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- EtreCheck version: 5.4.5 (5071)
- Report generated: 2019-11-21 14:48:40
- Download EtreCheck from https://etrecheck.com
- Runtime: 1:29
- Performance: Excellent
- Sandbox: Enabled
- Full drive access: Disabled
- Problem: Other problem
- Description:
- video playback green screen
- Major Issues: None
- Minor Issues:
- These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
- Clean up - There are orphan files that could be removed.
- Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed.
- Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance.
- 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 “Catalina”.
- Limited drive access - More information may be available with Full Drive Access.
- Hardware Information:
- iMac (Retina 5K, 27-inch, Late 2015)
- iMac Model: iMac17,1
- 1 4 GHz Quad-Core Intel Core i7 (i7-6700K) CPU: 4-core
- 32 RAM - At maximum
- BANK 0/DIMM0 - 8 GB DDR3 1867
- BANK 0/DIMM1 - 8 GB DDR3 1867
- BANK 1/DIMM0 - 8 GB DDR3 1867
- BANK 1/DIMM1 - 8 GB DDR3 1867
- Video Information:
- AMD Radeon R9 M395X - VRAM: 4 GB
- iMac 5120 x 2880
- Drives:
- disk0 - APPLE SSD SM0256G 251.00 GB (Solid State - TRIM: Yes)
- Internal PCI 8.0 GT/s x4 Serial ATA
- disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
- disk0s2 [APFS Container] 250.79 GB
- disk1 [APFS Virtual drive] 250.79 GB (Shared by 5 volumes)
- disk1s1 - M************ Data (APFS) [APFS Virtual drive] (Shared - 118.22 GB used)
- disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)
- disk1s3 - Recovery (APFS) [Recovery] (Shared)
- disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used)
- disk1s5 - Macintosh HD (APFS) (Shared - 10.94 GB used)
- disk2 - PLEXTOR PX-256M3 256.06 GB (Solid State - TRIM: No)
- External Thunderbolt 6 Gigabit Serial ATA
- disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
- disk2s2 - T****************+ (Journaled HFS+) 255.72 GB (107.13 GB used)
- Mounted Volumes:
- disk1s1 - M************ Data [APFS Virtual drive]
- 250.79 GB (Shared - 118.22 GB used, 122.99 GB available, 118.74 GB free)
- APFS
- Mount point: /System/Volumes/Data
- disk1s4 - VM [APFS VM]
- 250.79 GB (Shared - 2.15 GB used, 118.74 GB free)
- APFS
- Mount point: /private/var/vm
- disk1s5 - Macintosh HD
- 250.79 GB (Shared - 10.94 GB used, 122.99 GB available, 118.74 GB free)
- APFS
- Mount point: /
- Read-only: Yes
- disk2s2 - T****************+
- 255.72 GB (107.13 GB used, 153.75 GB available, 148.59 GB free)
- Journaled HFS+
- Mount point: /Volumes/T****************+
- Owners enabled: No
- Network:
- Interface en0: Ethernet
- Interface en1: Wi-Fi
- 802.11 a/b/g/n/ac
- Interface en5: iPhone
- Interface en4: Bluetooth PAN
- Interface bridge0: Thunderbolt Bridge
- System Software:
- macOS Catalina 10.15.1 (19B88)
- Time since boot: Less than an hour
- Configuration Files:
- /etc/hosts - Count: 1
- Notifications:
- Notifications not available without Full Drive Access.
- Security:
- System Status
- Gatekeeper: Enabled
- System Integrity Protection: Enabled
- Antivirus software: Apple
- Unsigned Files:
- Launchd: ~/Library/LaunchAgents/net.optimum.iptv.optimumapp.agent.v3.plist
- Executable: ~/Documents/.cvcoptdata/eoptcron
- Details: Exact match found in the whitelist - probably OK
- Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist
- Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver
- Details: Exact match found in the whitelist - probably OK
- Launchd: /Library/LaunchDaemons/com.malwarebytes.mbam.settings.daemon.plist
- Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/SettingsDaemon.app/Contents/MacOS/SettingsDaemon
- Details: Exact match found in the whitelist - probably OK
- 32-bit Applications:
- 11 32-bit apps
- Kernel Extensions:
- /Library/Extensions
- AntelopeUnifiedDriver.kext (3.20 - SDK 10.8)
- ApogeeElementEnsemble.kext (0.8.2 - SDK 10.12)
- System Launch Agents:
- [Not Loaded] 17 Apple tasks
- [Loaded] 176 Apple tasks
- [Running] 117 Apple tasks
- System Launch Daemons:
- [Not Loaded] 34 Apple tasks
- [Loaded] 179 Apple tasks
- [Running] 123 Apple tasks
- Launch Agents:
- [Running] com.ElementHelper.plist (Apogee Electronics - installed 2018-02-02)
- [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2019-08-08)
- [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2019-10-12)
- [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2019-10-18)
- [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-10-18)
- [Other] com.brother.LOGINserver.plist (? a1772de2 - installed 2015-10-13)
- [Other] com.malwarebytes.mbam.frontend.agent.plist (? 1b555a92 - installed 2019-02-26)
- Launch Daemons:
- [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2019-08-08)
- [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2019-08-08)
- [Running] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2019-10-12)
- [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2019-10-18)
- [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-10-30)
- [Running] com.antelopeaudio.driverdaemon.plist (Mark Moore - installed 2018-01-30)
- [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-08-20)
- [Loaded] com.github.IngmarStein.Monolingual.Helper.plist (Ingmar Stein - installed 2016-03-31)
- [Other] com.malwarebytes.mbam.rtprotection.daemon.plist (? 51507626 - installed 2019-03-09)
- [Loaded] com.malwarebytes.mbam.settings.daemon.plist (? a40d558f - installed 2019-02-26)
- [Loaded] com.native-instruments.NativeAccess.Helper2.plist (Native Instruments GmbH - installed 2019-05-04)
- [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed )
- [Other] com.starfield.backupservice.plist (? e9a26e0a - installed 2017-01-19)
- User Launch Agents:
- [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2019-08-21)
- [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-11-07)
- [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-11-07)
- [Other] net.optimum.iptv.optimumapp.agent.v3.plist (? 0 - installed 2017-02-01)
- User Login Items:
- [Loaded] LaunchAtLoginHelper (App Store - installed 2019-11-20)
- Modern Login Item
- /Applications/CleanMyDrive 2.app/Contents/Library/LoginItems/LaunchAtLoginHelper.app
- [Not Loaded] HP Device Monitor (Hewlett Packard - installed 2017-07-28)
- Modern Login Item
- /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app
- [Not Loaded] HP Product Research (Hewlett Packard - installed 2017-07-28)
- Modern Login Item
- /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app
- [Not Loaded] AppCleaner SmartDelete (X85ZX835W9 - installed 2018-11-21)
- Modern Login Item
- ~/Downloads/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app
- Internet Plug-ins:
- Silverlight: 5.1.50901.0 (? - installed 2017-02-01)
- AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-11-20)
- AdobePDFViewer: 19.021.20056 (Adobe Systems, Inc. - installed 2019-11-20)
- Flash Player: 32.0.0.293 (Adobe Systems, Inc. - installed 2019-11-21)
- FlashPlayer-10.6: 32.0.0.293 (Adobe Systems, Inc. - installed 2019-11-21)
- AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2019-10-12)
- Audio Plug-ins:
- ApogeeElementEnsemble: 0.11.37 (Apogee Electronics - installed 2017-12-06)
- 3rd Party Preference Panes:
- Flash Player (installed 2019-10-30)
- Time Machine:
- Time Machine information not available without Full Drive Access.
- Performance:
- System Load: 8.20 (1 min ago) 2.79 (5 min ago) 1.07 (15 min ago)
- Nominal I/O speed: 30.71 MB/s
- File system: 18.83 seconds
- Write speed: 621 MB/s
- Read speed: 1988 MB/s
- CPU Usage Snapshot:
- Type Overall
- System 2 %
- User 7 %
- Idle 91 %
- Top Processes Snapshot by CPU:
- Process (count) CPU (Source - Location)
- Other processes 60.77 % (?)
- EtreCheck 5.56 % (App Store)
- accountsd 1.51 % (Apple)
- com.apple.preferences.AppleIDPrefPane.remoteservice.xpc 0.89 % (Apple)
- sharingd 0.64 % (Apple)
- Top Processes Snapshot by Memory:
- Process (count) RAM usage (Source - Location)
- EtreCheck 583 MB (App Store)
- MTLCompilerService.xpc (3) 228 MB (Apple)
- Finder 107 MB (Apple)
- Creative Cloud 106 MB (Adobe Systems, Inc.)
- Dock 89 MB (Apple)
- Top Processes Snapshot by Network Use:
- Process (count) Input / Output (Source - Location)
- com.apple.preferences.AppleIDPrefPane.remoteservice.xpc 371 KB / 7 KB (Apple)
- Other processes 81 KB / 53 KB (?)
- com.apple.iCloudHelper 52 KB / 16 KB (Apple)
- homed 22 KB / 6 KB (Apple)
- remindd 11 KB / 6 KB (Apple)
- Virtual Memory Information:
- Physical RAM: 32 GB
- Free RAM: 23.81 GB
- Used RAM: 5.68 GB
- Cached files: 2.51 GB
- Available RAM: 26.32 GB
- Swap Used: 0 B
- Software Installs (past 30 days):
- Install Date Name (Version)
- 2019-10-23 Magnet (2.4.5)
- 2019-10-25 Adobe Acrobat Reader DC (19.021.20049)
- 2019-11-20 XProtectPlistConfigData (2108)
- 2019-11-20 Adobe Acrobat Reader DC (19.021.20056)
- 2019-11-20 CleanMyDrive 2 (2.1.14)
- 2019-11-20 Numbers (6.0)
- 2019-11-20 Keynote (9.0)
- 2019-11-20 Pages (8.0)
- 2019-11-21 Adobe Pepper Flash Player
- 2019-11-21 Adobe Flash Player
- 2019-11-21 EtreCheck (5.4.5)
- Clean up:
- /Library/LaunchDaemons/com.starfield.backupservice.plist
- /Applications/Workspace/BackupService/offSyncService
- Executable not found
- /Library/LaunchAgents/com.malwarebytes.mbam.frontend.agent.plist
- /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/FrontendAgent.app/Contents/MacOS/FrontendAgent
- Executable not found
- /Library/LaunchDaemons/com.malwarebytes.mbam.rtprotection.daemon.plist
- /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/RTProtectionDaemon.app/Contents/MacOS/RTProtectionDaemon
- Executable not found
- Diagnostics Information (past 7 days):
- Directory /Library/Logs/DiagnosticReports is not accessible.
- Enable Full Drive Access to see more information.
- End of report
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