NQ CEO change thoughts

I would like to put my thoughts on the CEO change out there as I actually feel a lot of this aligns with what I have been saying would be good for the game for a long time.

Right now, DU was forced into an early public release for what many expect will be funding needs. And it did not work out. The short-term thinking and rushed implementation of features has only done one thing, cause more delays and waste dev time because a lot needs to be redone.

NQ, by means of JC, kept a brave face, and kept saying that all would be well, that there were no signs that they would not eb able to meet the end of 2021 target for a full release. The list of features to be done as well as the immense mountain of technical debt, bugs to be squashed, optimization and polish to be done simply make a release in the true sense of the word at best unlikely for the end of 2021.

Now, the vision of JC for the game is great but poses a lot of challenges that are extremely hard if not impossible to overcome. The idea of implementing several vastly different playstyles and preferences in one world by itself is tough, the technical challenges remain huge. JC the visionary could and did dream of his game and how it would all come together while JC the CEO of NQ needed to temper expectations and bring that vision down to a manageable and viable level. And that IMO is where things went wrong.

When I backed the game, shortly after Kickstart ended, I was certain that NQ would not be able to hit the December 2018 release as it was clearly unrealistic for a game this scale. When Alpha opening to backers was delayed by several months and we then found ourselves in pre-alpha and under NDA instead at the end of September 2017, it should have been clear it was never going to be possible to get a release done in about 12 months. Yet, it took NQ nearly a year to announce an updated roadmap which pushed release to the second half of 2020. That new release date was clearly still overly optimistic at best seeing the state of the game.

Then a new studio opened in Canada, we can only guess as to why but a combination of using a better tax environment for software development, more access to talent and yes, they speak French there. We do not know the ins and outs of how the management structure worked/works but it seems that much of the decisions were made in Paris still. When the first studio lead left the same year JC moved to Canada.

With some fanfare a new backing of investors was announced June 2019 even when looking at the normal timeline for Venture Capital investment this was a pretty standard Round A option that was taken after the initial seed. Crowd funding never played much of a role in all this with the eventual 2.5M or so being spent before it was received basically.

Around November 2019 and honestly verry little actual progress later, still under NDA a new roadmap was released pushing the release out for another year to end of 2021. That roadmap still read more as a list of features and still seemed verry optimistic to me as NQ still had to implement all main features outside of mining and building.

Then, 30th of April 2020, JC announced that the game would come out of NDA and go to public beta with subscriptions instead of the planned closed development up to release for backers only. That was the moment where some of us backers started to see signals that NQ was not doing great and needed to start generating revenue which was never the intention. Meanwhile NQ had been operating on a total budget of around 25Million since end of 2014 so it was only reasonable to assume they were running on debt which in itself is fine as long as you can pay interest and keep paying your bills.

In December the 0.23 patch dropped which caused a massive exodus of players with changes which were really not bad in themselves, but the implementation was terrible and very superficial. NQ, again by means of JC, blamed the need for the changes on the small groups and solo players who did not use the markets and did everything themselves so that needed to change. Add several badly handled exploit fallouts to the mix and the fragile player base shrunk at an alarming rate. To me, this was a massive signal that JC the visionary was not able to separate from JC the project manager.

JC also said on several occasions that he saw no reason to assume that it would not possible to meet the release date on the roadmap of end 2021, anyone understanding the amount of work left to do and especially the list of feature JC brought in as “coming in the next year” towards the end of 2021shoudl have been a clear sign of the many red flags regarding hitting a 20221 release.

Then, as the next major update came around it was underwhelming at best and NQ had to spin missing their milestone by announcing that 0.24 would arrive in “phases”.
And so, here we are start of April and we know that JC has resigned as CEO with anew CEO being appointed in the person of Nicolas Granatino who happens to also be the CEO of the main investor in NQ. And from here all we can do is speculate on what is next.

My hope is this:
Under new management the potential and promise of DU is acknowledge while at the same time the need for more time is established. A big factor in the assets of the game is the server tech which can be developed and licensed to third parties with potentially considerable revenue. For that reason, Novaquark will be receiving a fresh investment injection with a business savvy and financially qualified CEO at the helm.

To achieve this, the company will need to go through a restructure which will possibly mean the end of the Paris Office. I would really hope that NQ will have the balls to relabel the development to where it is, alpha, and postpone the scheduled release with a TBD new date.

Then spend time to fix what they have, work through the technical debt, stabilize the backend and improve their community facing communication to a point where we do not need details but do find NQ to actually listen and be responsive and not “be heard” and then hear nothing back. So many great suggestions and ideas have been lost because NQ has shown a chronic lack of engagement and interaction at even the most basic levels.

I have always said and till feel that DU has such massive potential and promise as well as will be able to appeal to many different play styles and ideas but NQ as it was, has never really shown the ability to make that happen. I hope that this change is not the end of the company but a new start in making that potential come alive and a reality.