Knowledgebase - Home

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[av_heading heading='Customer Support<br/> <strong>& Knowledge Base</strong>' tag='h1' link_apply='' link='manually,http://' link_target='' style='blockquote modern-quote' size='42' subheading_active='' subheading_size='14' margin='' padding='0' color='custom-color-heading' custom_font='#ffffff' custom_class='' admin_preview_bg='' av-desktop-hide='' av-medium-hide='' av-small-hide='' av-mini-hide='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' av_uid='av-qrfx'][/av_heading]

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Welcome to our Help Desk!
Explore the knowledge base or submit a request in our forums.
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[av_heading heading='Guides' tag='h3' link_apply='' link='' link_target='' style='blockquote modern-quote modern-centered' size='27' subheading_active='' subheading_size='15' margin='' padding='5' color='custom-color-heading' custom_font='#4d6877' custom_class='' admin_preview_bg='' av-desktop-hide='' av-medium-hide='' av-small-hide='' av-mini-hide='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' av_uid='av-2b9csz'][/av_heading]

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<p style="text-align: center;">Tutorials for using the theme,
building content and
everything else!</p>
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[av_heading heading='FAQ' tag='h3' link_apply='' link='' link_target='' style='blockquote modern-quote modern-centered' size='27' subheading_active='' subheading_size='15' margin='' padding='10' color='custom-color-heading' custom_font='#4d6877' custom_class='' admin_preview_bg='' av-desktop-hide='' av-medium-hide='' av-small-hide='' av-mini-hide='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' av_uid='av-232037'][/av_heading]

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<p style="text-align: center;">Frequently Asked Questions
and beginners hurdles</p>
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[av_heading heading='Community' tag='h3' link_apply='' link='' link_target='' style='blockquote modern-quote modern-centered' size='27' subheading_active='' subheading_size='15' margin='' padding='10' color='custom-color-heading' custom_font='#4d6877' custom_class='' admin_preview_bg='' av-desktop-hide='' av-medium-hide='' av-small-hide='' av-mini-hide='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' av_uid='av-1y3ixn'][/av_heading]

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<p style="text-align: center;">Our every growing community
where you will meet
other awesome users</p>
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[av_heading heading='Getting Started' tag='h3' link_apply='' link='' link_target='' style='blockquote modern-quote modern-centered' size='27' subheading_active='' subheading_size='15' margin='' padding='10' color='custom-color-heading' custom_font='#4d6877' custom_class='' admin_preview_bg='' av-desktop-hide='' av-medium-hide='' av-small-hide='' av-mini-hide='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' av_uid='av-1od3yr'][/av_heading]

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<p style="text-align: center;">If you are new to Enfold,
start here with
easy to follow tutorials</p>
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[av_heading heading='Submit a Request' tag='h3' link_apply='' link='' link_target='' style='blockquote modern-quote modern-centered' size='27' subheading_active='' subheading_size='15' margin='' padding='10' color='custom-color-heading' custom_font='#ffffff' custom_class='' admin_preview_bg='' av-desktop-hide='' av-medium-hide='' av-small-hide='' av-mini-hide='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' av_uid='av-1jpjk3'][/av_heading]

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<p style="text-align: center;">For any other questions
and specific issues.</p>
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<p style="text-align: center;">The official Child Theme
for Enfold, Plugins and
useful Code Snippets</p>
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[av_heading heading='Knowledge Base<br/>Categories' tag='h1' link_apply='' link='' link_target='' style='blockquote modern-quote modern-centered' size='42' subheading_active='' subheading_size='15' margin='' padding='10' color='' custom_font='' custom_class='' admin_preview_bg='' av-desktop-hide='' av-medium-hide='' av-small-hide='' av-mini-hide='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' av_uid='av-4d2sz'][/av_heading]

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<p style="text-align: center;">A short cut to popular categories in the Knowledge Base</p>
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Frequently asked questions
from our community
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[av_toggle title='How to install the theme' tags='' av_uid='av-2263n7']
You may already know, Enfold is one of the most popular, most loved and highly rated theme. It’s packed with user-friendly features, beautiful designs and it is deeply integrated with commonly used third party services like WooCommerce, WPML, MailChimp, Events Calendar and other popular plugins.

Enfold comes with a wide range of ready to use demos and help you easily setup a shop, business site, personal blog, portfolio, agency, travel website and a lot more. Assuming you have already installed WordPress let’s take a look at installing enfold, importing demos and keeping it secure and up to date.

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[av_toggle title='Using the demos' tags='' av_uid='av-1pfeiz']
Enfold comes packed with beautiful demo sites which can be installed and easily customized to match your branding or make it your own unique site. Click here to view all of Enfold demos.
Importing a demo site and adding/replacing the content is a great way to get started. To import the demo with a single click simply go to Enfold > Import Demo and import the demo that suits your business.

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[av_toggle title='Theme Registration' tags='' av_uid='av-1fahyb']
After theme activation registering your theme is a significant step to ensure you will receive important theme updates that include new features and keep your website secure.

To register your theme go to Enfold > Theme Update and enter your ThemeForest username and a valid API key. Envato has put together a step by step guide to help you generate the API key please check the API key section.

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[av_toggle title='Keeping the theme up to date' tags='' av_uid='av-14ypoz']
From time to time we release new updates which enhance your theme with new features and security updates.
<ul>
    <li>Login to WordPress and click on Dashboard > Update</li>
    <li>Click on the Check button in the update page.</li>
</ul>
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[av_toggle title='Hot to use the Advanced Layout Builder' tags='' av_uid='av-tmbj7']
Advanced Layout Editor is a robust page builder with a simple drag and drop interface, it lets you create different page layouts in no time. Advanced Layout Builder (ALB) comprises of web elements like newsletters, tabs, background images/videos, sliders, forms, maps, media elements, social icons, grid layouts, columns and a lot more.

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[av_toggle title='How to fix the Missing Stylesheet Error' tags='' av_uid='av-g4pa3']
A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly.

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[av_heading heading='Latest Articles' tag='h1' link_apply='' link='' link_target='' style='blockquote modern-quote modern-centered' size='42' subheading_active='' subheading_size='15' margin='' padding='10' color='' custom_font='' custom_class='' admin_preview_bg='' av-desktop-hide='' av-medium-hide='' av-small-hide='' av-mini-hide='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' av_uid='av-150l4b'][/av_heading]

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<p style="text-align: center;">The latest and greatest articles from our Knowledge Base</p>
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HOURS OF PROGRAMMING
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HAPPY CUSTOMERS
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OPTIONS
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AWARDS
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<p style="text-align: center;">Popular articles sorted by category</p>
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