3. Great customer experience is when customers leave satisfied with their quality of service and felt comfortable in an environment where they know they can receive information on various products or where their queries can be answered to their satisfaction.

4. I would recommend my favorite drink for different situations (i.e. parties, casual drinking). I would then describe the positives to the drink, such as the taste, or the value for money.

5. I want to be a part of the excellent customer service that I have experienced at Dan Murphy's. With both my parents working as bartenders I have a passion for drinks and would like to learn and improve my knowledge on various types of drinks.

6. Customer assistants provide answers to customers' questions and address any problems and complaints they have. They provide information on various drinks, resolve issues for customers who are unhappy with their drinks, services received, or the amount they were billed.

8. Unavailable past 6pm on Mondays, Wednesdays and Thursdays. Available any time outside of said hours.