Non Verbal Communication

Non verbal Communication
	Communication without words
	93% - Non-Verbal (38% - tone of voice/ 55% -facial expression and posture)
	7% - Verbal

It include
	Body language (kinesics)
		Movement
		Body language
		Facial Expressions
		Gestures
			Pointing finger / hand
			Clapping
			Upward and downward nod
		Posture
			Defensive: crossed arms
			Shyness: walking with your head down
		Eye Contact

	Distance (proxemics)
		Determine the space between individuals while they interact
		Four types of proxemics :
			Intimate distance - close encounters (touching, or whispering).
			Personal distance - interactions with close friends and family members.
			Social distance - interactions among acquaintances.
			Public distance - for strangers or public speaking.

	Physical environments/appearance, of voice (paralanguage)
		Pitch
		Tone
		Speed of speaking

	Touch (haptics)
		Extremely important sense for humans
		Can be both sexual (kissing) and platonic (Hugging)
		Varies from culture to culture
		Physical Abuse - Striking, pushing, pulling, pinching, kicking, strangling and hand-to-hand fighting.

	Time (chronemics)
	Eye contact
		Disinterest is highly noticeable

Clothing
	Age
	Mood
	Confidence
	Values / beliefs
	Interests