Hello Mustafa,

It was my pleasure assisting you today.

I'm so sorry about the problem with your refund.

I've requested an additional refund of $63.00, to bring your refund total to $110.00. You'll receive a confirmation e-mail once the refund is issued. Once the refund is issued you'll see a credit on your billing statement within 3-5 business days.

Once processed, you'll also be able to see the refund here:

https://www.amazon.com/gp/css/summary/edit.html?orderID=114-6264981-7816266
  Plantronics Backbeat Sense Wireless Bluetooth Headphones with Mic - Black

We hope to see you again soon.

We'd appreciate your feedback. Please use the buttons below to vote about your experience today.

Best regards,
Sasheel V
Amazon.com