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- 1. Call up Yahoo 800-318-0612 Wait time is usually like 20 - 30 minutes if you get lucky 10 minutes.
- 2. Once they pick up tell them " Hello this is (insert SE name you want like Mark)
- from the Yahoo Technical Support i've recently got some trouble here looking up a customers account
- in ("AMD & Star" Yahoo's account lookup tools) so i would like to ask you if you can help me out here really quick?
- the zgent should say ok whats the email?
- 3. Then you give them the email and ask for pieces of info they can see every info btw SQ's and that
- if everything goes well, ask for the below:
- i need the customers name, address, phone number and the customers security question and answer to verify the customers idenity
- 4. Then when you got all the info you either got the SQA if you got lucky if not you should have like
- " Name, Address, Phone " you call back and ask them to add an alternate email on the yahoo then they should ask for info
- " Name etc " you give him that and they add it most likely.
- 5. Done
- Yahoo
- Live Chat: https://io.help.yahoo.com/contact/index?page=contact&locale=en_NZ&y=PROD_ACCT
- Systems: AMD, Star
- 18007302669
- 18003180612
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