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Jun 23rd, 2018
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  1. I am requesting compensation for this travel experience. The original flight out of Richmond, VA was scheduled to leave at 2PM, we did not take off until after 6PM. The gate agent advised us that this was due to maintenance issues. This caused me to miss my connecting flight in Newark to get to Minneapolis arriving around 7:30 (local time).
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  3. At this point, I am sitting in the Newark airport waiting for the next flight which is also delayed due to "Late Crew"
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  5. At this time, we are expected to arrive at my destination around 12:15AM (local time) which now causes me to not be able to get a shuttle to my hotel, as they stop the shuttle at 12AM. Additionally, I have no guarantee I will arrive at that time, as the delay seems to just change and keep going up.
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  7. I originally went to the customer service window in the airport, and was offered a $10 food voucher which is insulting, as you can't buy a pack of gum in the airport for less than $10.I also reached out to the social media team and was offered a $25 voucher to use on a future flight, which won't even cover the cost of the cab I am going to have to take to get to my hotel now. Also, with the way things are going right now, a $25 voucher is not going to convince me to fly United ever again.
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  9. Please advise me what compensation I will be offered for this massive disruption in my travel plans, which is wholly the fault of your airline's inability to get planes off the ground in a timely manner.
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