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DEV RESPONSE TEMPLATES: Site Access Needed- Security Patch [Markdown]

Apr 20th, 2023 (edited)
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  1. Hello, \[-- ACCOUNT_MANAGER_NAME --]!
  2.  
  3. We will need additional access to proceed with this security patch.
  4.  
  5. **ACTION NEEDED FROM YOU:**
  6. Would you please reach out to the client for the following credentials?
  7. - cPanel \(DEV_TO_FILL_IN_HERE__URL_OR_OTHER_HELPFUL_INFO_TO_HELP_CLIENT_FIND_LOGIN)
  8.       \-- We need this access because \(DEV_TO_FILL_IN_HERE)
  9. - FTP Info \(DEV_TO_FILL_IN_HERE__URL_OR_OTHER_HELPFUL_INFO_TO_HELP_CLIENT_FIND_LOGIN)
  10.       \-- We need this access because \(DEV_TO_FILL_IN_HERE)  
  11.  
  12. Since we are not able to proceed with the patch until the additional information is received, I have assigned this to-do to you to mark it as "on hold".
  13.  
  14. After those credentials have been added to Keeper, please comment here and assign this to-do back to me - we will get this project re-prioritized right away.
  15.  
  16. We have spent \(DEV_TO_FILL_IN_HERE) hours so far.
  17. We estimate there are \(DEV_TO_FILL_IN_HERE) hours remaining on the project and have updated the estimate in the title accordingly.
  18.  
  19. Thanks!
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