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Nov 21st, 2019
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  1. EtreCheck version: 5.4.5 (5071)
  2. Report generated: 2019-11-21 14:48:40
  3. Download EtreCheck from https://etrecheck.com
  4. Runtime: 1:29
  5. Performance: Excellent
  6. Sandbox: Enabled
  7. Full drive access: Disabled
  8.  
  9. Problem: Other problem
  10. Description:
  11. video playback green screen
  12.  
  13. Major Issues: None
  14.  
  15. Minor Issues:
  16. These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
  17. Clean up - There are orphan files that could be removed.
  18. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed.
  19. Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance.
  20. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 “Catalina”.
  21. Limited drive access - More information may be available with Full Drive Access.
  22.  
  23. Hardware Information:
  24. iMac (Retina 5K, 27-inch, Late 2015)
  25. iMac Model: iMac17,1
  26. 1 4 GHz Quad-Core Intel Core i7 (i7-6700K) CPU: 4-core
  27. 32 RAM - At maximum
  28. BANK 0/DIMM0 - 8 GB DDR3 1867 
  29. BANK 0/DIMM1 - 8 GB DDR3 1867 
  30. BANK 1/DIMM0 - 8 GB DDR3 1867 
  31. BANK 1/DIMM1 - 8 GB DDR3 1867 
  32.  
  33. Video Information:
  34. AMD Radeon R9 M395X - VRAM: 4 GB
  35. iMac 5120 x 2880
  36.  
  37. Drives:
  38. disk0 - APPLE SSD SM0256G 251.00 GB (Solid State - TRIM: Yes)
  39. Internal PCI 8.0 GT/s x4 Serial ATA
  40. disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
  41. disk0s2 [APFS Container] 250.79 GB
  42. disk1 [APFS Virtual drive] 250.79 GB (Shared by 5 volumes)
  43. disk1s1 - M************ Data (APFS) [APFS Virtual drive] (Shared - 118.22 GB used)
  44. disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)
  45. disk1s3 - Recovery (APFS) [Recovery] (Shared)
  46. disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used)
  47. disk1s5 - Macintosh HD (APFS) (Shared - 10.94 GB used)
  48.  
  49. disk2 - PLEXTOR PX-256M3 256.06 GB (Solid State - TRIM: No)
  50. External Thunderbolt 6 Gigabit Serial ATA
  51. disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
  52. disk2s2 - T****************+ (Journaled HFS+) 255.72 GB (107.13 GB used)
  53.  
  54. Mounted Volumes:
  55. disk1s1 - M************ Data [APFS Virtual drive]
  56. 250.79 GB (Shared - 118.22 GB used, 122.99 GB available, 118.74 GB free)
  57. APFS
  58. Mount point: /System/Volumes/Data
  59.  
  60. disk1s4 - VM [APFS VM]
  61. 250.79 GB (Shared - 2.15 GB used, 118.74 GB free)
  62. APFS
  63. Mount point: /private/var/vm
  64.  
  65. disk1s5 - Macintosh HD
  66. 250.79 GB (Shared - 10.94 GB used, 122.99 GB available, 118.74 GB free)
  67. APFS
  68. Mount point: /
  69. Read-only: Yes
  70.  
  71. disk2s2 - T****************+
  72. 255.72 GB (107.13 GB used, 153.75 GB available, 148.59 GB free)
  73. Journaled HFS+
  74. Mount point: /Volumes/T****************+
  75. Owners enabled: No
  76.  
  77. Network:
  78. Interface en0: Ethernet
  79. Interface en1: Wi-Fi
  80. 802.11 a/b/g/n/ac
  81. Interface en5: iPhone
  82. Interface en4: Bluetooth PAN
  83. Interface bridge0: Thunderbolt Bridge
  84.  
  85. System Software:
  86. macOS Catalina 10.15.1 (19B88)
  87. Time since boot: Less than an hour
  88.  
  89. Configuration Files:
  90. /etc/hosts - Count: 1
  91.  
  92. Notifications:
  93. Notifications not available without Full Drive Access.
  94.  
  95. Security:
  96. System Status
  97. Gatekeeper: Enabled
  98. System Integrity Protection: Enabled
  99.  
  100. Antivirus software: Apple
  101.  
  102. Unsigned Files:
  103. Launchd: ~/Library/LaunchAgents/net.optimum.iptv.optimumapp.agent.v3.plist
  104. Executable: ~/Documents/.cvcoptdata/eoptcron
  105. Details: Exact match found in the whitelist - probably OK
  106.  
  107. Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist
  108. Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver
  109. Details: Exact match found in the whitelist - probably OK
  110.  
  111. Launchd: /Library/LaunchDaemons/com.malwarebytes.mbam.settings.daemon.plist
  112. Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/SettingsDaemon.app/Contents/MacOS/SettingsDaemon
  113. Details: Exact match found in the whitelist - probably OK
  114.  
  115. 32-bit Applications:
  116. 11 32-bit apps
  117.  
  118. Kernel Extensions:
  119. /Library/Extensions
  120. AntelopeUnifiedDriver.kext (3.20 - SDK 10.8)
  121. ApogeeElementEnsemble.kext (0.8.2 - SDK 10.12)
  122.  
  123. System Launch Agents:
  124. [Not Loaded] 17 Apple tasks
  125. [Loaded] 176 Apple tasks
  126. [Running] 117 Apple tasks
  127.  
  128. System Launch Daemons:
  129. [Not Loaded] 34 Apple tasks
  130. [Loaded] 179 Apple tasks
  131. [Running] 123 Apple tasks
  132.  
  133. Launch Agents:
  134. [Running] com.ElementHelper.plist (Apogee Electronics - installed 2018-02-02)
  135. [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2019-08-08)
  136. [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2019-10-12)
  137. [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2019-10-18)
  138. [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-10-18)
  139. [Other] com.brother.LOGINserver.plist (? a1772de2 - installed 2015-10-13)
  140. [Other] com.malwarebytes.mbam.frontend.agent.plist (? 1b555a92 - installed 2019-02-26)
  141.  
  142. Launch Daemons:
  143. [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2019-08-08)
  144. [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2019-08-08)
  145. [Running] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2019-10-12)
  146. [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2019-10-18)
  147. [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-10-30)
  148. [Running] com.antelopeaudio.driverdaemon.plist (Mark Moore - installed 2018-01-30)
  149. [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-08-20)
  150. [Loaded] com.github.IngmarStein.Monolingual.Helper.plist (Ingmar Stein - installed 2016-03-31)
  151. [Other] com.malwarebytes.mbam.rtprotection.daemon.plist (? 51507626 - installed 2019-03-09)
  152. [Loaded] com.malwarebytes.mbam.settings.daemon.plist (? a40d558f - installed 2019-02-26)
  153. [Loaded] com.native-instruments.NativeAccess.Helper2.plist (Native Instruments GmbH - installed 2019-05-04)
  154. [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed )
  155. [Other] com.starfield.backupservice.plist (? e9a26e0a - installed 2017-01-19)
  156.  
  157. User Launch Agents:
  158. [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2019-08-21)
  159. [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-11-07)
  160. [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-11-07)
  161. [Other] net.optimum.iptv.optimumapp.agent.v3.plist (? 0 - installed 2017-02-01)
  162.  
  163. User Login Items:
  164. [Loaded] LaunchAtLoginHelper (App Store - installed 2019-11-20)
  165. Modern Login Item
  166. /Applications/CleanMyDrive 2.app/Contents/Library/LoginItems/LaunchAtLoginHelper.app
  167.  
  168. [Not Loaded] HP Device Monitor (Hewlett Packard - installed 2017-07-28)
  169. Modern Login Item
  170. /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app
  171.  
  172. [Not Loaded] HP Product Research (Hewlett Packard - installed 2017-07-28)
  173. Modern Login Item
  174. /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app
  175.  
  176. [Not Loaded] AppCleaner SmartDelete (X85ZX835W9 - installed 2018-11-21)
  177. Modern Login Item
  178. ~/Downloads/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app
  179.  
  180. Internet Plug-ins:
  181. Silverlight: 5.1.50901.0 (? - installed 2017-02-01)
  182. AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-11-20)
  183. AdobePDFViewer: 19.021.20056 (Adobe Systems, Inc. - installed 2019-11-20)
  184. Flash Player: 32.0.0.293 (Adobe Systems, Inc. - installed 2019-11-21)
  185. FlashPlayer-10.6: 32.0.0.293 (Adobe Systems, Inc. - installed 2019-11-21)
  186. AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2019-10-12)
  187.  
  188. Audio Plug-ins:
  189. ApogeeElementEnsemble: 0.11.37 (Apogee Electronics - installed 2017-12-06)
  190.  
  191. 3rd Party Preference Panes:
  192. Flash Player (installed 2019-10-30)
  193.  
  194. Time Machine:
  195. Time Machine information not available without Full Drive Access.
  196.  
  197. Performance:
  198. System Load: 8.20 (1 min ago) 2.79 (5 min ago) 1.07 (15 min ago)
  199. Nominal I/O speed: 30.71 MB/s
  200. File system: 18.83 seconds
  201. Write speed: 621 MB/s
  202. Read speed: 1988 MB/s
  203.  
  204. CPU Usage Snapshot:
  205. Type Overall
  206. System 2 %
  207. User 7 %
  208. Idle 91 %
  209.  
  210. Top Processes Snapshot by CPU:
  211. Process (count) CPU (Source - Location)
  212. Other processes 60.77 % (?)
  213. EtreCheck 5.56 % (App Store)
  214. accountsd 1.51 % (Apple)
  215. com.apple.preferences.AppleIDPrefPane.remoteservice.xpc 0.89 % (Apple)
  216. sharingd 0.64 % (Apple)
  217.  
  218. Top Processes Snapshot by Memory:
  219. Process (count) RAM usage (Source - Location)
  220. EtreCheck 583 MB (App Store)
  221. MTLCompilerService.xpc (3) 228 MB (Apple)
  222. Finder 107 MB (Apple)
  223. Creative Cloud 106 MB (Adobe Systems, Inc.)
  224. Dock 89 MB (Apple)
  225.  
  226. Top Processes Snapshot by Network Use:
  227. Process (count) Input / Output (Source - Location)
  228. com.apple.preferences.AppleIDPrefPane.remoteservice.xpc 371 KB / 7 KB (Apple)
  229. Other processes 81 KB / 53 KB (?)
  230. com.apple.iCloudHelper 52 KB / 16 KB (Apple)
  231. homed 22 KB / 6 KB (Apple)
  232. remindd 11 KB / 6 KB (Apple)
  233.  
  234. Virtual Memory Information:
  235. Physical RAM: 32 GB
  236.  
  237. Free RAM: 23.81 GB
  238. Used RAM: 5.68 GB
  239. Cached files: 2.51 GB
  240.  
  241. Available RAM: 26.32 GB
  242. Swap Used: 0 B
  243.  
  244. Software Installs (past 30 days):
  245. Install Date Name (Version)
  246. 2019-10-23 Magnet (2.4.5)
  247. 2019-10-25 Adobe Acrobat Reader DC (19.021.20049)
  248. 2019-11-20 XProtectPlistConfigData (2108)
  249. 2019-11-20 Adobe Acrobat Reader DC (19.021.20056)
  250. 2019-11-20 CleanMyDrive 2 (2.1.14)
  251. 2019-11-20 Numbers (6.0)
  252. 2019-11-20 Keynote (9.0)
  253. 2019-11-20 Pages (8.0)
  254. 2019-11-21 Adobe Pepper Flash Player
  255. 2019-11-21 Adobe Flash Player
  256. 2019-11-21 EtreCheck (5.4.5)
  257.  
  258. Clean up:
  259. /Library/LaunchDaemons/com.starfield.backupservice.plist
  260. /Applications/Workspace/BackupService/offSyncService
  261. Executable not found
  262. /Library/LaunchAgents/com.malwarebytes.mbam.frontend.agent.plist
  263. /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/FrontendAgent.app/Contents/MacOS/FrontendAgent
  264. Executable not found
  265. /Library/LaunchDaemons/com.malwarebytes.mbam.rtprotection.daemon.plist
  266. /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/RTProtectionDaemon.app/Contents/MacOS/RTProtectionDaemon
  267. Executable not found
  268.  
  269.  
  270. Diagnostics Information (past 7 days):
  271. Directory /Library/Logs/DiagnosticReports is not accessible.
  272. Enable Full Drive Access to see more information.
  273.  
  274. End of report
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