View difference between Paste ID: 2f0WCwkk and 7089uRpN

 Hello, \[-- ACCOUNT_MANAGER_NAME --]!
 
-**We will need additional access to proceed with this project.**
+We will need additional access to proceed with this security patch.
 
-**ACTION NEEDED FROM YOU:**
+**ACTION NEEDED FROM YOU:**
-Would you please reach out to the client for the following credentials?
+Would you please reach out to the client for the following credentials?
-Here's a sample email you can send to the client, feel free to edit as needed:
+- cPanel \(DEV_TO_FILL_IN_HERE__URL_OR_OTHER_HELPFUL_INFO_TO_HELP_CLIENT_FIND_LOGIN)
       \-- We need this access because \(DEV_TO_FILL_IN_HERE)
----
+- FTP Info \(DEV_TO_FILL_IN_HERE__URL_OR_OTHER_HELPFUL_INFO_TO_HELP_CLIENT_FIND_LOGIN)
       \-- We need this access because \(DEV_TO_FILL_IN_HERE)
-**Basic \(WordPress and FTP access):**
+
-Hello!
+Since we are not able to proceed with the patch until the additional information is received, I have assigned this to-do to you to mark it as "on hold".
-
+
-As part of a project that our team is working on we need to request additional access to your site.
+After those credentials have been added to Keeper, please comment here and assign this to-do back to me - we will get this project re-prioritized right away.
 
-We need this access because \[DEV_TO_FILL_IN_HERE]
+We have spent \(DEV_TO_FILL_IN_HERE) hours so far.
-
+We estimate there are \(DEV_TO_FILL_IN_HERE) hours remaining on the project and have updated the estimate in the title accordingly.
-Specifically we need FTP access to complete the project so that we can view and edit files on the website. While some file edits can be made within the WordPress admin area, we highly recommend making all file updates through FTP in case there are any errors in the code which could break the site.
+
-
+