Hello,

Thank you for contacting HostGator Migrations! While going over your request we found an issue which require your attention before we can proceed to further assess your migration request.

We found that the login credentials provided for the source server (SH-342772) of this migration request do not appear to be granting us access and we ask that you please re-check those credentials and email us back with the current working ones:

Old Host IP Address:
Old Host Control Panel URL:
Old Host Control Panel Username:
Old Host Control Panel Password:

Alternatively, you can also verify as the owner of the source account (SH-342772) via one of the following verification methods:

1) Email us back with your account PIN.
2) Contact our support team via chat or phone and reference this ticket ID 11576239 (You will still need to verify your identity as the owner in chat or phone by one of the methods available through chat and call.)

Please get back to us as soon as possible and we will be happy to assist you further.

Warm Regards!

Shailesh B
Jr. Migration Administrator