Cyphase

Chase-Epsilon Notification

Apr 6th, 2011
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  1. Note: This is a service message with information related to your
  2. e-mail address.
  3.  
  4. =====================================================================
  5.  
  6. Chase is letting our customers know that we have been informed by
  7. Epsilon, a vendor we use to send e-mails, that an unauthorized person
  8. outside Epsilon accessed files that included e-mail addresses of some
  9. Chase customers. We have a team at Epsilon investigating and we are
  10. confident that the information that was retrieved included some Chase
  11. customer e-mail addresses, but did not include any customer account or
  12. financial information. Based on everything we know, your accounts and
  13. confidential information remain secure. As always, we are advising
  14. our customers of everything we know as we know it, and will keep you
  15. informed on what impact, if any, this will have on you.
  16.  
  17. We apologize if this causes you any inconvenience. We want to remind
  18. you that Chase will never ask for your personal information or login
  19. credentials in an e-mail. As always, be cautious if you receive e-mails
  20. asking for your personal information and be on the lookout for unwanted
  21. spam. It is not Chase's practice to request personal information by
  22. e-mail.
  23.  
  24. As a reminder, we recommend that you:
  25. -------------------------------------
  26. - Don't give your Chase Online(SM) User ID or password in e-mail.
  27.  
  28. - Don't respond to e-mails that require you to enter personal
  29. information directly into the e-mail.
  30.  
  31. - Don't respond to e-mails threatening to close your account if you do
  32. not take the immediate action of providing personal information.
  33.  
  34. - Don't reply to e-mails asking you to send personal information.
  35.  
  36. - Don't use your e-mail address as a login ID or password.
  37.  
  38. The security of your information is a critical priority to us and we
  39. strive to handle it carefully at all times. Please visit our Security
  40. Center at chase.com and click on "Fraud Information" under the "How to
  41. Report Fraud."
  42. [Possibly confidential link]
  43. It provides additional information on exercising caution
  44. when reading e-mails that appear to be sent by us.
  45.  
  46. Sincerely,
  47.  
  48. Patricia O. Baker
  49.  
  50. Senior Vice President
  51.  
  52. Chase Executive Office
  53.  
  54. =====================================================================
  55.  
  56. If you want to contact Chase, please do not reply to this message,
  57. but instead go to Chase Online. For faster service, please enroll or
  58. log in to your account. Replies to this message will not be read or
  59. responded to.
  60.  
  61. Your personal information is protected by advanced technology. For
  62. more detailed security information, view our Online Privacy Notice:
  63. [Possibly confidential link]
  64. To request in writing: Chase Privacy Operations, P.O. Box 659752,
  65. San Antonio, TX 78265-9752.
  66.  
  67. JPMorgan Chase Bank, N.A. Member FDIC
  68. (C) 2011 JPMorgan Chase & Co.
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