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- FACT, FABLES AND TIPS ON TWITTER SUSPENSIONS
- ============================================
- I noticed a lot of irregular, almost random, suspensions of twitter accounts.
- Aldo some are suspended for obvious reasons, other suspensions look like a randomizer act.
- After my account was suspended a couple of weeks ago, I started to investigate this issue.
- I noticed my account was suspended and received an email from Twitter stating:
- "Your account was suspended because it was found to be violating the Twitter Rules
- (https://twitter.com/rules), specifically our rule against posting violent threats."
- So, it seemed like I was 'Posting violent threats' (yeah, right).
- Okay, back to the subject..
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- REASONS WHY TWITTER WILL SUSPEND YOUR ACCOUNT
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- - Massive Follows and Unfollows in short period of time
- - Spamming Users (@mention those that did not @mention you)
- - Use of automated (follow back) services
- - Tweeting links to malware, phishing or other harmful websites
- - Misusing trends and popular hashtags (Hijack-tweeting)
- - Twitter thinks your account has been hacked or compromised
- These are the commonest reasons why accounts tend to get suspended.
- There are, of course, other more uncommon and vaguer reasons why an account may get suspended.
- One of the most irritating ones is being reported by a number of users.
- Yes, if a group of people reports you (even falsely), you can be suspended.
- BUT, lots of people reporting you for spam where there is NO communication between you and them,
- will NOT get your account suspended in the absence of other factors, particularly if your account
- is well-established and hasn’t been suspended before.
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- WHAT TO DO WHEN YOUR ACCOUNT IS SUSPENDED?
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- - Stay Cool and Calm (Let's forget about this, okay?) :P
- - Submit a ticket (https://support.twitter.com/forms/restore)
- - Create another account if needed (Or use the backup one you already created) :)
- - Wait for 24 hours (Replies can take up to 24 hour)
- - Reply to twitters email (Your response will help, somehow)
- - Tweet @Ginger (Ask her if you violated the TOS)
- - After a couple of days, if @Ginger didn’t reply then tweet @Delbius
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- BUT, BEWARE
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- Twitter has one of the worst forms of customer service I have ever witnessed from an online service.
- You will NOT receive an explanation, a screenshot, a piece of evidence whatsoever.
- I have witnessed cases were users replied to THREE re-tweets in one hour and got suspended for
- "multiple unsolicited @replies or mentions."
- I sincerely hope this will help someone, even do it stays a bizarre situation..
- Greetz,
- @Anonorpheus
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