HP Spectre (x360 and others) Precision Touchpad Drivers
thecrs Jun 16th, 2019 (edited) 3,237 Never
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- After hours I have managed to get the Precision Touchpad driver from Lenovo working again:
- If anything goes wrong you might end up without having a mouse pointer! In this case you can use an external mouse or the touch screen to proceed.
- 1. Download the "Show or hide updates" troubleshooter package from https://support.microsoft.com/en-gb/help/3183922/how-to-temporarily-prevent-a-windows-update-from-re...
- Note: If this step does not work for you, please
- 1. Disable all WiFi and LAN connections before installing the Lenovo driver
- 2. Finally block driver updates using gpedit.msc as soon as the Lenovo driver is working - and before reenabling WiFi/LAN connections.
- Here's how to achieve that (Please note that this needs to be undone whenever you want to install another driver or the installation will fail for no obvious reason!!):
- 2. Run the troubleshooter package and make sure that the Synaptics driver 19.5.x will be hidden. This prevents it from being reinstalled over and over again.
- 3. Uninstall the Synaptics device (Synaptics SMBus or similar) via Device Manager (check “Uninstall driver software” on the confirmation dialog).
- 4. Reboot (yes, really!)
- 5. Download and install the older HP touchpad driver, version 19.3.31.x, not the latest version 19.5.10.x, from the HP support website https://support.hp.com (you need to look up your specific Spectre model there and download it from the software & drivers page)
- Note: Installing the latest version (19.5.x) will stop the touchpad from working - so make sure you really get 19.3.31.x
- 6. Reboot
- 7. Download Lenovo's Precision Touchpad driver and unpack it anywhere: https://download.lenovo.com/pccbbs/mobiles/n1mgx28w.exe (uncheck the option to automatically install the driver on the last step of the installation wizard)
- 8. Via Device Manager, manually install the downloaded and unzipped "Synaptics Touchpad Device" (n1mgx28w) driver by right-clicking the Synaptics device.
- 9. Reboot
- 10. If the touchpad still does not work as expected, open settings (Ctrl+I), go to touchpad settings, randomly change some settings an then press "Reset touchpad" on the bottom of the page.
- 11. Block driver updates as explained in the "Note" in Step 1
- For me everything - including 4 and 5 finger gestures - is working again. And the (native Windows) Touchpad settings tell me that my device does have a Precision Touchpad!
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