From BitStamp - Fri, May 24, 8:38 AM

Fri, May 24, 8:38 AM

Dear XXX,

Thank you for reaching out to Bitstamp support. We understand you're inquiring about opting out of the transfer of your assets to Bitbuy.

We communicated on May 17, 2024 that the deadline for opting out of this transfer was May 10th, 2024. As this deadline has now passed, we are unable to reverse the transfer of your assets.

Your account and assets have been successfully migrated to Bitbuy, and you should be able to access them there. If you have any issues logging into your Bitbuy account, please reach out to their support team for assistance.

We apologize for any inconvenience this may cause. We wish you all the best with your continued crypto journey on Bitbuy.

Should you have any other questions, please let us know.


Best regards,
Mila N.
Your Bitstamp team