OP Crashdump Log Retrieval

Crashdump Log Retrieval

Download and Install QPST
https://qpsttool.com/category/download

Ensure proper OP Drivers are installed
Qualcomm HS_USB

Launch Utility
- Start > QPST > QPST Configuration

Dump Logs
- While on CrashDump screen, plug phone into USB
- Ports tab will display a progress bar and Sahara Memory Dump

Retrieve and Upload
- Click Help > Open Log File Directory
- Browse to Sahara > Port_COM#
- Paste contents of KMSG.txt to katb.in
- Save and send us the URL

Troubleshooting
- During CrashDump screen, Device Manager should list device as Qualcomm HS-USB Diagnostics 900E
- If it does not, right click > Uninstall Device > Delete the driver software for this device
- Reboot and install above driver set