McCafe Quiz

https://metime.mcdonalds.com.au/sections/activity/htmlQuizLauncher.cfm


1.
When texturing milk, what is the acceptable range temperature of heated milk?
B. 65ºC - 70ºC
*C. 60ºC - 70ºC
D. 70ºC - 80ºC
E. 50ºC - 60ºC


2.
When milk is not in use, it is okay to keep it at room temperature?
B. True
*C. False


3.
Which of the following is the correct build of a Ham, Cheese & Tomato Toasted Sandwich?
B. Tomato, Ham, Cheese
C. Cheese, Ham Tomato
*D. Ham, Cheese, Tomato
E. Tomato, Cheese, Ham


4.
What is the acceptable TET for service in the McCafe cycle?
B. 3:30 minutes
C. 2:00 minutes
D. 4:00 minutes
*E. 5:00 minutes


5.
What is the correct assembly order when presenting McCafe orders to customers?
B. Food, coffees, short blacks
C. Hot drinks, hot food
*D. Food, cold drinks, hot drinks
E. Cold drinks, cakes, cookies

  6.
What is the secondary shelf life for Banana Bread?
 Correct Answer Your Answer
B. 7 days
C. 36 hours
D. 3 days
E. 24 hours
*F. 2 days


  7.
What is the secondary shelf life of Helga's Bread?
 Correct Answer Your Answer
B. 24 hours
C. 1 week
D. 3 days
*E. 48 hours


  8.
If the milk is not cold, what effect will this have on the finished product?
 Correct Answer Your Answer
B. The milk will be bitter
*C. The milk will not froth
D. The milk will have a burnt smell
E. The bubbles are really big


  9.
Thick-cut Raisin Toast can be displayed in the cabinet for up to?
 Correct Answer Your Answer
*B. 4 hours
C. 8 hours
D. 10 hours
E. 24 hours


  10.
When merchandising the McCafe cabinet, a gap should be left in between each plate.
 Correct Answer Your Answer
B. True
*C. False


  11.
Which McCafe hot drinks are served with chocolate powder?
 Correct Answer Your Answer
B. Cappuccino, Hot Chocolate, Latte, Mocha
*C. Babycino, Cappuccino, Hot Chocolate, Mocha, Vienna
D. Cappuccino, Mocha, Flat White, Hot Chocolate
E. Latte, Flat White, Mocha, Cappuccino


  12.
How much froth is below the rim in a Latte?
 Correct Answer Your Answer
*B. 1cm
C. 2cm
D. 1.5cm
E. 0.5cm


  13.
How often should the milk thermometer be calibrated?
 Correct Answer Your Answer
B. Weekly
*C. Daily
D. Every 2 weeks
E. Monthly


  14.
Syrup nozzles should be washed, rinsed and sanitised how often?
 Correct Answer Your Answer
*B. Daily
C. Weekly
D. Every 12 hours
E. Monthly


  15.
To calibrate the thermometer you need to?
 Correct Answer Your Answer
B. Fill hot beverage cup half way with ice and fill with cold water from beverage tower
*C. Fill hot beverage cup to the top with ice and fill with cold water from beverage tower
D. Fill hot beverage cup with ice
E. Fill hot beverage cup with water


  16.
Give your customers ______ in menu choice and display cabinet presentation.
*B. Variety
C. Consistency
D. Change
E. None of the above


  17.
Steam, slippery floors, electricity and hot surfaces are safety hazards in McCafe.
 Correct Answer Your Answer
B. False
*C. True


  18.
What colour tongs do we use to transfer the bakery products?
 Correct Answer Your Answer
*B. Blue
C. Red
D. Black
E. Any


  19.
What colour tongs do we use for gluten free products?
 Correct Answer Your Answer
*B. Red
C. Blue
D. Black
E. Any


  20.
What is the maximum display time for caramel slice mini in the display cabinet?
 Correct Answer Your Answer
B. 1 day
*C. 2 days
D. 3 days
E. 4 days


  21.
Individual Orange & Almond cake is _______?
B. Chocolate free
*C. Gluten free
D. Sugar free
E. Dairy free
F. Low fat


  22.
If a customer asks for a Tall Cuppucino with Caramel syrup how many (15ml) shots would you put in?
 Correct Answer Your Answer
B. 1
*C. 2
D. 3
E. 4


23.
If a customer orders a Standard Flatwhite with Vanilla syrup, how many (15ml) shots would you put in?
B. 1 1/2
*C. 1
D. 2
E. 2 1/2
F. 3


24.
Which hot beverages do not have a coffee shot in them?
B. Mocha
*C. Babycino
*D. Hot Chocolate
E. Caramel Latte
*F. Chai Latte
G. Vienna
H. Flat White


25.
It is fine to mix soy milk and skim milk.
*B. Never
C. If you need to, small amounts are fine
D. Yes, because skim milk is fat free

26.
If you are busy, presentation and consistency do not matter, as you need to get the coffees out to customers as soon as possible.
B. True
*C. False

27.
Crema colour should be:
*B. Rich black colour topped with a thick honeycomb coloured layer
C. Rich brown colour topped with a thick honeycomb coloured layer
D. Clear brown colour topped with a thin honeycomb coloured layer
E. Clear back colour topped with a thin honeycomb coloured layer

28.
At what temperature do we store whipped cream?
*B. 1-4°C
C. -1 - -4°C
D. 1 - 3°C
E. 5-24°C

29.
What is the maximum number of sandwiches able to be toasted in one cycle?
B. 1
C. 2
D. 3
*E. 4

30.
If you are busy and alone in McCafe and you spill a coffee what should you do?
B. Clean it after you have served all the customers as customers are more important then a drink spill
C. Ignore the customers and clean the spill before you serve them
*D. Apologise to the customer and excuse yourself to ask the Shift Manager for help to clean the coffee spill as it is a hazard
E. Yell from the McCafe to the counter for someone to help you because you are busy and need a drink spill cleaned


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