<?PHP
error_reporting(E_ALL);

# Please define the connection information here:
$url      = "";
$username = "";
$password = "";
$title    = "My Test Ticket via SOAP and PHP";
$from     = "me@example.com";


# Set up a new SOAP connection:
$client = new SoapClient(null, array('location'  =>
$url,
                                     'uri'       => "Core",
                                     'trace'     => 1,
                                     'login'     => $username,
                                     'password'  => $password,
                                     'style'     => SOAP_RPC,
                                     'use'       => SOAP_ENCODED));

# Create a new ticket. The function returns the Ticket ID.
$ticket_parent = $client->__soapCall("Dispatch", array($username, $password,
"TicketObject", "TicketCreate",
"Title",        "Nouvel arrivant : M.Dupont",
"Queue",        "SI",
"Lock",         "Unlock",
"PriorityID",   2,
"State",        "new",
"CustomerUser", $from,
"OwnerID",      1,
"UserID",       1,
));

$ticket_enfant1 = $client->__soapCall("Dispatch", array($username, $password,
"TicketObject", "TicketCreate",
"Title",        "Ouverture du compte de M.Dupont",
"Queue",        "SI::Droits et accès",
"Lock",         "Unlock",
"PriorityID",   2,
"State",        "new",
"CustomerUser", $from,
"OwnerID",      1,
"UserID",       1,
));

$ticket_enfant2 = $client->__soapCall("Dispatch", array($username, $password,
"TicketObject", "TicketCreate",
"Title",        "Création du compte blabla de M.Dupont",
"Queue",        "SI::Applications métier",
"Lock",         "Unlock",
"PriorityID",   2,
"State",        "new",
"CustomerUser", $from,
"OwnerID",      1,
"UserID",       1,
));



# A ticket is not usefull without at least one article. The function
# returns an Article ID.
$client->__soapCall("Dispatch",
array($username, $password,
"TicketObject",   "ArticleCreate",
"TicketID",       $ticket_parent,
"ArticleType",    "webrequest",
"SenderType",     "customer",
"HistoryType",    "WebRequestCustomer",
"HistoryComment", "created from PHP",
"From",           $from,
"Subject",        $title,
"ContentType",    "text/plain; charset=ISO-8859-1",
"Body",           "Demande de déménagement",
"UserID",         1,
"Loop",           0,
"AutoResponseType", 'auto reply',
"OrigHeader", array(
        'From' => $from,
        'To' => 'SI',
        'Subject' => $title,
        'Body' => "ICI LA DEMANDE"
    ),
));

# A ticket is not usefull without at least one article. The function
# returns an Article ID.
$client->__soapCall("Dispatch",
array($username, $password,
"TicketObject",   "ArticleCreate",
"TicketID",       $ticket_enfant1,
"ArticleType",    "webrequest",
"SenderType",     "customer",
"HistoryType",    "WebRequestCustomer",
"HistoryComment", "created from PHP",
"From",           $from,
"Subject",        $title,
"ContentType",    "text/plain; charset=ISO-8859-1",
"Body",           "Demande de déménagement",
"UserID",         1,
"Loop",           0,
"AutoResponseType", 'auto reply',
"OrigHeader", array(
        'From' => $from,
        'To' => 'SI',
        'Subject' => $title,
        'Body' => "ICI LA DEMANDE"
    ),
));

# A ticket is not usefull without at least one article. The function
# returns an Article ID.
$client->__soapCall("Dispatch",
array($username, $password,
"TicketObject",   "ArticleCreate",
"TicketID",       $ticket_enfant2,
"ArticleType",    "webrequest",
"SenderType",     "customer",
"HistoryType",    "WebRequestCustomer",
"HistoryComment", "created from PHP",
"From",           $from,
"Subject",        $title,
"ContentType",    "text/plain; charset=ISO-8859-1",
"Body",           "Demande de déménagement",
"UserID",         1,
"Loop",           0,
"AutoResponseType", 'auto reply',
"OrigHeader", array(
        'From' => $from,
        'To' => 'SI',
        'Subject' => $title,
        'Body' => "ICI LA DEMANDE"
    ),
));


$client->__soapCall("Dispatch",
      array($username, $password, "LinkObject", "LinkAdd",
         "SourceObject", "Ticket",
         "SourceKey", $ticket_parent,
         "TargetObject", "Ticket",
         "TargetKey" , $ticket_enfant1,
         "Type", "ParentChild",
         "Direction", "Target",
         "State" , "Valid",
         "UserID", 1
         ));

$client->__soapCall("Dispatch",
      array($username, $password, "LinkObject", "LinkAdd",
         "SourceObject", "Ticket",
         "SourceKey", $ticket_parent,
         "TargetObject", "Ticket",
         "TargetKey" , $ticket_enfant2,
         "Type", "ParentChild",
         "Direction", "Target",
         "State" , "Valid",
         "UserID", 1
         ));

# Print the info to the screen.
echo "You have just created ticket id $ticket_parent.\n";

?>