaps the quickest way to resolve this would be to restore the site from a backup of
its working state, given that the issue occurred just recently.

We keep backups of shared hosting accounts for the past 30 days. The Backup Restore tool
is available in cPanel and can be used to restore files and databases using or backup
system.

If you're facing difficulties performing the restore on your own, you can request a backup
restore to be performed by our team from here.

If you have any additional questions regarding our services do not hesitate to contact us
at any time - we are available 24/7.

Best Regards,

Kolyo Bratanov
Technical Support Team

Avatar
You

Posted On 30 Dec, 2018 05:41 CST

Paid backup restore ? Guys is that normal ? My site is broken and you want moeny for
backup ?
Avatar
Boris Dzhuvinov

Support Guru
Posts: 29042
Posted On 30 Dec, 2018 08:00 CST

Access to the backup restore service is indeed a paid one on the StartUp plan and the only
way to restore the site from our backup system would be to to get the Backup service. Once
enabled, you will have a 6-hour window to run as many restores as you wish.

An alternative would be to either upgrade to a GrowBig plan that includes free restores from
the client side, or if you have a local backup of the website, you can upload a database
backup, which we can import on the site.

We understand that this may not be an ideal solution for everyone, however in such cases
where the database was corrupted not due to a server-side issue, we would be unable to
provide with a free restore on a StartUp account.

Best Regards,

Boris Dzhuvinov
Technical Support Team
Avatar
You

Posted On 30 Dec, 2018 13:24 CST

Слушайте хора, виждам, че сте Българи няма смисъл от английския...значи сайта дава грешка
504 Gateway timeout, което е проблем в комуникацията между сървърите не е от инсталацията
ми....A server did not receive a timely response from another server. Slow communication
between upstream servers causes this error.

To resolve this issue, contact your system administrator.

това е копие от от форума на cPanel значи решението е във вашите ръце...
..........................................................................................................

И тук следва гробно мълчание на господарите ти от СГ. Мълчат като женски полови органи. Ако това за теб не е чисто изнудване, значи живеем в различни светове. М/ду другото, днес ми върнаха част от парите, които им платих:

Hello Martin,

Hope you're well!

I am reaching you regarding the cancellation of the account fantastictoys.net

As promised in a recent ticket, we have issued a full refund for the hosting package, including its VAT (56.88 Euro).

A fee of 14.95EUR has been kept, as it was for the domain.
We cannot delete it, and if you wish to use it with another company, you can transfer it away freely.

I hope this email was useful!

Sincerely,
--


Pavlin I.
Senior Sales Representative [email protected]
USA toll-free +1.866.605.2484
More options to contact u

Ако не бях повдигнал въпроса тук и на още няколко места, никога нямаше да си видя парите, въпреки тяхното обещание преди месец:

Support Guru
Posts: 794
Posted On 31 Dec, 2018 12:14 CST

Hello Martin,

You are not eligible for a full refund but I will make an exception, do you want want us
to cancel your account and refund you, note that this will terminate your account.
.................................................................................................

Аз нямам какво повече да кажа, опитах се да направя нещо, но сега осъзнавам, че в такава среда като вашата това е абсолютно невъзможно!! Живейте си в тинята и хранете жените и децата си с парите, които баламурниците ви дават. Аз приключих!