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- <style type='text/css'>
- .embeddedServiceHelpButton .helpButton .uiButton {
- background-color: #990AE3;
- font-family: "Salesforce Sans", sans-serif;
- }
- .embeddedServiceHelpButton .helpButton .uiButton:focus {
- outline: 1px solid #990AE3;
- }
- @font-face {
- font-family: 'Salesforce Sans';
- src: url('https://www.sfdcstatic.com/system/shared/common/assets/fonts/SalesforceSans/SalesforceSans-Regular.woff') format('woff'),
- url('https://www.sfdcstatic.com/system/shared/common/assets/fonts/SalesforceSans/SalesforceSans-Regular.ttf') format('truetype');
- }
- </style>
- <script type='text/javascript' src='https://service.force.com/embeddedservice/5.0/esw.min.js'></script>
- <script type='text/javascript'>
- var initESW = function(gslbBaseURL) {
- embedded_svc.settings.displayHelpButton = true; //Or false
- embedded_svc.settings.language = ''; //For example, enter 'en' or 'en-US'
- //embedded_svc.settings.defaultMinimizedText = '...'; //(Defaults to Chat with an Expert)
- //embedded_svc.settings.disabledMinimizedText = '...'; //(Defaults to Agent Offline)
- //embedded_svc.settings.loadingText = ''; //(Defaults to Loading)
- //embedded_svc.settings.storageDomain = 'yourdomain.com'; //(Sets the domain for your deployment so that visitors can navigate subdomains during a chat session)
- // Settings for Chat
- //embedded_svc.settings.directToButtonRouting = function(prechatFormData) {
- // Dynamically changes the button ID based on what the visitor enters in the pre-chat form.
- // Returns a valid button ID.
- //};
- //embedded_svc.settings.prepopulatedPrechatFields = {}; //Sets the auto-population of pre-chat form fields
- //embedded_svc.settings.fallbackRouting = []; //An array of button IDs, user IDs, or userId_buttonId
- //embedded_svc.settings.offlineSupportMinimizedText = '...'; //(Defaults to Contact Us)
- embedded_svc.settings.enabledFeatures = ['LiveAgent'];
- embedded_svc.settings.entryFeature = 'LiveAgent';
- embedded_svc.init(
- 'https://teliacarrier--DevPrtSIT.cs107.my.salesforce.com',
- 'https://devprtsit-teliacarrier.cs107.force.com/SatisfactionSurvey',
- gslbBaseURL,
- '00D1q0000000SjX',
- 'SnapInLoggedUser',
- {
- baseLiveAgentContentURL: 'https://c.la1-c2cs-cdg.salesforceliveagent.com/content',
- deploymentId: '5720J000000PCkA',
- buttonId: '5730J000000PDKz',
- baseLiveAgentURL: 'https://d.la1-c2cs-cdg.salesforceliveagent.com/chat',
- eswLiveAgentDevName: 'EmbeddedServiceLiveAgent_Parent04I0J000000CaRMUA0_1620e46f31e',
- isOfflineSupportEnabled: false
- }
- );
- };
- if (!window.embedded_svc) {
- var s = document.createElement('script');
- s.setAttribute('src', 'https://teliacarrier--DevPrtSIT.cs107.my.salesforce.com/embeddedservice/5.0/esw.min.js');
- s.onload = function() {
- initESW(null);
- };
- document.body.appendChild(s);
- } else {
- initESW('https://service.force.com');
- }
- </script>
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