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Management: Process, science, organize, job
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Marketing mix: Product, price, place, promotion
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Skills: Tech, personal, concept
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4C: Solution, cost, convenience, communication
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Roles: Personal, info, decision
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Intro -> Growth -> Maturity -> Decline
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Special Char of Islamic Econ: 
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MARKETING: Social and managerial process, obtain what they want, create and exchange products/values
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- Resource (trustee)
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- public > indiv but personal ownership
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Want: Need shaped by culture and personality
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- cooperation
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- property is productive not selfish
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Market -> Need/Want/Demand -> Product/Service/Experience -> Value/Satisfy/Quality -> Exchange/Transact/Relation
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- public ownership for certain industry
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- avoid unlawfulness with taqwa
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Marketing concepts:
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- Production / Product / Selling / Marketing / Societal Marketing
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Difference between Islamic/Western paradigms:
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- Integration
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Branding: Identify
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- Purpose of life
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NEED: Establish / attract / credible / memorable / stability
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- Larger human purpose vs. self-interest
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BENEFIT: Memorable / loyal / familiar / lower marketing / less risk
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- Welfare vs. profit
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- Source of ethics
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Logo / Looks / Association / Image / Relationship
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- Accountability to ______
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How to Position: Product sale / price / quality / advertisement
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Specific business ethics:
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Attribute: Name/Logo/Color/Essence
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- hoarding
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- weight accuracy
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Brand Types: Product / Line / Range / Umbrella / Source / Endorsing
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- contracts
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- false ads
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Brand Equity [BRANDZ] Presence -> Relevance -> Performance -> Advantage -> Bonding
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- destroy surplus
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[Resonance] Salience -> Performance/Imagery -> Judgment/Feeling -> Resonance
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- riba
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Entrepreneurship: Innovation and venture creation through individual/organization/environment/process
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Islamic Finance:
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- Institution dev
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Entrepreneur: Actively leading their own business
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- Product & market
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- Education
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/////////////////
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- Legal & regulate
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Ratios:
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Products:
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DEBT MANAGEMENT
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- Murabahah: Cost + profit (BBA is installments)
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- Debt ratio: Total debt/total asset
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- Mudharabah: Partnership (finance + management) [Party + Subject + Contract]
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- Musyarakah: Company (capital, labour, reputation)
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LIQUIDITY
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- Takaful: Joint guarantee
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- Quick ratio: Current asset - inventory / current liability
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HR System:
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ASSET MANAGEMENT
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- Recruit (ext, int), train, feedback, pay, relations
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- Objective: Manage labor, design jobs, effective/efficient utility
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- Asset turnover: sales/asset
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EEO (Equal Employment Opportunity)
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PROFITABILITY
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- Profit margin on sale: net income @ stockholder/sales
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Selection (reliable/valid)
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- Background
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- Reference
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MARKET TREND
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- Test (paper/physical/performance)
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- Interview
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Appraisal
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- Trait
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- Behavior
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- Result
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Rule of 72: Doubling time from i% interest = 72/i
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Statements:
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CLOP (control lead organize plan)
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- Profit during time (income statement)
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- Where profit used (statement of retained earnings)
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Motivation determines: Direction/effort/persistence
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- Made and spent cash (cash flow statement)
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- Money at end point (balance sheet)
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Taylor's: Money/piece-rate system
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Hawthorne: Attention (lighting) / social pressure (piecework)
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Expectancy: Expectancy / instrumentality / valence (effort -> performance -> outcome)
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- Debt ratio: Debt/asset
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Herzberg: Hygiene theory (Motivator/hygiene)
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Managerial Power: Legitimate / Reward / Coercive / Expert / Referent
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Leadership Models: Trait (Personal) / Behavioral (Action)
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Contingency Models: The situation or context. Fiedler/House/L-Sub
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Fiedler's Contingency: Leader style (Relationship / Task), Least Preferred Coworker, 3 situation characteristic (Relations / Task Struct. / Position Pow)
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House's Path-Goal: Identify -> reward -> clarify, leader behavior (Direct / Support / Participate / Achievement)
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Leader-Substitute: Work is rewarding, no need for leader
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Transformational vs Transactional
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BREAKEVEN FORMULA = FixC / [Sum(1 - VarC/Price)Sale%]
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DEPRECIATION:
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SL Dep: Dt = (B - S)d, d = 1/n
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Expectancy: Expectancy / instrumentality / valence (effort -> performance -> outcome)
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B = first cost, S = salvage, d = deprate, n = # of yrs
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DB: if d = 0.1, then 10% is removed each year, Dt decreases every year
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DDB: Maximum d = 2/n
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For DB, d of year t = d(1-d)^(t-1)
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Dt thus = Bd(1-d)^(t-1)
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Implied Salvage = B(1-d)^n
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Organizational architecture: Combination of org struct, control sys, culture, HRM
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Org struct: Formal system of task&job, achieve org goals
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Ctrl system: Process to monitor efficient/effective activities
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Culture: Shared values/norms
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HRM: Recruit&select, training, performance evaluate, pay, labor relation
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Org struct: Mechanistic vs organic, factors (environ, strategy, technology, HR)
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Environ: External (mechanistic vs organic)
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Mechanistic: Indiv. special, simple hierarchy, central, standard
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Organic: Joint special, taskforce&team, decentral, mutual adjust
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Strategy: Differentiate, low-cost, response
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Technology: Skill, knowledge, tools used in goods&services management; measured by variety and analyzability [Small Batch, Mass Production, Continuous Process, IT]
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Job Design: Division of labor
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Component: Specialize, expand, psychological, self-direct, incentive, ergonomic, visual work
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Specialize -> Enlarge -> Enrich -> Empower -> Self-directed
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Job characteristic: Skill variety, task identity, task significant, autonomy, feedback
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Structure: Functional, divisional (Product / Geographic / Market), matrix, product team
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Allocating Authority: Authority / Hierarchy / Control Span / Line Manager / Staff Manager
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Integrating Mechanisms: Direct contact -> Liaison -> Taskforce -> Cross-function -> Integrating Role -> Matrix