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  1. EtreCheck version: 5.5.5 (5111)
  2. Report generated: 2020-06-09 19:49:13
  3. Download EtreCheck from https://etrecheck.com
  4. Runtime: 2:35
  5. Performance: Excellent
  6. Sandbox: Enabled
  7. Full drive access: Disabled
  8.  
  9. Problem: Computer is restarting
  10.  
  11. Major Issues:
  12. Anything that appears on this list needs immediate attention.
  13. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed.
  14.  
  15. Minor Issues:
  16. These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
  17. Configuration profiles present - This machine has configuration profiles. These are sometimes used by adware and malware.
  18. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
  19. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina".
  20. Limited drive access - More information may be available with Full Drive Access.
  21. Kernel extensions present - This machine has kernel extensions that may not work in the future.
  22. Sharing enabled - This machine has sharing services enabled that could be a security risk.
  23.  
  24. Hardware Information:
  25. iMac (Retina 5K, 27-inch, 2017)
  26. iMac Model: iMac18,3
  27. 3,4 GHz Quad-Core Intel Core i5 (i5-7500) CPU: 4-core
  28. 8 RAM - Upgradeable
  29. BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400
  30. BANK 0/DIMM1 - Empty
  31. BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400
  32. BANK 1/DIMM1 - Empty
  33.  
  34. Video Information:
  35. Radeon Pro 570 - VRAM: 4 GB
  36. iMac (built-in) 5120 x 2880
  37.  
  38. Drives:
  39. disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM)
  40. Internal SATA 6 Gigabit Serial ATA
  41. disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
  42. disk0s2 [APFS Fusion Drive] 1000.00 GB
  43. disk2 [APFS Virtual drive] 1.03 TB (Shared by 5 volumes)
  44. disk2s1 - M************ Data (APFS) [APFS Virtual drive] (Shared - 909.83 GB used)
  45. disk2s2 - Preboot (APFS) [APFS Preboot] (Shared)
  46. disk2s3 - Recovery (APFS) [Recovery] (Shared)
  47. disk2s4 - VM (APFS) [APFS VM] (Shared - 9.39 GB used)
  48. disk2s5 - Macintosh HD (APFS) (Shared - 11.32 GB used)
  49.  
  50. disk1 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes)
  51. Internal PCI-Express 8.0 GT/s x2 NVM Express
  52. disk1s1 - EFI [EFI] 315 MB
  53. disk1s2 [APFS Fusion Drive] 27.69 GB
  54. disk2 [APFS Virtual drive] 1.03 TB (Shared by 5 volumes)
  55. disk2s1 - M************ Data (APFS) [APFS Virtual drive] (Shared - 909.83 GB used)
  56. disk2s2 - Preboot (APFS) [APFS Preboot] (Shared)
  57. disk2s3 - Recovery (APFS) [Recovery] (Shared)
  58. disk2s4 - VM (APFS) [APFS VM] (Shared - 9.39 GB used)
  59. disk2s5 - Macintosh HD (APFS) (Shared - 11.32 GB used)
  60.  
  61. Mounted Volumes:
  62. disk2s1 - M************ Data [APFS Virtual drive]
  63. 1.03 TB (Shared - 909.83 GB used, 92.99 GB available, 92.01 GB free)
  64. APFS
  65. Mount point: /System/Volumes/Data
  66.  
  67. disk2s4 - VM [APFS VM]
  68. 1.03 TB (Shared - 9.39 GB used, 92.01 GB free)
  69. APFS
  70. Mount point: /private/var/vm
  71.  
  72. disk2s5 - Macintosh HD
  73. 1.03 TB (Shared - 11.32 GB used, 92.99 GB available, 92.01 GB free)
  74. APFS
  75. Mount point: /
  76. Read-only: Yes
  77.  
  78. disk3s1 - A***********************r
  79. 102 MB (50 MB used, 52 MB free)
  80. Mac OS Extended
  81. Disk Image
  82. Mount point: /Volumes/A***********************r
  83. Owners enabled: No
  84. Read-only: Yes
  85.  
  86. Network:
  87. Interface en0: Ethernet
  88. Interface en1: Wi-Fi
  89.  
  90. Interface en4: Bluetooth PAN
  91. Interface bridge0: Thunderbolt Bridge
  92.  
  93. Web sharing: Enabled
  94.  
  95. System Software:
  96. macOS Catalina 10.15.5 (19F101)
  97. Time since boot: About 6 hours
  98.  
  99. Configuration Files:
  100. /etc/hosts - Count: 2
  101.  
  102. Configuration Profiles:
  103. This computer has configuration profiles installed.
  104.  
  105. Notifications:
  106. Notifications not available without Full Drive Access.
  107.  
  108. Security:
  109. System Status
  110. Gatekeeper: Enabled
  111. System Integrity Protection: Enabled
  112.  
  113. Antivirus software: Apple and Malwarebytes
  114.  
  115. Web sharing: Enabled
  116.  
  117. Unsigned Files:
  118. Launchd: ~/Library/LaunchAgents/gitlab-runner.plist
  119. Executable: /usr/local/bin/gitlab-runner run --working-directory /Users/*** --config ~/.gitlab-runner/config.toml --service gitlab-runner --syslog
  120. Details: Exact match found in the whitelist - probably OK
  121.  
  122. Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist
  123. Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost
  124. Details: Exact match found in the whitelist - probably OK
  125.  
  126. Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist
  127. Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded
  128. Details: Exact match found in the whitelist - probably OK
  129.  
  130. Launchd: /Library/LaunchDaemons/org.virtualbox.startup.plist
  131. Executable: /Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh restart
  132. Details: Exact match found in the whitelist - probably OK
  133.  
  134. Launchd: /Library/LaunchDaemons/PT.updd.plist
  135. Executable: /Library/PrivilegedHelperTools/PT.updd
  136. Details: Exact match found in the whitelist - probably OK
  137.  
  138. Launchd: /Library/LaunchDaemons/de.appsolute.mampprohelper.plist
  139. Executable: /Library/PrivilegedHelperTools/de.appsolute.mampprohelper
  140. Details: Exact match found in the whitelist - probably OK
  141.  
  142. Launchd: ~/Library/LaunchAgents/com.tunnelbear.mac.tbeara.plist
  143. Executable: ~/Library/Application Support/TunnelBear/com.tunnelbear.mac.tbeara
  144. Details: Exact match found in the whitelist - probably OK
  145.  
  146. Launchd: /Library/LaunchDaemons/com.macpaw.CleanMyMac4.Agent.plist
  147. Executable: /Library/PrivilegedHelperTools/com.macpaw.CleanMyMac4.Agent
  148.  
  149. Running app: com.macpaw.CleanMyMac4.HealthMonitor
  150. Running app: /Applications/MAMP/MAMP.app/Contents/MacOS/MAMP
  151.  
  152. Plugin: /Library/Audio/Plug-Ins/HAL/KrispMic.driver
  153. Plugin: /Library/Audio/Plug-Ins/HAL/KrispSpeaker.driver
  154.  
  155. Apps: 11
  156.  
  157. 32-bit Applications:
  158. 15 32-bit apps
  159.  
  160. Kernel Extensions:
  161. /Library/Application Support/VirtualBox
  162. VBoxDrv.kext (5.2.4)
  163. VBoxNetAdp.kext (5.2.4)
  164. VBoxNetFlt.kext (5.2.4)
  165. VBoxUSB.kext (5.2.4)
  166.  
  167. /Library/Extensions
  168. SystemAudioRecorder.kext (1.1.0 - SDK 10.9)
  169.  
  170. System Launch Agents:
  171. [Not Loaded] 18 Apple tasks
  172. [Loaded] 167 Apple tasks
  173. [Running] 128 Apple tasks
  174.  
  175. System Launch Daemons:
  176. [Not Loaded] 33 Apple tasks
  177. [Loaded] 187 Apple tasks
  178. [Running] 117 Apple tasks
  179.  
  180. Launch Agents:
  181. [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2020-03-20)
  182. [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-04-22)
  183. [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-04-22)
  184. [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2020-04-21)
  185.  
  186. Launch Daemons:
  187. [Running] PT.updd.plist (? 0 - installed 2018-11-11)
  188. [Running] com.aaa.windscribe.OVPNHelper.plist (Windscribe Limited - installed 2018-10-04)
  189. [Running] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2020-03-20)
  190. [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-04-22)
  191. [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2020-04-24)
  192. [Loaded] com.macpaw.CleanMyMac4.Agent.plist (? 0 - installed )
  193. [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2020-06-09)
  194. [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2020-04-21)
  195. [Loaded] com.tunnelbear.mac.tbeard.plist (TunnelBear, Inc. - installed 2018-10-04)
  196. [Loaded] de.appsolute.mampprohelper.plist (? 26ff81e4 - installed 2020-05-27)
  197. [Not Loaded] org.virtualbox.startup.plist (? 700b9385 - installed 2018-05-20)
  198.  
  199. User Launch Agents:
  200. [Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-04-05)
  201. [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-05-19)
  202. [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-06-01)
  203. [Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-03-12)
  204. [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-03-12)
  205. [Running] com.tunnelbear.mac.tbeara.plist (? 0 - installed 2018-10-04)
  206. [Running] gitlab-runner.plist (? 0 - installed 2018-06-09)
  207.  
  208. User Login Items:
  209. [Loaded] App Cleaner Helper (Sergiy Savenko - installed 2020-02-06)
  210. Modern Login Item
  211. /Applications/App Cleaner.app/Contents/Library/LoginItems/App Cleaner Helper.app
  212.  
  213. [Not Loaded] CloudLoginHelper (Linebreak SL - installed 2020-06-08)
  214. Modern Login Item
  215. /Applications/CloudApp.app/Contents/Library/LoginItems/CloudLoginHelper.app
  216.  
  217. [Not Loaded] DashlaneAutoStartHelper (App Store - installed 2020-05-20)
  218. Modern Login Item
  219. /Applications/Dashlane.app/Contents/Library/LoginItems/DashlaneAutoStartHelper.app
  220.  
  221. [Not Loaded] P72E3GC48.com.dashlane.DashlaneAgent (App Store - installed 2020-05-20)
  222. Modern Login Item
  223. /Applications/Dashlane.app/Contents/Library/LoginItems/P72E3GC48.com.dashlane.DashlaneAgent.app
  224.  
  225. [Not Loaded] Folx Schedule Helper (ELTIMA LLC - installed 2020-05-20)
  226. Modern Login Item
  227. /Applications/Folx.app/Contents/Library/LoginItems/FolxScheduleHelper.app
  228.  
  229. [Not Loaded] Garmin Express Service (Garmin International - installed 2020-05-20)
  230. Modern Login Item
  231. /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app
  232.  
  233. [Not Loaded] crashreporter (Garmin International - installed 2020-05-20)
  234. Modern Login Item
  235. /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app/Contents/MacOS/crashreporter.app
  236.  
  237. [Not Loaded] HotspotShieldHelper (App Store - installed 2020-06-08)
  238. Modern Login Item
  239. /Applications/Hotspot Shield.app/Contents/Library/LoginItems/HotspotShieldHelper.app
  240.  
  241. [Not Loaded] StartAtLoginHelper (App Store - installed 2020-06-08)
  242. Modern Login Item
  243. /Applications/Hotspot Shield.app/Contents/Library/LoginItems/StartAtLoginHelper.app
  244.  
  245. [Not Loaded] Viber (Viber Media SARL. - installed 2020-06-09)
  246. Modern Login Item
  247. /Applications/Viber.app
  248.  
  249. [Not Loaded] DriveDxLoginItemHelper (4ZNF85T75D - installed 2019-12-24)
  250. Modern Login Item
  251. ~/Downloads/DriveDx.app/Contents/Library/LoginItems/DriveDxLoginItemHelper.app
  252.  
  253. Internet Plug-ins:
  254. FlashPlayer-10.6: 32.0.0.371 (Adobe Systems, Inc. - installed 2020-05-12)
  255. AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2020-03-20)
  256. Flash Player: 32.0.0.371 (Adobe Systems, Inc. - installed 2020-05-12)
  257.  
  258. User Internet Plug-ins:
  259. User Internet Plug-ins need Full Drive Access
  260.  
  261. Audio Plug-ins:
  262. KrispMic: 0.5.7 (? - installed 2018-11-13)
  263. KrispSpeaker: 0.5.7 (? - installed 2018-11-13)
  264.  
  265. User Audio Plug-ins:
  266. User Audio Plug-ins need Full Drive Access
  267.  
  268. User iTunes Plug-ins:
  269. User iTunes Plug-ins need Full Drive Access
  270.  
  271. Safari Extensions:
  272. Dashlane (App Store - installed 2020-05-20)
  273. Folx (ELTIMA LLC - installed 2020-05-20)
  274.  
  275. 3rd Party Preference Panes:
  276. Flash Player (Adobe Systems, Inc. - installed 2020-04-24)
  277.  
  278. Time Machine:
  279. Time Machine information not available without Full Drive Access.
  280.  
  281. Performance:
  282. System Load: 2.39 (1 min ago) 2.88 (5 min ago) 3.29 (15 min ago)
  283. Nominal I/O speed: 1.76 MB/s
  284. File system: 28.73 seconds
  285. Write speed: 534 MB/s
  286. Read speed: 1469 MB/s
  287.  
  288. CPU Usage Snapshot:
  289. Type Overall
  290. System: 9 %
  291. User: 15 %
  292. Idle: 76 %
  293.  
  294. Top Processes Snapshot by CPU:
  295. Process (count) CPU (Source - Location)
  296. Other processes 51.89 % (?)
  297. firefox 20.54 % (Mozilla Corporation)
  298. deleted 8.07 % (Apple)
  299. EtreCheck 7.64 % (App Store)
  300. trustd 4.03 % (Apple)
  301.  
  302. Top Processes Snapshot by Memory:
  303. Process (count) RAM usage (Source - Location)
  304. EtreCheck 395 MB (App Store)
  305. firefox 259 MB (Mozilla Corporation)
  306. Spotlight 75 MB (Apple)
  307. Finder 56 MB (Apple)
  308. Opera 48 MB (Opera Software AS)
  309.  
  310. Top Processes Snapshot by Network Use:
  311. Process (count) Input / Output (Source - Location)
  312. firefox 590 MB / 288 KB (Mozilla Corporation)
  313. Other processes 199 KB / 185 KB (?)
  314. Notes 81 KB / 143 KB (Apple)
  315. routined 0 B / 0 B (Apple)
  316. homed 0 B / 0 B (Apple)
  317.  
  318. Virtual Memory Information:
  319. Physical RAM: 8 GB
  320.  
  321. Free RAM: 520 MB
  322. Used RAM: 6.02 GB
  323. Cached files: 1.47 GB
  324.  
  325. Available RAM: 1.98 GB
  326. Swap Used: 3.88 GB
  327.  
  328. Software Installs (past 30 days):
  329. Install Date Name (Version)
  330. 2020-05-11 Dashlane (6.2017.0)
  331. 2020-05-12 Adobe Flash Player
  332. 2020-05-19 Spark (2.7.0)
  333. 2020-05-19 Newton (10.0.50)
  334. 2020-05-29 The Unarchiver (4.2.2)
  335. 2020-05-29 XProtectPlistConfigData (2122)
  336. 2020-06-03 Record It (1.4.8)
  337. 2020-06-03 macOS Catalina 10.15.5 Update
  338. 2020-06-03 MRTConfigData (1.61)
  339. 2020-06-03 Gatekeeper Compatibility Data (1.0)
  340. 2020-06-08 Hotspot Shield (3.4.0)
  341. 2020-06-09 Malwarebytes for Mac
  342. 2020-06-09 EtreCheck (5.5.5)
  343. 2020-06-09 MagicanFile (1.1.0)
  344.  
  345. Diagnostics Information (past 7-30 days):
  346. Directory /Library/Logs/DiagnosticReports is not accessible.
  347. Enable Full Drive Access to see more information.
  348.  
  349. End of report
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