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  1. EtreCheck version: 5.5.5 (5111)
  2. Report generated: 2020-06-10 19:24:37
  3. Download EtreCheck from https://etrecheck.com
  4. Runtime: 2:45
  5. Performance: Excellent
  6. Sandbox: Enabled
  7. Full drive access: Disabled
  8.  
  9. Problem: Computer is restarting
  10.  
  11. Major Issues:
  12. Anything that appears on this list needs immediate attention.
  13. Runaway process - A process is using a large percentage of your CPU.
  14.  
  15. Minor Issues:
  16. These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
  17. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
  18. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina".
  19. Limited drive access - More information may be available with Full Drive Access.
  20. Kernel extensions present - This machine has kernel extensions that may not work in the future.
  21. Sharing enabled - This machine has sharing services enabled that could be a security risk.
  22.  
  23. Hardware Information:
  24. iMac (Retina 5K, 27-inch, 2017)
  25. iMac Model: iMac18,3
  26. 3,4 GHz Quad-Core Intel Core i5 (i5-7500) CPU: 4-core
  27. 8 RAM - Upgradeable
  28. BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400
  29. BANK 0/DIMM1 - Empty
  30. BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400
  31. BANK 1/DIMM1 - Empty
  32.  
  33. Video Information:
  34. Radeon Pro 570 - VRAM: 4 GB
  35. iMac (built-in) 5120 x 2880
  36.  
  37. Drives:
  38. disk0 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes)
  39. Internal PCI-Express 8.0 GT/s x2 NVM Express
  40. disk0s1 - EFI [EFI] 315 MB
  41. disk0s2 [APFS Container] 27.69 GB
  42.  
  43. disk1 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM)
  44. Internal SATA 6 Gigabit Serial ATA
  45. disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
  46. disk1s2 [APFS Container] 1000.00 GB
  47. disk2 [APFS Virtual drive] 1.03 TB (Shared by 5 volumes)
  48. disk2s1 - M************ Data (APFS) [APFS Virtual drive] (Shared - 950.56 GB used)
  49. disk2s2 - Preboot (APFS) [APFS Preboot] (Shared)
  50. disk2s3 - Recovery (APFS) [Recovery] (Shared)
  51. disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used)
  52. disk2s5 - Macintosh HD (APFS) (Shared - 11.32 GB used)
  53.  
  54. Mounted Volumes:
  55. disk2s1 - M************ Data [APFS Virtual drive]
  56. 1.03 TB (Shared - 950.56 GB used, 60.98 GB available, 58.53 GB free)
  57. APFS
  58. Mount point: /System/Volumes/Data
  59.  
  60. disk2s4 - VM [APFS VM]
  61. 1.03 TB (Shared - 2.15 GB used, 58.53 GB free)
  62. APFS
  63. Mount point: /private/var/vm
  64.  
  65. disk2s5 - Macintosh HD
  66. 1.03 TB (Shared - 11.32 GB used, 60.98 GB available, 58.53 GB free)
  67. APFS
  68. Mount point: /
  69. Read-only: Yes
  70.  
  71. Network:
  72. Interface en0: Ethernet
  73. Interface en1: Wi-Fi
  74.  
  75. Interface en4: Bluetooth PAN
  76. Interface bridge0: Thunderbolt Bridge
  77.  
  78. Web sharing: Enabled
  79.  
  80. System Software:
  81. macOS Catalina 10.15.5 (19F101)
  82. Time since boot: Less than an hour
  83.  
  84. Configuration Files:
  85. /etc/hosts - Count: 2
  86.  
  87. Notifications:
  88. Notifications not available without Full Drive Access.
  89.  
  90. Security:
  91. System Status
  92. Gatekeeper: Enabled
  93. System Integrity Protection: Enabled
  94.  
  95. Antivirus software: Apple and Malwarebytes
  96.  
  97. Web sharing: Enabled
  98.  
  99. Unsigned Files:
  100. Launchd: /Library/LaunchDaemons/PT.updd.plist
  101. Executable: /Library/PrivilegedHelperTools/PT.updd
  102. Details: Exact match found in the whitelist - probably OK
  103.  
  104. Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist
  105. Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost
  106. Details: Exact match found in the whitelist - probably OK
  107.  
  108. Launchd: ~/Library/LaunchAgents/com.tunnelbear.mac.tbeara.plist
  109. Executable: ~/Library/Application Support/TunnelBear/com.tunnelbear.mac.tbeara
  110. Details: Exact match found in the whitelist - probably OK
  111.  
  112. Launchd: /Library/LaunchDaemons/de.appsolute.mampprohelper.plist
  113. Executable: /Library/PrivilegedHelperTools/de.appsolute.mampprohelper
  114. Details: Exact match found in the whitelist - probably OK
  115.  
  116. Launchd: ~/Library/LaunchAgents/gitlab-runner.plist
  117. Executable: /usr/local/bin/gitlab-runner run --working-directory /Users/*** --config ~/.gitlab-runner/config.toml --service gitlab-runner --syslog
  118. Details: Exact match found in the whitelist - probably OK
  119.  
  120. Launchd: /Library/LaunchDaemons/org.virtualbox.startup.plist
  121. Executable: /Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh restart
  122. Details: Exact match found in the whitelist - probably OK
  123.  
  124. Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist
  125. Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded
  126. Details: Exact match found in the whitelist - probably OK
  127.  
  128. Plugin: /Library/Audio/Plug-Ins/HAL/KrispMic.driver
  129. Plugin: /Library/Audio/Plug-Ins/HAL/KrispSpeaker.driver
  130.  
  131. Apps: 10
  132.  
  133. 32-bit Applications:
  134. 13 32-bit apps
  135.  
  136. Kernel Extensions:
  137. /Library/Application Support/VirtualBox
  138. VBoxDrv.kext (5.2.4)
  139. VBoxNetAdp.kext (5.2.4)
  140. VBoxNetFlt.kext (5.2.4)
  141. VBoxUSB.kext (5.2.4)
  142.  
  143. /Library/Extensions
  144. SystemAudioRecorder.kext (1.1.0 - SDK 10.9)
  145.  
  146. System Launch Agents:
  147. [Not Loaded] 18 Apple tasks
  148. [Loaded] 186 Apple tasks
  149. [Running] 109 Apple tasks
  150.  
  151. System Launch Daemons:
  152. [Not Loaded] 33 Apple tasks
  153. [Loaded] 193 Apple tasks
  154. [Running] 111 Apple tasks
  155.  
  156. Launch Agents:
  157. [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2020-03-20)
  158. [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-04-22)
  159. [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-04-22)
  160. [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2020-04-21)
  161.  
  162. Launch Daemons:
  163. [Running] PT.updd.plist (? 0 - installed 2018-11-11)
  164. [Running] com.aaa.windscribe.OVPNHelper.plist (Windscribe Limited - installed 2018-10-04)
  165. [Running] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2020-03-20)
  166. [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-04-22)
  167. [Loaded] com.adobe.fpsaud.plist (Adobe Inc. - installed 2020-05-22)
  168. [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2020-06-09)
  169. [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2020-04-21)
  170. [Loaded] com.tunnelbear.mac.tbeard.plist (TunnelBear, Inc. - installed 2018-10-04)
  171. [Loaded] de.appsolute.mampprohelper.plist (? 26ff81e4 - installed 2020-05-27)
  172. [Not Loaded] org.virtualbox.startup.plist (? 700b9385 - installed 2018-05-20)
  173.  
  174. User Launch Agents:
  175. [Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-04-05)
  176. [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-06-01)
  177. [Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-03-12)
  178. [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-03-12)
  179. [Running] com.tunnelbear.mac.tbeara.plist (? 0 - installed 2018-10-04)
  180. [Running] gitlab-runner.plist (? 0 - installed 2018-06-09)
  181.  
  182. User Login Items:
  183. [Running] App Cleaner Helper (Sergiy Savenko - installed 2020-02-06)
  184. Modern Login Item
  185. /Applications/App Cleaner.app/Contents/Library/LoginItems/App Cleaner Helper.app
  186.  
  187. [Not Loaded] CloudLoginHelper (Linebreak SL - installed 2020-06-08)
  188. Modern Login Item
  189. /Applications/CloudApp.app/Contents/Library/LoginItems/CloudLoginHelper.app
  190.  
  191. [Not Loaded] DashlaneAutoStartHelper (App Store - installed 2020-05-20)
  192. Modern Login Item
  193. /Applications/Dashlane.app/Contents/Library/LoginItems/DashlaneAutoStartHelper.app
  194.  
  195. [Running] P72E3GC48.com.dashlane.DashlaneAgent (App Store - installed 2020-05-20)
  196. Modern Login Item
  197. /Applications/Dashlane.app/Contents/Library/LoginItems/P72E3GC48.com.dashlane.DashlaneAgent.app
  198.  
  199. [Not Loaded] Folx Schedule Helper (ELTIMA LLC - installed 2020-05-20)
  200. Modern Login Item
  201. /Applications/Folx.app/Contents/Library/LoginItems/FolxScheduleHelper.app
  202.  
  203. [Not Loaded] Garmin Express Service (Garmin International - installed 2020-05-20)
  204. Modern Login Item
  205. /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app
  206.  
  207. [Not Loaded] crashreporter (Garmin International - installed 2020-05-20)
  208. Modern Login Item
  209. /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app/Contents/MacOS/crashreporter.app
  210.  
  211. [Not Loaded] HotspotShieldHelper (App Store - installed 2020-06-08)
  212. Modern Login Item
  213. /Applications/Hotspot Shield.app/Contents/Library/LoginItems/HotspotShieldHelper.app
  214.  
  215. [Not Loaded] StartAtLoginHelper (App Store - installed 2020-06-08)
  216. Modern Login Item
  217. /Applications/Hotspot Shield.app/Contents/Library/LoginItems/StartAtLoginHelper.app
  218.  
  219. [Not Loaded] Viber (Viber Media SARL. - installed 2020-06-09)
  220. Modern Login Item
  221. /Applications/Viber.app
  222.  
  223. [Not Loaded] DriveDxLoginItemHelper (4ZNF85T75D - installed 2019-12-24)
  224. Modern Login Item
  225. ~/Downloads/DriveDx.app/Contents/Library/LoginItems/DriveDxLoginItemHelper.app
  226.  
  227. [Not Loaded] Find Any File Hotkey (25856V4B4X - installed 2019-11-10)
  228. Modern Login Item
  229. ~/Downloads/Find Any File.app/Contents/Library/LoginItems/Find Any File Hotkey.app
  230.  
  231. Internet Plug-ins:
  232. FlashPlayer-10.6: 32.0.0.387 (Adobe Inc. - installed 2020-06-10)
  233. AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2020-03-20)
  234. Flash Player: 32.0.0.387 (Adobe Inc. - installed 2020-06-10)
  235.  
  236. User Internet Plug-ins:
  237. User Internet Plug-ins need Full Drive Access
  238.  
  239. Audio Plug-ins:
  240. KrispMic: 0.5.7 (? - installed 2018-11-13)
  241. KrispSpeaker: 0.5.7 (? - installed 2018-11-13)
  242.  
  243. User Audio Plug-ins:
  244. User Audio Plug-ins need Full Drive Access
  245.  
  246. User iTunes Plug-ins:
  247. User iTunes Plug-ins need Full Drive Access
  248.  
  249. Safari Extensions:
  250. Dashlane (App Store - installed 2020-05-20)
  251. Folx (ELTIMA LLC - installed 2020-05-20)
  252.  
  253. 3rd Party Preference Panes:
  254. Flash Player (Adobe Inc. - installed 2020-05-22)
  255.  
  256. Time Machine:
  257. Time Machine information not available without Full Drive Access.
  258.  
  259. Performance:
  260. System Load: 2.21 (1 min ago) 2.54 (5 min ago) 1.61 (15 min ago)
  261. Nominal I/O speed: 10.54 MB/s
  262. File system: 29.84 seconds
  263. Write speed: 537 MB/s
  264. Read speed: 1447 MB/s
  265.  
  266. CPU Usage Snapshot:
  267. Type Overall
  268. System: 11 %
  269. User: 27 %
  270. Idle: 63 %
  271.  
  272. Top Processes Snapshot by CPU:
  273. Process (count) CPU (Source - Location)
  274. Other processes 94.81 % (?)
  275. firefox 42.48 % (Mozilla Corporation)
  276. EtreCheck 7.79 % (App Store)
  277. Creative Cloud 1.43 % (Adobe Systems, Inc.)
  278. Spotlight 1.05 % (Apple)
  279.  
  280. Top Processes Snapshot by Memory:
  281. Process (count) RAM usage (Source - Location)
  282. firefox 437 MB (Mozilla Corporation)
  283. thunderbird 194 MB (Mozilla Corporation)
  284. EtreCheck 177 MB (App Store)
  285. Spotlight 94 MB (Apple)
  286. Notes 68 MB (Apple)
  287.  
  288. Top Processes Snapshot by Network Use:
  289. Process (count) Input / Output (Source - Location)
  290. firefox 3 MB / 166 KB (Mozilla Corporation)
  291. thunderbird 117 KB / 26 KB (Mozilla Corporation)
  292. Other processes 39 KB / 37 KB (?)
  293. Notes 21 KB / 28 KB (Apple)
  294. mdworker_shared 0 B / 0 B (Apple)
  295.  
  296. Virtual Memory Information:
  297. Physical RAM: 8 GB
  298.  
  299. Free RAM: 443 MB
  300. Used RAM: 5.99 GB
  301. Cached files: 1.58 GB
  302.  
  303. Available RAM: 2.01 GB
  304. Swap Used: 0 B
  305.  
  306. Software Installs (past 30 days):
  307. Install Date Name (Version)
  308. 2020-05-19 Spark (2.7.0)
  309. 2020-05-19 Newton (10.0.50)
  310. 2020-05-29 The Unarchiver (4.2.2)
  311. 2020-05-29 XProtectPlistConfigData (2122)
  312. 2020-06-03 Record It (1.4.8)
  313. 2020-06-03 macOS Catalina 10.15.5 Update
  314. 2020-06-03 MRTConfigData (1.61)
  315. 2020-06-03 Gatekeeper Compatibility Data (1.0)
  316. 2020-06-08 Hotspot Shield (3.4.0)
  317. 2020-06-09 Malwarebytes for Mac
  318. 2020-06-09 EtreCheck (5.5.5)
  319. 2020-06-09 MagicanFile (1.1.0)
  320. 2020-06-10 Adobe Flash Player
  321.  
  322. Diagnostics Information (past 7-30 days):
  323. Directory /Library/Logs/DiagnosticReports is not accessible.
  324. Enable Full Drive Access to see more information.
  325.  
  326. End of report
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