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  1. EtreCheck version: 5.5.5 (5111)
  2. Report generated: 2020-06-09 18:11:01
  3. Download EtreCheck from https://etrecheck.com
  4. Runtime: 2:04
  5. Performance: Excellent
  6. Sandbox: Enabled
  7. Full drive access: Disabled
  8.  
  9. Problem: Computer is restarting
  10.  
  11. Major Issues:
  12. Anything that appears on this list needs immediate attention.
  13. Runaway process - A process is using a large percentage of your CPU.
  14. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed.
  15. More than one antivirus app - This machine has multiple antivirus apps installed.
  16.  
  17. Minor Issues:
  18. These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
  19. Configuration profiles present - This machine has configuration profiles. These are sometimes used by adware and malware.
  20. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
  21. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina".
  22. Limited drive access - More information may be available with Full Drive Access.
  23. Kernel extensions present - This machine has kernel extensions that may not work in the future.
  24. Sharing enabled - This machine has sharing services enabled that could be a security risk.
  25.  
  26. Hardware Information:
  27. iMac (Retina 5K, 27-inch, 2017)
  28. iMac Model: iMac18,3
  29. 3,4 GHz Quad-Core Intel Core i5 (i5-7500) CPU: 4-core
  30. 8 RAM - Upgradeable
  31. BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400
  32. BANK 0/DIMM1 - Empty
  33. BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400
  34. BANK 1/DIMM1 - Empty
  35.  
  36. Video Information:
  37. Radeon Pro 570 - VRAM: 4 GB
  38. iMac (built-in) 5120 x 2880
  39.  
  40. Drives:
  41. disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM)
  42. Internal SATA 6 Gigabit Serial ATA
  43. disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
  44. disk0s2 [APFS Fusion Drive] 1000.00 GB
  45. disk2 [APFS Virtual drive] 1.03 TB (Shared by 5 volumes)
  46. disk2s1 - M************ Data (APFS) [APFS Virtual drive] (Shared - 907.46 GB used)
  47. disk2s2 - Preboot (APFS) [APFS Preboot] (Shared)
  48. disk2s3 - Recovery (APFS) [Recovery] (Shared)
  49. disk2s4 - VM (APFS) [APFS VM] (Shared - 6.17 GB used)
  50. disk2s5 - Macintosh HD (APFS) (Shared - 11.32 GB used)
  51.  
  52. disk1 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes)
  53. Internal PCI-Express 8.0 GT/s x2 NVM Express
  54. disk1s1 - EFI [EFI] 315 MB
  55. disk1s2 [APFS Fusion Drive] 27.69 GB
  56. disk2 [APFS Virtual drive] 1.03 TB (Shared by 5 volumes)
  57. disk2s1 - M************ Data (APFS) [APFS Virtual drive] (Shared - 907.46 GB used)
  58. disk2s2 - Preboot (APFS) [APFS Preboot] (Shared)
  59. disk2s3 - Recovery (APFS) [Recovery] (Shared)
  60. disk2s4 - VM (APFS) [APFS VM] (Shared - 6.17 GB used)
  61. disk2s5 - Macintosh HD (APFS) (Shared - 11.32 GB used)
  62.  
  63. Mounted Volumes:
  64. disk2s1 - M************ Data [APFS Virtual drive]
  65. 1.03 TB (Shared - 907.46 GB used, 98.55 GB available, 97.61 GB free)
  66. APFS
  67. Mount point: /System/Volumes/Data
  68.  
  69. disk2s4 - VM [APFS VM]
  70. 1.03 TB (Shared - 6.17 GB used, 97.61 GB free)
  71. APFS
  72. Mount point: /private/var/vm
  73.  
  74. disk2s5 - Macintosh HD
  75. 1.03 TB (Shared - 11.32 GB used, 98.55 GB available, 97.61 GB free)
  76. APFS
  77. Mount point: /
  78. Read-only: Yes
  79.  
  80. Network:
  81. Interface en0: Ethernet
  82. Interface en1: Wi-Fi
  83.  
  84. Interface en4: Bluetooth PAN
  85. Interface bridge0: Thunderbolt Bridge
  86.  
  87. Web sharing: Enabled
  88.  
  89. System Software:
  90. macOS Catalina 10.15.5 (19F101)
  91. Time since boot: About 4 hours
  92.  
  93. Configuration Files:
  94. /etc/hosts - Count: 2
  95.  
  96. Configuration Profiles:
  97. This computer has configuration profiles installed.
  98.  
  99. Notifications:
  100. Notifications not available without Full Drive Access.
  101.  
  102. Security:
  103. System Status
  104. Gatekeeper: Enabled
  105. System Integrity Protection: Enabled
  106.  
  107. Antivirus software: Apple, CleanMyMac, and Malwarebytes
  108.  
  109. Web sharing: Enabled
  110.  
  111. Unsigned Files:
  112. Launchd: ~/Library/LaunchAgents/com.tunnelbear.mac.tbeara.plist
  113. Executable: ~/Library/Application Support/TunnelBear/com.tunnelbear.mac.tbeara
  114. Details: Exact match found in the whitelist - probably OK
  115.  
  116. Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist
  117. Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost
  118. Details: Exact match found in the whitelist - probably OK
  119.  
  120. Launchd: /Library/LaunchDaemons/PT.updd.plist
  121. Executable: /Library/PrivilegedHelperTools/PT.updd
  122. Details: Exact match found in the whitelist - probably OK
  123.  
  124. Launchd: ~/Library/LaunchAgents/gitlab-runner.plist
  125. Executable: /usr/local/bin/gitlab-runner run --working-directory /Users/*** --config ~/.gitlab-runner/config.toml --service gitlab-runner --syslog
  126. Details: Exact match found in the whitelist - probably OK
  127.  
  128. Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist
  129. Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded
  130. Details: Exact match found in the whitelist - probably OK
  131.  
  132. Launchd: /Library/LaunchDaemons/org.virtualbox.startup.plist
  133. Executable: /Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh restart
  134. Details: Exact match found in the whitelist - probably OK
  135.  
  136. Launchd: /Library/LaunchDaemons/com.macpaw.CleanMyMac4.Agent.plist
  137. Executable: /Library/PrivilegedHelperTools/com.macpaw.CleanMyMac4.Agent
  138.  
  139. Launchd: /Library/LaunchDaemons/de.appsolute.mampprohelper.plist
  140. Executable: /Library/PrivilegedHelperTools/de.appsolute.mampprohelper
  141. Details: Exact match found in the whitelist - probably OK
  142.  
  143. Running app: /Applications/MAMP/MAMP.app/Contents/MacOS/MAMP
  144.  
  145. Login Item: /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app
  146. Login Item: /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Frameworks/DevMateKit.framework/Versions/A/Resources/Problem Reporter Sandboxed.app
  147. Login Item: /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app
  148. Login Item: /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Frameworks/DevMateKit.framework/Versions/A/Resources/Autoupdate.app
  149.  
  150. Plugin: /Library/Audio/Plug-Ins/HAL/KrispMic.driver
  151. Plugin: /Library/Audio/Plug-Ins/HAL/KrispSpeaker.driver
  152.  
  153. Apps: 18
  154.  
  155. 32-bit Applications:
  156. 15 32-bit apps
  157.  
  158. Kernel Extensions:
  159. /Library/Application Support/VirtualBox
  160. VBoxDrv.kext (5.2.4)
  161. VBoxNetAdp.kext (5.2.4)
  162. VBoxNetFlt.kext (5.2.4)
  163. VBoxUSB.kext (5.2.4)
  164.  
  165. /Library/Extensions
  166. SystemAudioRecorder.kext (1.1.0 - SDK 10.9)
  167.  
  168. System Launch Agents:
  169. [Not Loaded] 18 Apple tasks
  170. [Loaded] 167 Apple tasks
  171. [Running] 128 Apple tasks
  172.  
  173. System Launch Daemons:
  174. [Not Loaded] 33 Apple tasks
  175. [Loaded] 187 Apple tasks
  176. [Running] 117 Apple tasks
  177.  
  178. Launch Agents:
  179. [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2020-03-20)
  180. [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-04-22)
  181. [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-04-22)
  182. [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2020-04-21)
  183.  
  184. Launch Daemons:
  185. [Running] PT.updd.plist (? 0 - installed 2018-11-11)
  186. [Running] com.aaa.windscribe.OVPNHelper.plist (Windscribe Limited - installed 2018-10-04)
  187. [Running] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2020-03-20)
  188. [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-04-22)
  189. [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2020-04-24)
  190. [Loaded] com.macpaw.CleanMyMac4.Agent.plist (? ff28e0f0 - installed 2020-05-20)
  191. [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2020-06-09)
  192. [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2020-04-21)
  193. [Loaded] com.tunnelbear.mac.tbeard.plist (TunnelBear, Inc. - installed 2018-10-04)
  194. [Loaded] de.appsolute.mampprohelper.plist (? 26ff81e4 - installed 2020-05-27)
  195. [Not Loaded] org.virtualbox.startup.plist (? 700b9385 - installed 2018-05-20)
  196.  
  197. User Launch Agents:
  198. [Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-04-05)
  199. [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-05-19)
  200. [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-06-01)
  201. [Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-03-12)
  202. [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-03-12)
  203. [Running] com.tunnelbear.mac.tbeara.plist (? 0 - installed 2018-10-04)
  204. [Running] gitlab-runner.plist (? 0 - installed 2018-06-09)
  205.  
  206. User Login Items:
  207. [Not Loaded] CleanMyMac X Menu (? - installed 2020-05-20)
  208. Modern Login Item
  209. /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app
  210.  
  211. [Not Loaded] Autoupdate (? - installed 2020-05-20)
  212. Modern Login Item
  213. /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Frameworks/DevMateKit.framework/Versions/A/Resources/Autoupdate.app
  214.  
  215. [Not Loaded] Problem Reporter (? - installed 2020-05-20)
  216. Modern Login Item
  217. /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Frameworks/DevMateKit.framework/Versions/A/Resources/Problem Reporter Sandboxed.app
  218.  
  219. [Not Loaded] CleanMyMac X HealthMonitor (? - installed 2020-05-20)
  220. Modern Login Item
  221. /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app
  222.  
  223. [Not Loaded] CloudLoginHelper (Linebreak SL - installed 2020-06-08)
  224. Modern Login Item
  225. /Applications/CloudApp.app/Contents/Library/LoginItems/CloudLoginHelper.app
  226.  
  227. [Not Loaded] DashlaneAutoStartHelper (App Store - installed 2020-05-20)
  228. Modern Login Item
  229. /Applications/Dashlane.app/Contents/Library/LoginItems/DashlaneAutoStartHelper.app
  230.  
  231. [Running] P72E3GC48.com.dashlane.DashlaneAgent (App Store - installed 2020-05-20)
  232. Modern Login Item
  233. /Applications/Dashlane.app/Contents/Library/LoginItems/P72E3GC48.com.dashlane.DashlaneAgent.app
  234.  
  235. [Not Loaded] Folx Schedule Helper (ELTIMA LLC - installed 2020-05-20)
  236. Modern Login Item
  237. /Applications/Folx.app/Contents/Library/LoginItems/FolxScheduleHelper.app
  238.  
  239. [Not Loaded] Garmin Express Service (Garmin International - installed 2020-05-20)
  240. Modern Login Item
  241. /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app
  242.  
  243. [Not Loaded] crashreporter (Garmin International - installed 2020-05-20)
  244. Modern Login Item
  245. /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app/Contents/MacOS/crashreporter.app
  246.  
  247. [Not Loaded] HotspotShieldHelper (App Store - installed 2020-06-08)
  248. Modern Login Item
  249. /Applications/Hotspot Shield.app/Contents/Library/LoginItems/HotspotShieldHelper.app
  250.  
  251. [Not Loaded] StartAtLoginHelper (App Store - installed 2020-06-08)
  252. Modern Login Item
  253. /Applications/Hotspot Shield.app/Contents/Library/LoginItems/StartAtLoginHelper.app
  254.  
  255. [Not Loaded] Viber (Viber Media SARL. - installed 2020-06-09)
  256. Modern Login Item
  257. /Applications/Viber.app
  258.  
  259. [Not Loaded] DriveDxLoginItemHelper (4ZNF85T75D - installed 2019-12-24)
  260. Modern Login Item
  261. ~/Downloads/DriveDx.app/Contents/Library/LoginItems/DriveDxLoginItemHelper.app
  262.  
  263. Internet Plug-ins:
  264. FlashPlayer-10.6: 32.0.0.371 (Adobe Systems, Inc. - installed 2020-05-12)
  265. AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2020-03-20)
  266. Flash Player: 32.0.0.371 (Adobe Systems, Inc. - installed 2020-05-12)
  267.  
  268. User Internet Plug-ins:
  269. User Internet Plug-ins need Full Drive Access
  270.  
  271. Audio Plug-ins:
  272. KrispMic: 0.5.7 (? - installed 2018-11-13)
  273. KrispSpeaker: 0.5.7 (? - installed 2018-11-13)
  274.  
  275. User Audio Plug-ins:
  276. User Audio Plug-ins need Full Drive Access
  277.  
  278. User iTunes Plug-ins:
  279. User iTunes Plug-ins need Full Drive Access
  280.  
  281. Safari Extensions:
  282. Dashlane (App Store - installed 2020-05-20)
  283. Folx (ELTIMA LLC - installed 2020-05-20)
  284.  
  285. 3rd Party Preference Panes:
  286. Flash Player (Adobe Systems, Inc. - installed 2020-04-24)
  287.  
  288. Time Machine:
  289. Time Machine information not available without Full Drive Access.
  290.  
  291. Performance:
  292. System Load: 2.37 (1 min ago) 2.75 (5 min ago) 3.41 (15 min ago)
  293. Nominal I/O speed: 1.34 MB/s
  294. File system: 29.20 seconds
  295. Write speed: 632 MB/s
  296. Read speed: 1472 MB/s
  297.  
  298. CPU Usage Snapshot:
  299. Type Overall
  300. System: 8 %
  301. User: 20 %
  302. Idle: 72 %
  303.  
  304. Top Processes Snapshot by CPU:
  305. Process (count) CPU (Source - Location)
  306. Other processes 92.57 % (?)
  307. deleted 7.53 % (Apple)
  308. EtreCheck 7.38 % (App Store)
  309. trustd 2.06 % (Apple)
  310. System Information 1.14 % (Apple)
  311.  
  312. Top Processes Snapshot by Memory:
  313. Process (count) RAM usage (Source - Location)
  314. EtreCheck 579 MB (App Store)
  315. System Preferences 112 MB (Apple)
  316. Google Chrome 106 MB (Google, Inc.)
  317. Spotlight 100 MB (Apple)
  318. Finder 93 MB (Apple)
  319.  
  320. Top Processes Snapshot by Network Use:
  321. Process (count) Input / Output (Source - Location)
  322. Other processes 153 KB / 124 KB (?)
  323. Notes 53 KB / 124 KB (Apple)
  324. CalendarAgent 50 KB / 9 KB (Apple)
  325. P72E3GC48.com.dashlane.DashlaneAgent.app 9 KB / 1 KB (App Store)
  326. routined 0 B / 0 B (Apple)
  327.  
  328. Virtual Memory Information:
  329. Physical RAM: 8 GB
  330.  
  331. Free RAM: 1.91 GB
  332. Used RAM: 4.80 GB
  333. Cached files: 1.29 GB
  334.  
  335. Available RAM: 3.20 GB
  336. Swap Used: 924 MB
  337.  
  338. Software Installs (past 30 days):
  339. Install Date Name (Version)
  340. 2020-05-11 Dashlane (6.2017.0)
  341. 2020-05-12 Adobe Flash Player
  342. 2020-05-19 Spark (2.7.0)
  343. 2020-05-19 Newton (10.0.50)
  344. 2020-05-29 The Unarchiver (4.2.2)
  345. 2020-05-29 XProtectPlistConfigData (2122)
  346. 2020-06-03 Record It (1.4.8)
  347. 2020-06-03 macOS Catalina 10.15.5 Update
  348. 2020-06-03 MRTConfigData (1.61)
  349. 2020-06-03 Gatekeeper Compatibility Data (1.0)
  350. 2020-06-08 Hotspot Shield (3.4.0)
  351. 2020-06-09 Malwarebytes for Mac
  352. 2020-06-09 EtreCheck (5.5.5)
  353.  
  354. Diagnostics Information (past 7-30 days):
  355. Directory /Library/Logs/DiagnosticReports is not accessible.
  356. Enable Full Drive Access to see more information.
  357.  
  358. End of report
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