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  1. Conversation started on Sunday, August 9 2015, 17:57
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  4. [17:56] Visitor navigated to http://slaydeventures.us/
  5. [17:56] Visitor navigated to http://slaydeventures.us/pricing/budget-dedicated/
  6. [17:57] Montgomery : hey
  7. [17:57] Rob the Robot! (System Message) : Hey there, I'm Rob! While your waiting click the (change name) button above your chat request and enter your name to help our representatives better address you! :D
  8. [17:58] Rob the Robot! (System Message) : Hey there, I'm Rob! Our support representatives are busy helping client's just like you. We will be with you momentarily!
  9. [17:58] Caleb Banks has joined the conversation.
  10. [17:59] Caleb Banks : Hi, can I help?
  11. [17:59] Montgomery : Hey
  12. [17:59] Visitor navigated to http://slaydeventures.us/pricing/dedicated-minecraft/
  13. [17:59] Caleb Banks : Hi. Is there something I can help with?
  14. [18:00] Visitor navigated to http://slaydeventures.us/pricing/vps/
  15. [18:01] Caleb Banks : We lease servers from several companies and datacenters.
  16. [18:03] Montgomery : can yuo give me the locations? My business is very premium and I need to know the features of the establishment
  17. [18:04] Caleb Banks : We can answer any feature set questions you may have. We have locations in Saint Louis and Atlanta.
  18. [18:06] Montgomery : Okay can you give me the exact data centres, you see my clientèle needs very reliable systems put into place to ensure security.
  19. [18:06] Caleb Banks : I don't know the exact ones. The CEO does. Again, we can answer any questions about security and features you may have.
  20. [18:08] Montgomery : Okay, lets begin with security. What features are in place to ensure data is secure & safe.
  21. [18:09] Montgomery : Hello, sir/
  22. [18:09] Montgomery : ?
  23. [18:09] Caleb Banks : We have 10GBPs of DDoS Protection.
  24. [18:10] Montgomery : okay, that does not protect data, I use my own DDoS protection servers
  25. [18:10] Caleb Banks : Okay, I think you would be best served contacting our CEO. his skype is sv.josh
  26. [18:10] Visitor navigated to http://slaydeventures.us/pricing/premium-dedicated/
  27. [18:11] Montgomery : Do you use RAID?
  28. [18:11] Caleb Banks : We have the option of it with every server. You can choose to have the configuration or not.
  29. [18:12] Montgomery : For security reasons I cannot use Skype for business. Does your employer have a business Email
  30. [18:12] Montgomery : okay
  31. [18:12] Caleb Banks : Yes, josh@slaydeventures.us
  32. [18:12] Montgomery : many thanks
  33. [18:12] Caleb Banks : Of course.
  34. [18:13] Montgomery : I need a cluster of 7 128GB RAM servers. Can you give me a quote
  35. [18:14] Caleb Banks : Yes one
  36. [18:14] Montgomery : moment?
  37. [18:14] Caleb Banks : Yes
  38. [18:14] Montgomery : Sure
  39. [18:14] Caleb Banks : Budget?
  40. [18:15] Montgomery : I don't have one. Premium.
  41. [18:15] Caleb Banks : Okay one moment
  42. [18:15] Montgomery : Sure
  43. [18:17] Caleb Banks : Preference on DDoS protection?
  44. [18:17] Caleb Banks : Oh okay.
  45. [18:17] Montgomery : I use my own. I prefer DDos deflect
  46. [18:18] Caleb Banks : Sorry, running this by a supervisor one moment
  47. [18:18] Montgomery : Sure
  48. [18:20] Caleb Banks : looking like $5550.00
  49. [18:22] Caleb Banks : Hello?
  50. [18:23] Montgomery : Hey, I am considering the price. I have had other offers. Please wait.
  51. [18:23] Caleb Banks : Okay. Of course.
  52. [18:25] Montgomery : Can you please provide an uptime/downtime chart?
  53. [18:25] Caleb Banks : We have a 99.9 percent uptime. We have only had 11 minutes of downtime this month.
  54. [18:26] Montgomery : During which days did that downtime occur?
  55. [18:26] Montgomery : I'm only asking because I have peak days
  56. [18:27] Caleb Banks : That was at the first of the month. The downtime was scheduled to our US Dedicated Range for maintenance. Being that you would be a custom quote. You would not factor into this downtime.
  57. [18:27] Caleb Banks : Maintenance would take place at your request.
  58. [18:28] Montgomery : okay. Some of my reps like to visit the data centre to do some upgrades every so often. Would you allow that?
  59. [18:28] Caleb Banks : I know we have allowed such things before with previous clients. The ultimate decision would be made by the CEO, but I'm sure his answer would be yes.
  60. [18:29] Montgomery : okay
  61. [18:29] Visitor navigated to http://slaydeventures.us/pricing/vps/
  62. [18:29] Visitor navigated to http://slaydeventures.us/pricing/premium-dedicated/
  63. [18:30] Montgomery : In the event there was a fault with the server. What is your response time?
  64. [18:30] Caleb Banks : The datacenter usually notifies our technicians immediately. The repair time would depend on the issue.
  65. [18:31] Montgomery : Do you have a set of components on stand by?
  66. [18:32] Montgomery : If you don't I would provide them, I really don't want any downtime
  67. [18:32] Visitor 'liked' this conversation
  68. [18:32] Caleb Banks : We have some on standby, yes. But, if you would like to provide your own to avoid the pricing of adding the component to the server you are welcome to.
  69. [18:32] Montgomery : okay.
  70. [18:33] Montgomery : Do you have many satisfied customers?
  71. [18:34] Caleb Banks : Yes, we do. We would love to make you one of them.
  72. [18:34] Montgomery : haha flattery doesn't get you anywhere unless you have large breats
  73. [18:34] Montgomery : breasts*
  74. [18:35] Montgomery : I'm just joking don't worry
  75. [18:35] Caleb Banks : Haha, sorry about that. But anything we can do to ale your experience better we are happy to do.
  76. [18:35] Montgomery : Well thats good
  77. [18:35] Montgomery : When are the servers available to purchase.
  78. [18:36] Caleb Banks : We can initiate your quote now and you can make the payment now. I can get a setup time if you like.
  79. [18:37] Caleb Banks : Under 12 hours, same day.
  80. [18:38] Montgomery : hum... okay.
  81. [18:38] Montgomery : that is rather tempting
  82. [18:39] Montgomery : Have you ever flown with Thai Airways?
  83. [18:39] Caleb Banks : No, I can't say that I have.
  84. [18:40] Montgomery : Oh, I would love to get a you a flight. Maybe you could have a vacation there sometime
  85. [18:40] Montgomery : I'm one of the directors
  86. [18:41] Caleb Banks : That's great. We'd be happy to provide servers to your company. Our CEO would love to talk to you.
  87. [18:41] Montgomery : I'm based in our London headquarters
  88. [18:41] Montgomery : oh great
  89. [18:42] Caleb Banks : Are you interested in moving forward on a quote with us?
  90. [18:43] Montgomery : yes, please send me an invoice.
  91. [18:43] Caleb Banks : Do you have an email that you would like to be contacted at?
  92. [18:44] Caleb Banks : Hello?
  93. [18:45] Montgomery : Montgomery@thaiairlines.com
  94. [18:45] Caleb Banks : Do you have a phone number that one of our executives can contact you at?
  95. [18:46] Montgomery : humm sure.. (66-2) 288-7000
  96. [18:46] Caleb Banks : Is this a United States phone number?
  97. [18:46] Montgomery : no
  98. [18:49] Josh Mullins has joined the conversation.
  99. [18:49] Josh Mullins : Hello there, I am the Chief Executive Officer at Slayde Ventures. I understand you are interested in making a rather big order today?
  100. [18:49] Montgomery : I'm terribly sorry but can you send the invoice to my personal finances email?Montgomery@skyline.social
  101. [18:49] Josh Mullins : Yes, we can.
  102. [18:50] Montgomery : Well this isn't very large, our airline handles many people each day travelling all around the world
  103. [18:50] Montgomery : many thankd
  104. [18:50] Montgomery : thanks*
  105. [18:51] Josh Mullins : Of course. I can get this processed for you immediately. If you don't mind my asking, when do you plan on paying the invoice?
  106. [18:51] Montgomery : Well it takes about 5 days to go through our office
  107. [18:52] Montgomery : Once paid it will be billed annually
  108. [18:52] Montgomery : I will also need to get you to sign a privacy agreement
  109. [18:53] Josh Mullins : That's understandable. I would have no problem doing so. Would you be purchasing the server at full annual cost, would you like the invoice setup on an annual basis.
  110. [18:53] Montgomery : yes please
  111. [18:54] Josh Mullins : I can get that done for you immediately, If you wouldn't mind providing me your full phone number with country code so I can get in contact with you, that would be outstanding.
  112. [18:54] Montgomery : 1 moment please...
  113. [18:54] Josh Mullins : No problem.
  114. [18:58] Montgomery : OKay, I can give you this number (66-2) 288-7000
  115. [18:58] Montgomery : this is the only number that will get you through to my assitant
  116. [18:58] Montgomery : assistant*
  117. [18:58] Josh Mullins : Okay, not a problem. I will get that invoice setup and sent over to your email.
  118. [18:59] Montgomery : Thanking you
  119. [18:59] Josh Mullins : Of course, if you need anything, don't hesitate to call me:
  120. josh@slaydeventures.us
  121. 706-567-6009
  122. [19:00] Montgomery : ok I will, thanks
  123. [19:00] Josh Mullins : Of course. I look forward to doing business with you. Thanks again.
  124. [19:00] Josh Mullins has left the conversation.
  125. [19:00] Visitor minimized the chat window
  126. [19:00] Visitor maximized the chat window
  127. [19:00] Caleb Banks has left the conversation.
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