Error: No game controller was found on USB ports.

Here is the log for the controller error:

global option -l with value `log.txt'
global option -c with value `Dualshock4.xml'
controller #1: option -p with value `COM3'
now reading arguments for controller #2
status flag is set
subpos flag is set
force_updates flag is set
GIMX 7.2 x86_64
Windows 10 (or later) x64
Kernel version: 10.0 (16299)
GIMX adapter detected, controller type is: DS4.
Error: No game controller was found on USB ports.