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- Started C:\Users\Ktec\AppData\Local\Temp\sfl-8b98f000\Setup.exe
- 2020-10-26T10:35:14.2018889Z INFO : Stage 1 command-line options:
- 2020-10-26T10:35:14.2018889Z INFO : ---
- 2020-10-26T10:35:14.2028859Z INFO : Quiet mode on: 0
- 2020-10-26T10:35:14.2028859Z INFO : Automatic Proxy detection disabled: 0
- 2020-10-26T10:35:14.2028859Z INFO : No feedback mode on: 0
- 2020-10-26T10:35:14.2039232Z INFO : Dump feedback enabled: 0
- 2020-10-26T10:35:14.2039232Z INFO : Bypass competitor removal: 0
- 2020-10-26T10:35:14.2048894Z INFO : Using CRT catalog file path: --
- 2020-10-26T10:35:14.2048894Z INFO : Only register endpoint with Central: 0
- 2020-10-26T10:35:14.2058782Z INFO : Log messages between endpoint and Central: 0
- 2020-10-26T10:35:14.2058782Z INFO : Log command-line passed to executables: 0
- 2020-10-26T10:35:14.2058782Z INFO : Using custom server that hosts the installer stage2 filename : --
- 2020-10-26T10:35:14.2069049Z INFO : Using cloud group: --
- 2020-10-26T10:35:14.2069049Z INFO : Overriding computer name: --
- 2020-10-26T10:35:14.2069049Z INFO : Overriding computer description: --
- 2020-10-26T10:35:14.2078735Z INFO : Overriding domain name: --
- 2020-10-26T10:35:14.2078735Z INFO : Language will be set to: --
- 2020-10-26T10:35:14.2088702Z INFO : Using message relays: --
- 2020-10-26T10:35:14.2088702Z INFO : Proxy address: --
- 2020-10-26T10:35:14.2098672Z INFO : Proxy user name: --
- 2020-10-26T10:35:14.2098672Z INFO : Using custom customer token: --
- 2020-10-26T10:35:14.2098672Z INFO : Using specified products: --
- 2020-10-26T10:35:14.2108654Z INFO : Using certificates from the MCS app data folder.: 0
- 2020-10-26T10:35:14.2108654Z INFO : Using custom customer ID.: --
- 2020-10-26T10:35:14.2108654Z INFO : Using specified user ID.: --
- 2020-10-26T10:35:14.2119018Z INFO : Using local install source.: --
- 2020-10-26T10:35:14.2119018Z INFO : Using experimental SRV.: --
- 2020-10-26T10:35:14.2119018Z INFO : Invoked as part of SEC migration.: 0
- 2020-10-26T10:35:14.2128595Z INFO : ---
- 2020-10-26T10:35:14.2178467Z INFO : Sending HTTP 'POST' request to: api/download/stage2-details/110ddabe-d059-4629-a627-21e26ba793bf
- 2020-10-26T10:35:14.2218602Z WARNING : WinHttpGetProxyForUrl returned: 12180
- 2020-10-26T10:35:14.2228335Z INFO : Attempting to connect using proxy '' of type 'Empty Proxy'.
- 2020-10-26T10:35:14.2238329Z INFO : Set security protocol: 00000800
- 2020-10-26T10:35:14.2248273Z INFO : Opening connection to dzr-api-amzn-eu-west-1-9af7.api-upe.p.hmr.sophos.com
- 2020-10-26T10:35:14.2258250Z INFO : Request content size: 30
- 2020-10-26T10:35:14.3176114Z INFO : Sending request
- 2020-10-26T10:35:14.3186058Z INFO : Request sent
- 2020-10-26T10:35:14.4046203Z INFO : Sending request
- 2020-10-26T10:35:14.4066210Z INFO : Request sent
- 2020-10-26T10:35:14.4076274Z INFO : Response status code: 200
- 2020-10-26T10:35:14.4095749Z INFO : Response data size: 174
- 2020-10-26T10:35:14.4115681Z INFO : trySendRequestThroughPotentialProxy returning response with status code: 200
- 2020-10-26T10:35:14.4145592Z INFO : Parsing message received for Stage 2 filename: '{"mcs_server":"dzr-mcs-amzn-eu-west-1-9af7.upe.p.hmr.sophos.com","stage2_filename":"stage2-1.9.100.0-47a8945486d1c4f46a3cdc3ce4780b93c70b710fc3543553b07c5ddd1f3f8fc3.tar.gz"}'
- 2020-10-26T10:35:14.4155570Z INFO : Sending HTTP 'GET' request to: full/central/windows/business/installer/stage2-1.9.100.0-47a8945486d1c4f46a3cdc3ce4780b93c70b710fc3543553b07c5ddd1f3f8fc3.tar.gz
- 2020-10-26T10:35:14.4205437Z WARNING : WinHttpGetProxyForUrl returned: 12180
- 2020-10-26T10:35:14.4215413Z INFO : Attempting to connect using proxy '' of type 'Empty Proxy'.
- 2020-10-26T10:35:14.4245323Z INFO : Set security protocol: 00000800
- 2020-10-26T10:35:14.4265265Z INFO : Opening connection to downloads.sophos.com
- 2020-10-26T10:35:14.4275240Z INFO : Request content size: 0
- 2020-10-26T10:35:14.4875015Z INFO : Sending request
- 2020-10-26T10:35:14.4884264Z INFO : Request sent
- 2020-10-26T10:35:14.7083019Z INFO : Response status code: 200
- 2020-10-26T10:35:14.7093016Z INFO : Response data size: 1792172
- 2020-10-26T10:35:14.7103278Z INFO : trySendRequestThroughPotentialProxy returning response with status code: 200
- 2020-10-26T10:35:14.7122930Z INFO : Extracting files:
- 2020-10-26T10:35:14.7122930Z INFO : integrity.dat
- 2020-10-26T10:35:14.7182769Z INFO : manifest.dat
- 2020-10-26T10:35:14.7222657Z INFO : scf.dat
- 2020-10-26T10:35:14.7262552Z INFO : sof.dat
- 2020-10-26T10:35:14.7302735Z INFO : SophosSetup_Stage2.exe
- 2020-10-26T10:35:14.8848608Z INFO : SUL.dll
- 2020-10-26T10:35:14.9147823Z INFO : Management Certs/sophosca1.crl
- 2020-10-26T10:35:14.9187702Z INFO : Management Certs/sophosca1.crt
- 2020-10-26T10:35:14.9227601Z INFO : Management Certs/sophosca2.crl
- 2020-10-26T10:35:14.9287153Z INFO : Management Certs/sophosca2.crt
- 2020-10-26T10:35:14.9327464Z INFO : Management Certs/sophosca3.crl
- 2020-10-26T10:35:14.9366939Z INFO : Management Certs/sophosca3.crt
- 2020-10-26T10:35:14.9397176Z INFO : Management Certs/sophosca4.crl
- 2020-10-26T10:35:14.9437052Z INFO : Management Certs/sophosca4.crt
- 2020-10-26T10:35:14.9476930Z INFO : ManifestCerts/rootca.crl
- 2020-10-26T10:35:14.9516829Z INFO : ManifestCerts/rootca.crt
- 2020-10-26T10:35:14.9556718Z INFO : ManifestCerts/rootca384.crl
- 2020-10-26T10:35:14.9596617Z INFO : ManifestCerts/rootca384.crt
- 2020-10-26T10:35:14.9646500Z INFO : Checking manifest:C:\\Program Files (x86)\\Sophos\\CloudInstaller\\extract_cache\\manifest.dat
- 2020-10-26T10:35:15.0005226Z INFO : Running setup.
- Started C:\Program Files (x86)\Sophos\CloudInstaller\SophosSetup_Stage2.exe
- 2020-10-26T10:35:15.1483532Z INFO : Stage 2 command-line options:
- 2020-10-26T10:35:15.1483532Z INFO : ---
- 2020-10-26T10:35:15.1493508Z INFO : Parent PID: 1784
- 2020-10-26T10:35:15.1493508Z INFO : Server: dzr-mcs-amzn-eu-west-1-9af7.upe.p.hmr.sophos.com
- 2020-10-26T10:35:15.1493508Z INFO : Message relays: --
- 2020-10-26T10:35:15.1503765Z INFO : Suppressing feedback: 0
- 2020-10-26T10:35:15.1503765Z INFO : Dump feedback to disk: 0
- 2020-10-26T10:35:15.1503765Z INFO : Register only: 0
- 2020-10-26T10:35:15.1513784Z INFO : Trail logging: 0
- 2020-10-26T10:35:15.1513784Z INFO : Command-line logging: 0
- 2020-10-26T10:35:15.1513784Z INFO : Bypassing competitor removal: 0
- 2020-10-26T10:35:15.1513784Z INFO : CRT catalog: --
- 2020-10-26T10:35:15.1523427Z INFO : Language: --
- 2020-10-26T10:35:15.1523427Z INFO : Log files: C:\\ProgramData\\Sophos\\CloudInstaller\\Logs\\SophosCloudInstaller_20201026_103514.log
- 2020-10-26T10:35:15.1523427Z INFO : Group: --
- 2020-10-26T10:35:15.1523427Z INFO : Quiet: 0
- 2020-10-26T10:35:15.1533400Z INFO : Virtual appliance: 0
- 2020-10-26T10:35:15.1533400Z INFO : Proxy address: --
- 2020-10-26T10:35:15.1533400Z INFO : Proxy user: --
- 2020-10-26T10:35:15.1543371Z INFO : Overriding computer name: --
- 2020-10-26T10:35:15.1543371Z INFO : Overriding computer description: --
- 2020-10-26T10:35:15.1543371Z INFO : Overriding domain: --
- 2020-10-26T10:35:15.1543371Z INFO : Disable proxy detection: 0
- 2020-10-26T10:35:15.1543371Z INFO : Customer Token Specified: 110ddabe-d059-4629-a627-21e26ba793bf
- 2020-10-26T10:35:15.1553342Z INFO : Products: all
- 2020-10-26T10:35:15.1553342Z INFO : Pipe write handle: 2072
- 2020-10-26T10:35:15.1553342Z INFO : MCS Certificates Folder: 0
- 2020-10-26T10:35:15.1553342Z INFO : MCS Customer Id: 66d6e90c-c3c0-1459-8a1c-c4eb0467bc2d
- 2020-10-26T10:35:15.1563316Z INFO : User Id: --
- 2020-10-26T10:35:15.1563316Z INFO : Local install source: --
- 2020-10-26T10:35:15.1563316Z INFO : Name of SRV domain: --
- 2020-10-26T10:35:15.1563316Z INFO : Partner Id: --
- 2020-10-26T10:35:15.1573289Z INFO : Customer Estate Id: --
- 2020-10-26T10:35:15.1573289Z INFO : Invoked as part of SEC migration: 0
- 2020-10-26T10:35:15.1573289Z INFO : ---
- 2020-10-26T10:35:15.1603774Z INFO : User name: Ktec
- 2020-10-26T10:35:15.1603774Z INFO : GetUserNameEx/NameDnsDomain: The user name is not available in the specified format. Assuming non-Domain computer.
- 2020-10-26T10:35:15.1634085Z INFO : User profile loaded
- 2020-10-26T10:35:15.1634085Z INFO : Model::server value changed to: dzr-mcs-amzn-eu-west-1-9af7.upe.p.hmr.sophos.com
- 2020-10-26T10:35:15.1634085Z INFO : Model::messageRelays value changed to be size: 0
- 2020-10-26T10:35:15.1643768Z INFO : Model::group value changed to:
- 2020-10-26T10:35:15.1643768Z INFO : Model::parentPid value changed to: 1784
- 2020-10-26T10:35:15.1643768Z INFO : Model::products changed to: all
- 2020-10-26T10:35:15.1653742Z INFO : Model::customer token value changed to: 110ddabe-d059-4629-a627-21e26ba793bf
- 2020-10-26T10:35:15.1653742Z INFO : MCS Crts: C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca1.crt,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca2.crt,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca3.crt,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca4.crt
- 2020-10-26T10:35:15.1663724Z INFO : MCS CRLs: C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca1.crl,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca2.crl,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca3.crl,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca4.crl
- 2020-10-26T10:35:15.1663724Z INFO : Model:: MCS customer id value changed to: 66d6e90c-c3c0-1459-8a1c-c4eb0467bc2d
- 2020-10-26T10:35:15.1663724Z INFO : Sophos Endpoint Defense is not installed
- 2020-10-26T10:35:15.1673698Z INFO : Not tamper-protected by SED
- 2020-10-26T10:35:15.1673698Z INFO : detectedMsiInstalledMcs.installed: 0
- 2020-10-26T10:35:15.1673698Z INFO : Not migrating from SEC endpoint.
- 2020-10-26T10:35:15.1703618Z INFO : Beginning command definition.
- 2020-10-26T10:35:15.1703618Z INFO : Adding command to remove Sophos 'Image File Execution Options' keys.
- 2020-10-26T10:35:15.1703618Z INFO : Adding command to wait for SAU update to complete.
- 2020-10-26T10:35:15.1713588Z INFO : Adding competitor detection command.
- 2020-10-26T10:35:15.1713588Z INFO : Adding command to register with Sophos cloud.
- 2020-10-26T10:35:15.1713588Z INFO : Adding command to download product suite.
- 2020-10-26T10:35:15.1713588Z INFO : Adding command to uninstall existing products.
- 2020-10-26T10:35:15.1723561Z INFO : Adding command to remove existing installation of Sophos AutoUpdate
- 2020-10-26T10:35:15.1723561Z INFO : Adding command to allow tamper protected reinstalls.
- 2020-10-26T10:35:15.1723561Z INFO : Adding commands to uninstall remaining existing products.
- 2020-10-26T10:35:15.1723561Z INFO : Adding command to remove existing installation of Sophos System Protection
- 2020-10-26T10:35:15.1733529Z INFO : Adding command to remove existing installation of Sophos Heartbeat
- 2020-10-26T10:35:15.1733529Z INFO : Adding command to remove existing installation of Sophos Network Access Control
- 2020-10-26T10:35:15.1733529Z INFO : Adding command to remove existing installation of Sophos Client Firewall
- 2020-10-26T10:35:15.1733529Z INFO : Adding command to remove existing installation of Sophos Patch
- 2020-10-26T10:35:15.1743502Z INFO : Adding command to remove existing installation of Sophos Clean
- 2020-10-26T10:35:15.1743502Z INFO : Adding command to retrieve policy.
- 2020-10-26T10:35:15.1743502Z INFO : Adding command to prepare for installation.
- 2020-10-26T10:35:15.1743502Z INFO : Adding command to install Sophos cloud.
- 2020-10-26T10:35:15.1753474Z INFO : Command definition complete.
- 2020-10-26T10:35:15.1753474Z INFO : Stage 1 version:1.9.100.0
- 2020-10-26T10:35:15.1753474Z INFO : Stage 2 version:1.9.100.0
- 2020-10-26T10:35:15.1763449Z INFO : OS version: 10.0.19041.
- 2020-10-26T10:35:15.1763449Z INFO : Service pack: 0.0.
- 2020-10-26T10:35:15.1763449Z INFO : System Language: 2057.
- 2020-10-26T10:35:15.1773429Z INFO : User Language: 2057.
- 2020-10-26T10:35:15.1773429Z INFO : 64 bit: yes.
- 2020-10-26T10:35:15.1773429Z INFO : FindMainWindow: pid=1784
- 2020-10-26T10:35:15.1773429Z INFO : Window is main control window of process
- 2020-10-26T10:35:15.1783394Z INFO : ::EnumWindows stopped early; window found
- 2020-10-26T10:35:15.1783394Z INFO : _bestHandle=00030656
- 2020-10-26T10:35:15.5529273Z INFO : Running System Property Check: VerifyTrust ...
- 2020-10-26T10:35:15.5838428Z INFO : System Property Check: VerifyTrust - PASSED
- 2020-10-26T10:35:15.6458137Z INFO : Running System Property Check: HostnameLength ...
- 2020-10-26T10:35:15.6468111Z INFO : Initialized Winsock subsystem
- 2020-10-26T10:35:15.6488057Z INFO : Valid hostname length
- 2020-10-26T10:35:15.6498040Z INFO : System Property Check: HostnameLength - PASSED
- 2020-10-26T10:35:15.7067816Z INFO : Running System Property Check: GroupNameLength ...
- 2020-10-26T10:35:15.7076475Z INFO : System Property Check: GroupNameLength - PASSED
- 2020-10-26T10:35:15.7692852Z INFO : Running System Property Check: IsAdministrator ...
- 2020-10-26T10:35:15.7702186Z INFO : System Property Check: IsAdministrator - PASSED
- 2020-10-26T10:35:15.8313028Z INFO : Running System Property Check: JunctionPointsCheck ...
- 2020-10-26T10:35:15.8370075Z ERROR : RecursePath failed for 'C:\\ProgramData\\Sophos\\Sophos File Scanner\\SaviTemp\\5444'. FindFirstFile failed: 5
- 2020-10-26T10:35:15.8370075Z ERROR : RecursePath failed for 'C:\\ProgramData\\Sophos\\Sophos File Scanner\\SaviTemp\\5444'. Error: RecursePath failed
- 2020-10-26T10:35:15.8380050Z ERROR : RecursePath failed for 'C:\\ProgramData\\Sophos\\Sophos File Scanner\\SaviTemp\\5456'. FindFirstFile failed: 5
- 2020-10-26T10:35:15.8380050Z ERROR : RecursePath failed for 'C:\\ProgramData\\Sophos\\Sophos File Scanner\\SaviTemp\\5456'. Error: RecursePath failed
- 2020-10-26T10:35:15.8390027Z INFO : Scanned 835 Sophos paths for junction points
- 2020-10-26T10:35:15.8399996Z INFO : System Property Check: JunctionPointsCheck - PASSED
- 2020-10-26T10:35:15.8926879Z INFO : Running System Property Check: PendingReboots ...
- 2020-10-26T10:35:15.8934063Z INFO : System Property Check: PendingReboots - PASSED
- 2020-10-26T10:35:15.9548390Z INFO : Running System Property Check: PrimaryDriveSpace ...
- 2020-10-26T10:35:15.9568307Z INFO : Enough space: 179702 Mb
- 2020-10-26T10:35:15.9588245Z INFO : System Property Check: PrimaryDriveSpace - PASSED
- 2020-10-26T10:35:16.0175010Z INFO : Running System Property Check: MsXml ...
- 2020-10-26T10:35:16.0272581Z INFO : System Property Check: MsXml - PASSED
- 2020-10-26T10:35:16.0937656Z INFO : Running System Property Check: NotFirewall ...
- 2020-10-26T10:35:16.0957598Z INFO : System Property Check: NotFirewall - PASSED
- 2020-10-26T10:35:16.1550948Z INFO : Running System Property Check: NotHitmanProAlertIncompatible ...
- 2020-10-26T10:35:16.1568625Z INFO : No HitmanPro.Alert Installed
- 2020-10-26T10:35:16.1588915Z INFO : System Property Check: NotHitmanProAlertIncompatible - PASSED
- 2020-10-26T10:35:16.2168741Z INFO : Running System Property Check: NotInvincea ...
- 2020-10-26T10:35:16.2175700Z INFO : System Property Check: NotInvincea - PASSED
- 2020-10-26T10:35:16.2795269Z INFO : Running System Property Check: NotMessageRelay ...
- 2020-10-26T10:35:16.2805253Z INFO : RMS is not installed on the endpoint
- 2020-10-26T10:35:16.2805253Z INFO : System Property Check: NotMessageRelay - PASSED
- 2020-10-26T10:35:16.3409693Z INFO : Running System Property Check: NotNac ...
- 2020-10-26T10:35:16.3429592Z INFO : System Property Check: NotNac - PASSED
- 2020-10-26T10:35:16.4027634Z INFO : Running System Property Check: NotPatch ...
- 2020-10-26T10:35:16.4034990Z INFO : System Property Check: NotPatch - PASSED
- 2020-10-26T10:35:16.4640441Z INFO : Running System Property Check: NotPureMessageDomino ...
- 2020-10-26T10:35:16.4658566Z INFO : System Property Check: NotPureMessageDomino - PASSED
- 2020-10-26T10:35:16.5238349Z INFO : Running System Property Check: NotPureMessageExchangeWithAntiSpam ...
- 2020-10-26T10:35:16.5245663Z INFO : System Property Check: NotPureMessageExchangeWithAntiSpam - PASSED
- 2020-10-26T10:35:16.5841927Z INFO : Running System Property Check: NotSharePoint ...
- 2020-10-26T10:35:16.5848724Z INFO : System Property Check: NotSharePoint - PASSED
- 2020-10-26T10:35:16.6461670Z INFO : Running System Property Check: NotSecServer ...
- 2020-10-26T10:35:16.6481552Z INFO : System Property Check: NotSecServer - PASSED
- 2020-10-26T10:35:16.7081135Z INFO : Running System Property Check: NotSum ...
- 2020-10-26T10:35:16.7099376Z INFO : System Property Check: NotSum - PASSED
- 2020-10-26T10:35:16.7713628Z INFO : Running System Property Check: NotBlockedByTamperProtection ...
- 2020-10-26T10:35:16.7721155Z INFO : Not tamper protected
- 2020-10-26T10:35:16.7721155Z INFO : System Property Check: NotBlockedByTamperProtection - PASSED
- 2020-10-26T10:35:16.8337739Z INFO : Running System Property Check: RAMSize ...
- 2020-10-26T10:35:16.8355316Z INFO : System Property Check: RAMSize - PASSED
- 2020-10-26T10:35:16.8952836Z INFO : Running System Property Check: SupportedArchitecture ...
- 2020-10-26T10:35:16.8973226Z INFO : Running on x64
- 2020-10-26T10:35:16.8982708Z INFO : System Property Check: SupportedArchitecture - PASSED
- 2020-10-26T10:35:16.9572869Z INFO : Running System Property Check: SupportedOS ...
- 2020-10-26T10:35:16.9580430Z INFO : Running on workstation.
- 2020-10-26T10:35:16.9580430Z INFO : System Property Check: SupportedOS - PASSED
- 2020-10-26T10:35:17.0191038Z INFO : Running System Property Check: SupportedPatches ...
- 2020-10-26T10:35:17.0208565Z INFO : System Property Check: SupportedPatches - PASSED
- 2020-10-26T10:35:17.0800463Z INFO : Running System Property Check: ValidTempDirectory ...
- 2020-10-26T10:35:17.0807765Z INFO : Temp folder exists.
- 2020-10-26T10:35:17.0817736Z INFO : System Property Check: ValidTempDirectory - PASSED
- 2020-10-26T10:35:17.1414527Z INFO : Running System Property Check: ValidLocalInstallSourceDirectory ...
- 2020-10-26T10:35:17.1433062Z INFO : No local install source folder to validate.
- 2020-10-26T10:35:17.1452945Z INFO : System Property Check: ValidLocalInstallSourceDirectory - PASSED
- 2020-10-26T10:35:17.2045807Z INFO : Running System Property Check: ValidServer ...
- 2020-10-26T10:35:17.2064356Z INFO : System Property Check: ValidServer - PASSED
- 2020-10-26T10:35:17.2671216Z INFO : Running System Property Check: ValidDeploymentInfo ...
- 2020-10-26T10:35:17.2677626Z INFO : Current Time: 2020-10-26T10:35:17.267000
- 2020-10-26T10:35:17.2687547Z INFO : This computer is part of the domain PL
- 2020-10-26T10:35:17.2697524Z INFO : Domain Name: PL
- 2020-10-26T10:35:17.2707495Z INFO : Computer Name: PL-WRK-19
- 2020-10-26T10:35:17.2707495Z INFO : Computer Description is not available.
- 2020-10-26T10:35:17.2717468Z INFO : Operating System: WIN10
- 2020-10-26T10:35:17.2717468Z INFO : ProductType: 48
- 2020-10-26T10:35:17.2777311Z INFO : Last logged on user was: PL-WRK-19\\Ktec
- 2020-10-26T10:35:17.2777311Z INFO : Fully Qualified Domain Name: PL-WRK-19.PL.local
- 2020-10-26T10:35:17.2787187Z INFO : Processor architecture: x64
- 2020-10-26T10:35:17.2796965Z INFO : OS Major Version: 10 and OS Minor Version: 0
- 2020-10-26T10:35:17.2796965Z INFO : Friendly OS Name: WIN10
- 2020-10-26T10:35:17.2806923Z INFO : Is server?: 0
- 2020-10-26T10:35:17.2837152Z INFO : Sending HTTP 'POST' request to: sophos/management/ep/install/deployment-info/3
- 2020-10-26T10:35:17.2876946Z WARNING : WinHttpGetProxyForUrl returned: 12180
- 2020-10-26T10:35:17.2887223Z INFO : Attempting to connect using proxy '' of type 'Empty Proxy'.
- 2020-10-26T10:35:17.2896934Z INFO : Set security protocol: 00000800
- 2020-10-26T10:35:17.2907171Z INFO : Opening connection to dzr-mcs-amzn-eu-west-1-9af7.upe.p.hmr.sophos.com
- 2020-10-26T10:35:17.2917134Z INFO : Sending request for connection confirmation through potential proxy
- 2020-10-26T10:35:17.2917134Z INFO : Request content size: 0
- 2020-10-26T10:35:17.3781317Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
- 2020-10-26T10:35:17.3801286Z INFO : Certificate check succeeded
- 2020-10-26T10:35:17.3801286Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
- 2020-10-26T10:35:17.4011409Z INFO : Response status code: 200
- 2020-10-26T10:35:17.4011409Z INFO : Response data size: 168
- 2020-10-26T10:35:17.4021394Z INFO : trySendRequestThroughPotentialProxy returning response with status code: 200
- 2020-10-26T10:35:17.4021394Z INFO : Request content size: 1349
- 2020-10-26T10:35:17.4031359Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
- 2020-10-26T10:35:17.4051302Z INFO : Certificate check succeeded
- 2020-10-26T10:35:17.4051302Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
- 2020-10-26T10:35:17.4896149Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
- 2020-10-26T10:35:17.4966461Z INFO : Certificate check succeeded
- 2020-10-26T10:35:17.4966461Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
- 2020-10-26T10:35:17.5319982Z INFO : Response status code: 200
- 2020-10-26T10:35:17.5319982Z INFO : Response data size: 214
- 2020-10-26T10:35:17.5329949Z INFO : Parsing message received for deployment token: {"dciFileName":"9d3a3f1f8c75a36e5f1bfbbffb3a9c35","registrationToken":"e6dfadd7577a296756c4bc55e917f80a2fd0bc0a3f13a2323574884f6a0f22ea","products":[{"product":"ENDPOINT_PROTECTION","supported":true,"reasons":[]}]}
- 2020-10-26T10:35:17.5329949Z INFO : Model::token value changed to: e6dfadd7577a296756c4bc55e917f80a2fd0bc0a3f13a2323574884f6a0f22ea
- 2020-10-26T10:35:17.5339919Z INFO : Licenses available: ENDPOINT_PROTECTION
- 2020-10-26T10:35:17.5907456Z INFO : Running System Property Check: InstallationInProgress ...
- 2020-10-26T10:35:17.5925304Z INFO : System Property Check: InstallationInProgress - PASSED
- 2020-10-26T10:35:17.6522752Z INFO : Running System Property Check: SafeGuardEncryption ...
- 2020-10-26T10:35:17.6530263Z INFO : Entered installedProductCode, upgradeCode={BA2F47D3-1C17-40E7-8DE7-1CD733442B6C}
- 2020-10-26T10:35:17.6530263Z INFO : Product is not installed
- 2020-10-26T10:35:17.6540236Z INFO : licensesContainFeature(DEVICE_ENCRYPTION): false
- 2020-10-26T10:35:17.6540236Z INFO : System Property Check: SafeGuardEncryption - PASSED
- 2020-10-26T10:35:21.1908674Z INFO : Starting installation process.
- 2020-10-26T10:35:21.1918490Z INFO : About to execute command: CleanSophosIfeoKeysCommand
- 2020-10-26T10:35:21.1958376Z INFO : Command 'CleanSophosIfeoKeysCommand' completed with success with reboot code '0' and error message ''.
- 2020-10-26T10:35:21.1958376Z INFO : About to execute command: WaitForSauUpdateCommand
- 2020-10-26T10:35:21.1968651Z INFO : SAU update is not in progress
- 2020-10-26T10:35:21.1968651Z INFO : Command 'WaitForSauUpdateCommand' completed with success with reboot code '0' and error message ''.
- 2020-10-26T10:35:21.1968651Z INFO : About to execute command: CompetitorDetector
- 2020-10-26T10:35:21.2058271Z INFO : Command 'CompetitorDetector' completed with success with reboot code '0' and error message ''.
- 2020-10-26T10:35:21.2068087Z INFO : About to execute command: Register
- 2020-10-26T10:35:21.2068087Z INFO : Ensuring any MCS client service is stopped to prevent race for policy retrieval
- 2020-10-26T10:35:21.2078060Z INFO : Sending HTTP 'POST' request to: sophos/management/ep/install/register
- 2020-10-26T10:35:21.2088034Z WARNING : WinHttpGetProxyForUrl returned: 12180
- 2020-10-26T10:35:21.2088034Z INFO : Attempting to connect using proxy '' of type 'Empty Proxy'.
- 2020-10-26T10:35:21.2098009Z INFO : Set security protocol: 00000800
- 2020-10-26T10:35:21.2098009Z INFO : Opening connection to dzr-mcs-amzn-eu-west-1-9af7.upe.p.hmr.sophos.com
- 2020-10-26T10:35:21.2107982Z INFO : Sending request for connection confirmation through potential proxy
- 2020-10-26T10:35:21.2107982Z INFO : Request content size: 0
- 2020-10-26T10:35:21.2117953Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
- 2020-10-26T10:35:21.2127929Z INFO : Certificate check succeeded
- 2020-10-26T10:35:21.2137901Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
- 2020-10-26T10:35:21.2367418Z INFO : Response status code: 200
- 2020-10-26T10:35:21.2377263Z INFO : Response data size: 168
- 2020-10-26T10:35:21.2377263Z INFO : trySendRequestThroughPotentialProxy returning response with status code: 200
- 2020-10-26T10:35:21.2387229Z INFO : Request content size: 1349
- 2020-10-26T10:35:21.2387229Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
- 2020-10-26T10:35:21.2407173Z INFO : Certificate check succeeded
- 2020-10-26T10:35:21.2407173Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
- 2020-10-26T10:35:21.7363932Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
- 2020-10-26T10:35:21.7373910Z INFO : Certificate check succeeded
- 2020-10-26T10:35:21.7383883Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
- 2020-10-26T10:35:21.7383883Z INFO : Response status code: 200
- 2020-10-26T10:35:21.7383883Z INFO : Response data size: 72
- 2020-10-26T10:35:21.7393862Z INFO : Retrieved endpoint id: c514833a-f423-542e-28ac-e719dbe89c40
- 2020-10-26T10:35:22.7482439Z INFO : Sending HTTP 'PUT' request to: sophos/management/ep/install/statuses/endpoint/c514833a-f423-542e-28ac-e719dbe89c40
- 2020-10-26T10:35:22.7500593Z INFO : Request content size: 990
- 2020-10-26T10:35:22.7520549Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
- 2020-10-26T10:35:22.7580288Z INFO : Certificate check succeeded
- 2020-10-26T10:35:22.7589860Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
- 2020-10-26T10:35:22.8701385Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
- 2020-10-26T10:35:22.8720143Z INFO : Certificate check succeeded
- 2020-10-26T10:35:22.8729810Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
- 2020-10-26T10:35:22.8729810Z INFO : Response status code: 200
- 2020-10-26T10:35:22.8739784Z INFO : Response data size: 0
- 2020-10-26T10:35:22.8739784Z INFO : Attempt to retrieve policy.
- 2020-10-26T10:35:22.8749757Z INFO : Sending HTTP 'GET' request to: sophos/management/ep/install/commands/applications/APPSPROXY;ALC/endpoint/c514833a-f423-542e-28ac-e719dbe89c40
- 2020-10-26T10:35:22.8749757Z INFO : Request content size: 0
- 2020-10-26T10:35:22.8759738Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
- 2020-10-26T10:35:22.8779986Z INFO : Certificate check succeeded
- 2020-10-26T10:35:22.8779986Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
- 2020-10-26T10:35:22.9060340Z INFO : Response status code: 200
- 2020-10-26T10:35:22.9078171Z INFO : Response data size: 140
- 2020-10-26T10:35:22.9088121Z INFO : No policy assignment command; wait for policy to render
- 2020-10-26T10:35:27.9143782Z INFO : Attempt to retrieve policy.
- 2020-10-26T10:35:27.9143782Z INFO : Sending HTTP 'GET' request to: sophos/management/ep/install/commands/applications/APPSPROXY;ALC/endpoint/c514833a-f423-542e-28ac-e719dbe89c40
- 2020-10-26T10:35:27.9152456Z INFO : Request content size: 0
- 2020-10-26T10:35:27.9162424Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
- 2020-10-26T10:35:27.9172675Z INFO : Certificate check succeeded
- 2020-10-26T10:35:27.9172675Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
- 2020-10-26T10:35:27.9450084Z INFO : Response status code: 200
- 2020-10-26T10:35:27.9457370Z INFO : Response data size: 750
- 2020-10-26T10:35:27.9457370Z INFO : Successfully retrieved policy with policyId='b68eb483430d6f0fa7f9d69810d0c99c0d6e0295eab0f5a82337e24f2db7eb38'.
- 2020-10-26T10:35:27.9467351Z INFO : Sending HTTP 'DELETE' request to: sophos/management/ep/install/commands/endpoint/c514833a-f423-542e-28ac-e719dbe89c40/50
- 2020-10-26T10:35:27.9467351Z INFO : Request content size: 0
- 2020-10-26T10:35:27.9477262Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
- 2020-10-26T10:35:27.9497221Z INFO : Certificate check succeeded
- 2020-10-26T10:35:27.9506923Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
- 2020-10-26T10:35:27.9902407Z INFO : Response status code: 200
- 2020-10-26T10:35:27.9912375Z INFO : Response data size: 0
- 2020-10-26T10:35:27.9932323Z INFO : Sending HTTP 'GET' request to: sophos/management/ep/install/policy/application/ALC/b68eb483430d6f0fa7f9d69810d0c99c0d6e0295eab0f5a82337e24f2db7eb38
- 2020-10-26T10:35:27.9942316Z INFO : Request content size: 0
- 2020-10-26T10:35:27.9972723Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
- 2020-10-26T10:35:28.0022937Z INFO : Certificate check succeeded
- 2020-10-26T10:35:28.0042529Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
- 2020-10-26T10:35:28.0881272Z INFO : Response status code: 200
- 2020-10-26T10:35:28.0901575Z INFO : Response data size: 2677
- 2020-10-26T10:35:28.0911160Z INFO : Assume obfuscated SAU password
- 2020-10-26T10:35:28.2068335Z INFO : Updating subscription created with id: Base, rigidname: WindowsCloudNextGen, baseversion: 11, tag: RECOMMENDED, fixedversion:
- 2020-10-26T10:35:28.2078174Z INFO : Updating subscription created with id: Clean, rigidname: WindowsCloudClean, baseversion: 1, tag: RECOMMENDED, fixedversion:
- 2020-10-26T10:35:28.2078174Z INFO : Updating subscription created with id: CloudAV, rigidname: WindowsCloudAV, baseversion: 11, tag: RECOMMENDED, fixedversion:
- 2020-10-26T10:35:28.2087992Z INFO : Updating subscription created with id: HitmanProAlert, rigidname: WindowsCloudHitmanProAlert, baseversion: 1, tag: RECOMMENDED, fixedversion:
- 2020-10-26T10:35:28.2087992Z INFO : Features: APPCNTRL
- 2020-10-26T10:35:28.2087992Z INFO : Features: AV
- 2020-10-26T10:35:28.2097970Z INFO : Features: CONNECT
- 2020-10-26T10:35:28.2097970Z INFO : Features: CORE
- 2020-10-26T10:35:28.2097970Z INFO : Features: DLP
- 2020-10-26T10:35:28.2107939Z INFO : Features: DVCCNTRL
- 2020-10-26T10:35:28.2107939Z INFO : Features: EFW
- 2020-10-26T10:35:28.2107939Z INFO : Features: HBT
- 2020-10-26T10:35:28.2117904Z INFO : Features: NTP
- 2020-10-26T10:35:28.2117904Z INFO : Features: SAV
- 2020-10-26T10:35:28.2117904Z INFO : Features: SDU
- 2020-10-26T10:35:28.2128177Z INFO : Features: WEBCNTRL
- 2020-10-26T10:35:28.2128177Z INFO : Setting https download to: false
- 2020-10-26T10:35:28.2128177Z INFO : Updating credentials created with username: 089G0VTAYQ
- 2020-10-26T10:35:28.2138176Z INFO : Restarting MCS Client service if stopped
- 2020-10-26T10:35:28.2138176Z INFO : Command 'Register' completed with success with reboot code '0' and error message ''.
- 2020-10-26T10:35:28.2138176Z INFO : About to execute command: Download
- 2020-10-26T10:35:28.2158422Z INFO : Update Cache Cert Path folder: C:\\ProgramData\\Sophos\\Certificates\\AutoUpdate\\Cache
- 2020-10-26T10:35:28.2158422Z INFO : About to create directory: C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded
- 2020-10-26T10:35:28.2168095Z INFO : Created directory: C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded
- 2020-10-26T10:35:28.2168095Z INFO : About to set security DACL on: C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded
- 2020-10-26T10:35:28.2178062Z INFO : Set security DACL on: C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded
- 2020-10-26T10:35:28.2178062Z INFO : About to create directory: C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\data\\Warehouse
- 2020-10-26T10:35:28.2178062Z INFO : Created directory: C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\data\\Warehouse
- 2020-10-26T10:35:28.2188040Z INFO : About to set security DACL on: C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\data
- 2020-10-26T10:35:28.2806385Z INFO : Set security DACL on: C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\data
- 2020-10-26T10:35:28.2806385Z INFO : About to create directory: C:\\ProgramData\\Sophos\\Certificates\\AutoUpdate\\Cache
- 2020-10-26T10:35:28.2816359Z INFO : Created directory: C:\\ProgramData\\Sophos\\Certificates\\AutoUpdate\\Cache
- 2020-10-26T10:35:28.2816359Z INFO : About to set security DACL on: C:\\ProgramData\\Sophos\\Certificates\\AutoUpdate\\Cache
- 2020-10-26T10:35:28.2816359Z INFO : Set security DACL on: C:\\ProgramData\\Sophos\\Certificates\\AutoUpdate\\Cache
- 2020-10-26T10:35:28.2826632Z INFO : Update Cache Cert Path folder: C:\\ProgramData\\Sophos\\Certificates\\AutoUpdate\\Cache
- 2020-10-26T10:35:28.2826632Z INFO : Update Cache Cert Path folder: C:\\ProgramData\\Sophos\\Certificates\\AutoUpdate\\Cache
- 2020-10-26T10:35:28.2826632Z INFO : No SRV domain; attempting non-SRV cache evaluation
- 2020-10-26T10:35:28.2836633Z INFO : No update caches configured
- 2020-10-26T10:35:28.2836633Z INFO : Update Cache selection: hostname=''; ID=''
- 2020-10-26T10:35:28.2836633Z INFO : Updating from Sophos
- 2020-10-26T10:35:28.2846604Z WARNING : WinHttpGetProxyForUrl returned: 12180
- 2020-10-26T10:35:28.2856579Z INFO : Updating configured to use: HTTP
- 2020-10-26T10:35:28.2856579Z INFO : Initial download: attempting to use bulk metadata
- 2020-10-26T10:35:28.2866887Z INFO : Calling SULDownloader addGlobalFilter...
- 2020-10-26T10:35:28.2866887Z INFO : Subscription: Base
- 2020-10-26T10:35:28.2866887Z INFO : SUL info: [V46381] SU::Handle::readRemoteMetadata + SU::Handle::readRemoteMetadata()
- 2020-10-26T10:35:28.2876896Z INFO : SUL info: [V75884] SU::Metadata::readRemoteMetadata SU::Metadata::readRemoteMetadata()
- 2020-10-26T10:35:28.2876896Z INFO : SUL info: [I40394] Downloading customer file from sophos:1:1
- 2020-10-26T10:35:28.2886498Z INFO : SUL info: [V81533] SU::createCachedPackageSource about to create cached package source for sophos:1:1, url=sophos
- 2020-10-26T10:35:28.2886498Z INFO : SUL info: [V81533] SU::createCachedPackageSource creating root package source for location: sophos:1:http://dci.sophosupd.com/update, path: 9/d3/9d3a3f1f8c75a36e5f1bfbbffb3a9c35.dat
- 2020-10-26T10:35:28.3181962Z WARNING : SUL error: [E32429] XML_ERROR_UNKNOWN_ENCODING
- 2020-10-26T10:35:28.3181962Z INFO : SUL info: [I32429] No proxy was used.
- 2020-10-26T10:35:28.3191976Z WARNING : SUL error: [E41450] XML_ERROR_UNKNOWN_ENCODING
- 2020-10-26T10:35:28.3191976Z ERROR : DownloadCommand::onRun() failed with std::exception: MetaDataScope::MetaDataScope failed with error code 4
- 2020-10-26T10:35:28.3201615Z INFO : Command 'Download' completed with failure with reboot code '0' and error message 'Could not download software'.
- 2020-10-26T10:35:28.3201615Z ERROR : Installation failed.
- 2020-10-26T10:35:28.3201615Z INFO : Sending HTTP 'POST' request to: sophos/management/ep/install/events/endpoint/c514833a-f423-542e-28ac-e719dbe89c40
- 2020-10-26T10:35:28.3211872Z WARNING : WinHttpGetProxyForUrl returned: 12180
- 2020-10-26T10:35:28.3221857Z INFO : Attempting to connect using proxy '' of type 'Empty Proxy'.
- 2020-10-26T10:35:28.3221857Z INFO : Set security protocol: 00000800
- 2020-10-26T10:35:28.3231824Z INFO : Opening connection to dzr-mcs-amzn-eu-west-1-9af7.upe.p.hmr.sophos.com
- 2020-10-26T10:35:28.3231824Z INFO : Sending request for connection confirmation through potential proxy
- 2020-10-26T10:35:28.3231824Z INFO : Request content size: 0
- 2020-10-26T10:35:28.3241758Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
- 2020-10-26T10:35:28.3251816Z INFO : Certificate check succeeded
- 2020-10-26T10:35:28.3261455Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
- 2020-10-26T10:35:28.3594314Z INFO : Response status code: 200
- 2020-10-26T10:35:28.3594314Z INFO : Response data size: 168
- 2020-10-26T10:35:28.3604344Z INFO : trySendRequestThroughPotentialProxy returning response with status code: 200
- 2020-10-26T10:35:28.3604344Z INFO : Request content size: 1135
- 2020-10-26T10:35:28.3614153Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
- 2020-10-26T10:35:28.3624230Z INFO : Certificate check succeeded
- 2020-10-26T10:35:28.3634205Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
- 2020-10-26T10:35:28.5036804Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
- 2020-10-26T10:35:28.5046071Z INFO : Certificate check succeeded
- 2020-10-26T10:35:28.5055704Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
- 2020-10-26T10:35:28.5055704Z INFO : Response status code: 200
- 2020-10-26T10:35:28.5065683Z INFO : Response data size: 0
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