resume

%IT VERSION


\documentclass[10pt,a4paper,sans]{moderncv}   % possible options include font size ('10pt', '11pt' and '12pt'), paper size ('a4paper', 'letterpaper', 'a5paper', 'legalpaper', 'executivepaper' and 'landscape') and font family ('sans' and 'roman')

% moderncv themes
\moderncvstyle{classic}                        % style options are 'casual' (default), 'classic', 'oldstyle' and 'banking'
\moderncvcolor{blue}                          % color options 'blue' (default), 'orange', 'green', 'red', 'purple', 'grey' and 'black'
%\renewcommand{\familydefault}{\sfdefault}    % to set the default font; use '\sfdefault' for the default sans serif font, '\rmdefault' for the default roman one, or any tex font name
\nopagenumbers{}                             % uncomment to suppress automatic page numbering for CVs longer than one page

% character encoding
%\usepackage[utf8]{inputenc}                  % if you are not using xelatex ou lualatex, replace by the encoding you are using
%\usepackage{CJKutf8}                         % if you need to use CJK to typeset your resume in Chinese, Japanese or Korean

% adjust the page margins
\usepackage[scale=0.75]{geometry}
\setlength{\hintscolumnwidth}{1.7cm}           % if you want to change the width of the column with the dates
%\setlength{\makecvtitlenamewidth}{10cm}      % for the 'classic' style, if you want to force the width allocated to your name and avoid line breaks. be careful though, the length is normally calculated to avoid any overlap with your personal info; use this at your own typographical risks...

% personal data
\firstname{Jasper}
\familyname{Squire}
%\title{DRAFT\ 07/10/17}               % optional, remove the line if not wanted
%\address{725/161 New South Head Road}{Edgecliff 2027}    % optional, remove the line if not wanted
\mobile{0457~295~612}                     % optional, remove the line if not wanted
% \phone{+2~(345)~678~901}                      % optional, remove the line if not wanted
% \fax{+3~(456)~789~012}                        % optional, remove the line if not wanted
\email{jasperhsquire@gmail.com}                          % optional, remove the line if not wanted
% \homepage{www.johndoe.com}                    % optional, remove the line if not wanted
% \extrainfo{additional information}            % optional, remove the line if not wanted
% \photo[64pt][0.4pt]{picture}                  % '64pt' is the height the picture must be resized to, 0.4pt is the thickness of the frame around it (put it to 0pt for no frame) and 'picture' is the name of the picture file; optional, remove the line if not wanted
% \quote{Some quote (optional)}                 % optional, remove the line if not wanted

% to show numerical labels in the bibliography (default is to show no labels); only useful if you make citations in your resume
%\makeatletter
%\renewcommand*{\bibliographyitemlabel}{\@biblabel{\arabic{enumiv}}}
%\makeatother

% bibliography with mutiple entries
%\usepackage{multibib}
%\newcites{book,misc}{{Books},{Others}}
%
%----------------------------------------------------------------------------------
% removes full stops from the end of cventry entries.
\usepackage{xpatch}
\xpatchcmd{\cventry}{.\strut}{\strut}{}{}
%
%----------------------------------------------------------------------------------
%            content
%----------------------------------------------------------------------------------
\begin{document}

%\begin{CJK*}{UTF8}{gbsn}                     % to typeset your resume in Chinese using CJK
%-----       resume       ---------------------------------------------------------
\makecvtitle
\section{SKILLS}

\cventry{}{Programming}{}{}{}{Professional and personal experience in the following languages and terminals:
\begin{itemize}
\item Batch scripting and command prompt terminal \hfill- \textbf{Advanced}
\item LaTeX \hfill- \textbf{Advanced}
\item Javascript \hfill- \textbf{Advanced}
\item PowerScript \hfill- \textbf{Intermediate}
\item Linux terminal \hfill- \textbf{Intermediate}
\item Python \hfill- \textbf{Intermediate}
\end{itemize}}

\cventry{}{Business and User Hardware}{}{}{}{Professional and personal experience in key areas:
\begin{itemize}
\item Building custom computers from individual parts; by planning, quoting, ordering and building to clients' needs
\item Repairing damaged hardware, and identifying when it is necessary to declare repairs or \\ replacements on warranty, or work within the clients' budget to resolve the issue.
\item Asset management based on a client's workload and budget, by identifying when a user's \\ computer is outdated and performing insufficiently; I then have a responsibility to recommend an upgrade to the computer's hardware, or a complete replacement depending on performance and previous issues
\item Building and dismantling client server racks with components including modems, switches, servers, and other business grade hardware
\item Identifying and patching relevant switch ports for clients using patch panels, switches, modems and servers.
\end{itemize}}

\cventry{}{Network Infrastructure}{}{}{}{Knowledge and experience in back-end network infrastructure management:
\begin{itemize}
\item Secure domain user management across \textit{Linux}, \textit{Azure AD} and \textit{Active Directory} environments
\item Secure folder security management in \textit{Dropbox} and client file servers
\item Phone network infrastructure setup and support
\item Client \textit{PPTP VPN} setup for remote access to the company's network
\item Database theory and design, including \textit{MySQL} querying
\end{itemize}}

\cventry{}{Strong interpersonal and communication skills}{}{}{}{Solving client issues utilising verbal and non-verbal communication, problem-solving and confident decision-making}


\section{EXPERIENCE}

\cventry{2017}{AlphaSys}{IT Support Consultant and System Administrator}{}{}{Duties included:
\begin{itemize}
\item Resolving support queries via phone and though a \textit{Zendesk} ticketing system across enterprise \\ software including: \textit{Dropbox}, \textit{Office 365}, \textit{Adobe Creative Cloud}, \textit{Azure AD}, and others
\item Remotely assisting and administrating clients' computers over \textit{Windows 10}, \textit{Windows 7}, \textit{Mac OS X} and \textit{Linux} operating system environments
\item Documenting key processes, user guides, standard operating procedures, and network diagram records
\item Completing migration projects for clients moving their users to \textit{Dropbox} and \textit{Office 365}
\item Identifing opportunities for innovation relating to ICT and network infrastructure
\item Translating business needs into functional system requirements
\item Setting up and configuring new computer systems
\item Printer setup and management; troubleshooting and resolving driver, hardware and user issues
\item IT procurement and change management responsibilities
\end{itemize}}

\section{EXPERIENCE (\textit{continued})}

\cventry{2016 -- 2017}{Rockwall Catering}{Communication and Customer Service Representative}{}{}{Working as part of a wider store team, duties including but not limited to:
\begin{itemize}
\item Operating the till and handling cash as well as operating a Commonwealth Bank 'Albert' machine
\item Responsible for keeping the bar clean and tidy, collecting and cleaning empty dishes and glasses, whilst serving customers from behind the bar and offering advice on drinks
\item Preparing the bar for service; restocking wines, spirits, beers and soft drinks; regularly changing beer kegs in a timely and efficient manner, and closing the bar at the end of a night, putting away stock and setting up breakfast equipment for the next day
\item Taking food orders from customers and directing them to a seat in the restaurant area, whilst serving teas, hot and cold espresso beverages, smoothies, and bakery items
\item Scheduling delivery times and making deliveries to our clients' offices and homes, whilst verifying the contents for delivery against the delivery docket
\end{itemize}}

\cventry{2014 -- 2015}{M Deli Cafe}{}{}{}{High level of experience in  a fast-paced hospitality environment, including front-of-house and back-of-house duties.}

\cventry{2012 -- 2014}{Spotless}{}{}{}{Three years experience in high-demand hospitality functions; working with customers at 1300 SMILES Stadium (football matches, concerts), and V8 Supercars Townsville (2012 - 2014)}


\section{Key Achievements}

\cventry{}{AlphaSys}{}{}{}{
\begin{itemize}
\item Migrated a client's user-base from outdated server hardware to cloud-based Dropbox file management
\item Travelled to a client's office to install our new OS X based remote-assist agent MSP Connect on their fleet of OS X computers
\item Scoped and planned a project to upgrade our company wide communication software Slack, to the free open-source application Discord
\end{itemize}}


\section{Extra Curricular and Interests}

\cventry{}{Super Smash Bros. Melee}{eSports competitor}{}{}{Participated in tournaments including: \textit{BAM 8}, \textit{BAM 9}, \textit{GONG 1}, \textit{GONG 2}, \textit{OHN 14}, \textit{OHN 15}, and a number of local and regional events.}

\cventry{}{Volunteer Foster Carer}{Kittie Kat Rescue}{}{}{
I have foster cared for two cats from a volunteer rescue shelter, as well as two kittens living on the street, in order to find them new homes.}

\cventry{}{Speed solving Rubik's Cubes}{Personal Best: 22.53 seconds}{}{}{}


\section{Education}

\cventry{2015 -- \textit{Deferred}}{The University of Sydney}{Bachelor of Science, majoring in Computer Science and Mathematics}{}{}{}

\cventry{2012 -- 2014}{Ignatius Park College}{Achieved an OP 07 (approximate ATAR equivalent of 90.00)}{}{}{}


\section{References}

\cventry{AlphaSys}{Justin Yoon}{CEO}{}{}{0404~027~334}
\cventry{AlphaSys}{Tiana Cooper}{Head of Managed Services}{}{}{0414~357~879}
\cventry{Canva}{Callan McNamara}{Tutor}{}{}{0452~530~192}

\renewcommand{\listitemsymbol}{-~}            % change the symbol for lists

% Publications from a BibTeX file without multibib
%  for numerical labels: \renewcommand{\bibliographyitemlabel}{\@biblabel{\arabic{enumiv}}}
%  to redefine the heading string ("Publications"): \renewcommand{\refname}{Articles}
\nocite{*}
\bibliographystyle{plain}
\bibliography{publications}                   % 'publications' is the name of a BibTeX file

% Publications from a BibTeX file using the multibib package
%\section{Publications}
%\nocitebook{book1,book2}
%\bibliographystylebook{plain}
%\bibliographybook{publications}              % 'publications' is the name of a BibTeX file
%\nocitemisc{misc1,misc2,misc3}
%\bibliographystylemisc{plain}
%\bibliographymisc{publications}              % 'publications' is the name of a BibTeX file

\end{document}
\clearpage
%-----       letter       ---------------------------------------------------------
% recipient data
\recipient{Company Recruitment team}{Company, Inc.\\123 somestreet\\some city}
\date{January 01, 1984}
\opening{Dear Sir or Madam,}
\closing{Yours faithfully,}
\enclosure[Attached]{curriculum vit\ae{}}     % use an optional argument to use a string other than "Enclosure", or redefine \enclname
\makelettertitle

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Albert Einstein discovered that $e=mc^2$ in 1905.

\[ e=\lim_{n \to \infty} \left(1+\frac{1}{n}\right)^n \]

\makeletterclosing

%\clearpage\end{CJK*}                         % if you are typesetting your resume in Chinese using CJK; the \clearpage is required for fancyhdr to work correctly with CJK, though it kills the page numbering by making \lastpage undefined


\end{document}
%% end of file `template.tex'.