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Mar 10th, 2019
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  1. linux@linux-MS-7821:~$ hp-doctor
  2.  
  3. HP Linux Imaging and Printing System (ver. 3.19.1)
  4. Self Diagnse Utility and Healing Utility ver. 1.0
  5.  
  6. Copyright (c) 2001-15 HP Development Company, LP
  7. This software comes with ABSOLUTELY NO WARRANTY.
  8. This is free software, and you are welcome to distribute it
  9. under certain conditions. See COPYING file for more details.
  10.  
  11.  
  12. HP Linux Imaging and Printing System (ver. 3.19.1)
  13. Self Diagnse Utility and Healing Utility ver. 1.0
  14.  
  15. Copyright (c) 2001-15 HP Development Company, LP
  16. This software comes with ABSOLUTELY NO WARRANTY.
  17. This is free software, and you are welcome to distribute it
  18. under certain conditions. See COPYING file for more details.
  19.  
  20.  
  21.  
  22. Checking for Deprecated items....
  23. No Deprecated items are found
  24.  
  25.  
  26. Checking for HPLIP updates....
  27.  
  28. HP Linux Imaging and Printing System (ver. 3.19.1)
  29. HPLIP upgrade latest version ver. 1.0
  30.  
  31. Copyright (c) 2001-15 HP Development Company, LP
  32. This software comes with ABSOLUTELY NO WARRANTY.
  33. This is free software, and you are welcome to distribute it
  34. under certain conditions. See COPYING file for more details.
  35.  
  36. Latest version of HPLIP is already installed.
  37.  
  38.  
  39. Checking for Dependencies....
  40.  
  41. ---------------
  42. | SYSTEM INFO |
  43. ---------------
  44.  
  45. Kernel: 4.15.0-46-generic #49-Ubuntu SMP Wed Feb 6 09:33:07 UTC 2019 GNU/Linux
  46. Host: linux-MS-7821
  47. Proc: 4.15.0-46-generic #49-Ubuntu SMP Wed Feb 6 09:33:07 UTC 2019 GNU/Linux
  48. Distribution: 12 18.04
  49. Bitness: 64 bit
  50.  
  51.  
  52. -----------------------
  53. | HPLIP CONFIGURATION |
  54. -----------------------
  55.  
  56. HPLIP-Version: HPLIP 3.19.1
  57. HPLIP-Home: /usr/share/hplip
  58. HPLIP-Installation: Auto installation is supported for ubuntu distro 18.04 version
  59.  
  60. Current contents of '/etc/hp/hplip.conf' file:
  61. # hplip.conf. Generated from hplip.conf.in by configure.
  62.  
  63. [hplip]
  64. version=3.19.1
  65.  
  66. [dirs]
  67. home=/usr/share/hplip
  68. run=/var/run
  69. ppd=/usr/share/ppd/HP
  70. ppdbase=/usr/share/ppd
  71. doc=/usr/share/doc/hplip-3.19.1
  72. html=/usr/share/doc/hplip-3.19.1
  73. icon=/usr/share/applications
  74. cupsbackend=/usr/lib/cups/backend
  75. cupsfilter=/usr/lib/cups/filter
  76. drv=/usr/share/cups/drv/hp
  77. bin=/usr/bin
  78. apparmor=/etc/apparmor.d
  79. # Following values are determined at configure time and cannot be changed.
  80. [configure]
  81. network-build=yes
  82. libusb01-build=no
  83. pp-build=no
  84. gui-build=yes
  85. scanner-build=yes
  86. fax-build=yes
  87. dbus-build=yes
  88. cups11-build=no
  89. doc-build=yes
  90. shadow-build=no
  91. hpijs-install=no
  92. foomatic-drv-install=no
  93. foomatic-ppd-install=no
  94. foomatic-rip-hplip-install=no
  95. hpcups-install=yes
  96. cups-drv-install=yes
  97. cups-ppd-install=no
  98. internal-tag=3.19.1
  99. restricted-build=no
  100. ui-toolkit=qt4
  101. qt3=no
  102. qt4=yes
  103. qt5=no
  104. policy-kit=no
  105. lite-build=no
  106. udev_sysfs_rules=no
  107. hpcups-only-build=no
  108. hpijs-only-build=no
  109. apparmor_build=no
  110. class-driver=no
  111.  
  112.  
  113. Current contents of '/var/lib/hp/hplip.state' file:
  114. Plugins are not installed. Could not access file: No such file or directory
  115.  
  116. Current contents of '~/.hplip/hplip.conf' file:
  117. [upgrade]
  118. latest_available_version = 3.17.10
  119. notify_upgrade = false
  120. last_upgraded_time = 1552253770
  121. pending_upgrade_time = 0
  122.  
  123. [settings]
  124. systray_visible = 0
  125. systray_messages = 0
  126.  
  127. [last_used]
  128. device_uri =
  129. printer_name =
  130. working_dir = /home/linux/Downloads/hplip-3.19.1-plugin.run
  131.  
  132. [commands]
  133. scan = /usr/bin/xsane -V %SANE_URI%
  134.  
  135. [refresh]
  136. rate = 30
  137. enable = false
  138. type = 1
  139.  
  140. [polling]
  141. enable = false
  142. interval = 5
  143. device_list =
  144.  
  145. [fax]
  146. voice_phone =
  147. email_address =
  148.  
  149. [installation]
  150. date_time = 10/03/19 23:04:57
  151. version = 3.19.1
  152.  
  153.  
  154. <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
  155.  
  156. --------------
  157. | COMPILEDEP |
  158. --------------
  159.  
  160. gcc gcc - GNU Project C and C++ Compiler REQUIRED - 7.3.0 OK -
  161. make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.1 OK -
  162. libtool libtool - Library building support services REQUIRED - 2.4.6 OK -
  163.  
  164. ------------------------
  165. | General Dependencies |
  166. ------------------------
  167.  
  168. libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.0 OK -
  169. python-xml Python XML libraries REQUIRED - 2.2.5 OK -
  170. libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.7.3 OK -
  171. sane-devel SANE - Scanning library development files REQUIRED - - OK -
  172. pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 1.1.7 OK -
  173. pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 REQUIRED 4.0 4.12.1 OK -
  174. libpthread libpthread - POSIX threads library REQUIRED - 2.27 OK -
  175. python-devel Python devel - Python development files REQUIRED 2.2 2.7.15 OK -
  176. cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 2.2.7 OK -
  177. python-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.6 OK -
  178. cups-ddk CUPS DDK - CUPS driver development kit OPTIONAL - - OK -
  179. reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.4.0 OK -
  180. pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 4.12.1 OK -
  181. libusb libusb - USB library REQUIRED - 1.0 OK -
  182. cups-image CUPS image - CUPS image development files REQUIRED - 2.2.7 OK -
  183. python2X Python 2.2 or greater - Python programming language REQUIRED 2.2 2.7.15 OK -
  184. python-notify Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
  185. libjpeg libjpeg - JPEG library REQUIRED - - OK -
  186. sane SANE - Scanning library REQUIRED - - OK -
  187.  
  188. ----------------------
  189. | Scan Configuration |
  190. ----------------------
  191.  
  192. scanext Scan-SANE-Extension REQUIRED - 3.19.1 OK -
  193. hpaio HPLIP-SANE-Backend REQUIRED - 3.19.1 OK 'hpaio found in /etc/sane.d/dll.conf'
  194.  
  195. -------------------------
  196. | External Dependencies |
  197. -------------------------
  198.  
  199. gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.26 OK -
  200. scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.27 OK -
  201. cups CUPS - Common Unix Printing System REQUIRED 1.1 2.2.7 OK 'CUPS Scheduler is running'
  202. network network -wget OPTIONAL - 1.19.4 OK -
  203. policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
  204. xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK -
  205. dbus DBus - Message bus system REQUIRED - 1.12.2 OK -
  206. avahi-utils avahi-utils OPTIONAL - 0.7 OK -
  207.  
  208. ---------------------
  209. | Python Extentions |
  210. ---------------------
  211.  
  212. hpmudext IO-Extension REQUIRED - 3.19.1 OK -
  213. cupsext CUPS-Extension REQUIRED - 3.19.1 OK -
  214.  
  215. ------------------------------
  216. | DISCOVERED SCANNER DEVICES |
  217. ------------------------------
  218.  
  219. device `hpaio:/usb/HP_LaserJet_Pro_MFP_M125a?serial=CNB6J5BL2C' is a Hewlett-Packard HP_LaserJet_Pro_MFP_M125a all-in-one
  220.  
  221.  
  222. --------------------------
  223. | DISCOVERED USB DEVICES |
  224. --------------------------
  225.  
  226. Device URI Model
  227. ---------------------------------------- -------------------------
  228. hp:/usb/HP_LaserJet_Pro_MFP_M125a?serial HP LaserJet Pro MFP M125a
  229. =CNB6J5BL2C
  230.  
  231. ---------------------------------
  232. | INSTALLED CUPS PRINTER QUEUES |
  233. ---------------------------------
  234.  
  235.  
  236. HP_LaserJet_Pro_MFP_M125a
  237. -------------------------
  238. Type: Printer
  239. Device URI: hp:/usb/HP_LaserJet_Pro_MFP_M125a?serial=CNB6J5BL2C
  240. PPD: /etc/cups/ppd/HP_LaserJet_Pro_MFP_M125a.ppd
  241. PPD Description: HP LaserJet Pro MFP m125a, hpcups 3.19.1
  242. Printer status: printer HP_LaserJet_Pro_MFP_M125a is idle. enabled since Sun 17 Feb 2019 13:08:11 CET
  243. Communication status: Good
  244.  
  245.  
  246. --------------
  247. | PERMISSION |
  248. --------------
  249.  
  250. USB HP_LaserJet_Pro_MFP_M125a Required - - OK Node:'/dev/bus/usb/003/004' Perm:' root lp rw- rw- rw- rw- r--'
  251.  
  252.  
  253. Checking for Configured Queues....
  254.  
  255. Queue(s) configured correctly using HPLIP.
  256.  
  257.  
  258. Checking for HP Properitery Plugin's....
  259. No plug-in printers are configured.
  260.  
  261. Diagnose completed...
  262.  
  263.  
  264.  
  265. More information on Troubleshooting,How-To's and Support is available on http://hplipopensource.com/hplip-web/index.html
  266. linux@linux-MS-7821:~$
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