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- import pyautogui
- import time
- import keyboard
- import random
- responses = ["Reminder to create a ticket for any support you provide to users, either in person or remotely.","Please ensure you create a ticket for users you support face to face or from direct contacts.","Remember to make tickets for any support provided during the day.","Please check the unassigned tickets today and either assign them to yourself or someone else within the wider team best suited to resolve.","Take a look at the unassigned tickets in SNOW, grab the GB_EUT_L2 ones and distribute the tickets for other assignmemnt groups also.","Can we empty the unassigned tickets please? If we all check and allocate them out it will distribute the labour.","Please check your current active tickets and update them with the current progress to keep the team and user updated.","Update your tickets today please, take 5 mins to ensure the users know we are working on their incidents and requests.","Take a look at your active tickets and update them, even if they are on hold. Providing updates helps the users know we haven't forgotten about them.","Close any non-responsive incidents. Multiple attempts to contact a user via multiple methods with no response after 2 days = non-responsive.","Resolve tickets where you have provided a solution that you are confident will work and the user has not responded in 2 days.","If a user has not responded to a ticket after 2 days and multiple contact attempts, close the ticket as its likley the issue has resolved itself."]
- time.sleep(5)
- TE = random.randint(0, 2)
- TicketEverything = responses[(TE)]
- UT = random.randint(3, 5)
- UnassignedTickets = responses[(UT)]
- UPT = random.randint(6, 8)
- UpdateTickets = responses[(UPT)]
- NR = random.randint(9, 11)
- NonResponsive = responses[(NR)]
- pyautogui.typewrite(TicketEverything)
- pyautogui.hotkey('enter')
- time.sleep(10)
- pyautogui.typewrite(UnassignedTickets)
- pyautogui.hotkey('enter')
- time.sleep(10)
- pyautogui.typewrite(UpdateTickets)
- pyautogui.hotkey('enter')
- time.sleep(10)
- pyautogui.typewrite(NonResponsive)
- pyautogui.hotkey('enter')
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