Mark: Hi, my name is Mark. How may I help you?
sonofadentist@hotmail.com: Hi
sonofadentist@hotmail.com: is this a real person or a robot?
Mark: HI
Mark: Real person :)
sonofadentist@hotmail.com: Good
Mark: Please go ahead with your query
sonofadentist@hotmail.com: I bought Burnout Paradise a few days ago, and just installed it
sonofadentist@hotmail.com: when it asked me for a CD key, I put in the one that was on the back of the manual
sonofadentist@hotmail.com: and it says its invalid
Mark: Please let me know on which console you are playing game?
sonofadentist@hotmail.com: PC
Mark: Please provide me the following information so I can check your account:
Mark: Your full name:
Screen name/Persona:
Registration  code(20 digit alpha-numeric code):
Your Ea.com email account name:
Your email id listed on account:
Your date of birth:
Mark: May I know from where you have purchased the game?
sonofadentist@hotmail.com: Your full name: Casey Blankenship
Screen name/Persona: sonofadentist@hotmail.com
Registration  code(20 digit alpha-numeric code): 3YK3-GXL5-VUWV-KVUC-BRLD
Your Ea.com email account name: sonofadentist@hotmail.com
Your email id listed on account: sonofadentist@hotmail.com
Your date of birth: 02/19/1995
sonofadentist@hotmail.com: and I bought it from Target
Mark: Alright
Mark: Thanks for providing me the information, Please wait while I check your records.
Mark: Please let me know if you have all the proof of Purchase, like Purchase Receipt, Manual which having the code.
sonofadentist@hotmail.com: uh I might, let me check if I have the receipt
Mark: Alright
Mark: Please let me know if you have purchased the disk version or the downloadable version of the game?
Mark: Oh sorry for the wrong question
sonofadentist@hotmail.com: Oh, sorry, my mistake
sonofadentist@hotmail.com: I got another racing game at target, this one I got at a local game store
Mark: Alright
sonofadentist@hotmail.com: I have the receipt, do you want me to read it out?
Mark: No
Mark: Thanks for waiting so long, I really appreciate your time and patience in this matter.
Mark: I suggest you to use this code:

6RNNMVWGM73F4W9QJPEY
sonofadentist@hotmail.com: will that one work?
sonofadentist@hotmail.com: sorry, dumb question :P
Mark: Its fine
Mark: You can check, I will wait for your response :)
sonofadentist@hotmail.com: thanks, I'll go check it
Mark: Alrigh
Mark: Alright*
sonofadentist@hotmail.com: Yeah, that one works
sonofadentist@hotmail.com: thanks
Mark: Cheers !
Mark: Is there anything else I can assist you today?
Mark: Your welcome ^^
sonofadentist@hotmail.com: thanks for your patience, if there's a rating thing I'll give you max points :D
Mark:  Thanks
Mark: Thank you for giving me an opportunity to assist you regarding your issue. You will be receiving a Survey shortly in your email. I will appreciate if you can take out some time and mention if I was of any help to you. Have a great day!!
Mark: I am sure you have some time for it :)
Mark: If you don't have any further queries then you can click "Hang Up" button and end this chat session
Mark: Bye and take care ^^
You have disconnected.