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  1.  
  2. Microsoft (R) Windows Debugger Version 10.0.17763.1 AMD64
  3. Copyright (c) Microsoft Corporation. All rights reserved.
  4.  
  5.  
  6. Loading Dump File [C:\Users\DyS\Desktop\102218-10828-01.dmp]
  7. Mini Kernel Dump File: Only registers and stack trace are available
  8.  
  9. Symbol search path is: srv*
  10. Executable search path is:
  11. Windows 10 Kernel Version 17134 MP (8 procs) Free x64
  12. Product: WinNt, suite: TerminalServer SingleUserTS Personal
  13. Built by: 17134.1.amd64fre.rs4_release.180410-1804
  14. Machine Name:
  15. Kernel base = 0xfffff802`7880a000 PsLoadedModuleList = 0xfffff802`78bb8290
  16. Debug session time: Mon Oct 22 19:25:31.493 2018 (UTC - 4:00)
  17. System Uptime: 9 days 18:06:10.375
  18. Loading Kernel Symbols
  19. ...............................................................
  20. ................................................................
  21. ................................................................
  22. ..........
  23. Loading User Symbols
  24. Loading unloaded module list
  25. ..................................................
  26. *******************************************************************************
  27. * *
  28. * Bugcheck Analysis *
  29. * *
  30. *******************************************************************************
  31.  
  32. Use !analyze -v to get detailed debugging information.
  33.  
  34. BugCheck 133, {0, 501, 500, fffff80278c57378}
  35.  
  36. *** WARNING: Unable to verify timestamp for RzDev_0067.sys
  37. *** ERROR: Module load completed but symbols could not be loaded for RzDev_0067.sys
  38. *************************************************************************
  39. *** ***
  40. *** ***
  41. *** Either you specified an unqualified symbol, or your debugger ***
  42. *** doesn't have full symbol information. Unqualified symbol ***
  43. *** resolution is turned off by default. Please either specify a ***
  44. *** fully qualified symbol module!symbolname, or enable resolution ***
  45. *** of unqualified symbols by typing ".symopt- 100". Note that ***
  46. *** enabling unqualified symbol resolution with network symbol ***
  47. *** server shares in the symbol path may cause the debugger to ***
  48. *** appear to hang for long periods of time when an incorrect ***
  49. *** symbol name is typed or the network symbol server is down. ***
  50. *** ***
  51. *** For some commands to work properly, your symbol path ***
  52. *** must point to .pdb files that have full type information. ***
  53. *** ***
  54. *** Certain .pdb files (such as the public OS symbols) do not ***
  55. *** contain the required information. Contact the group that ***
  56. *** provided you with these symbols if you need this command to ***
  57. *** work. ***
  58. *** ***
  59. *** Type referenced: TickPeriods ***
  60. *** ***
  61. *************************************************************************
  62. Probably caused by : mouclass.sys ( mouclass!MouseClassServiceCallback+69 )
  63.  
  64. Followup: MachineOwner
  65. ---------
  66.  
  67. 1: kd> !analyze -v
  68. *******************************************************************************
  69. * *
  70. * Bugcheck Analysis *
  71. * *
  72. *******************************************************************************
  73.  
  74. DPC_WATCHDOG_VIOLATION (133)
  75. The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
  76. or above.
  77. Arguments:
  78. Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
  79. component can usually be identified with a stack trace.
  80. Arg2: 0000000000000501, The DPC time count (in ticks).
  81. Arg3: 0000000000000500, The DPC time allotment (in ticks).
  82. Arg4: fffff80278c57378, cast to nt!DPC_WATCHDOG_GLOBAL_TRIAGE_BLOCK, which contains
  83. additional information regarding this single DPC timeout
  84.  
  85. Debugging Details:
  86. ------------------
  87.  
  88. *************************************************************************
  89. *** ***
  90. *** ***
  91. *** Either you specified an unqualified symbol, or your debugger ***
  92. *** doesn't have full symbol information. Unqualified symbol ***
  93. *** resolution is turned off by default. Please either specify a ***
  94. *** fully qualified symbol module!symbolname, or enable resolution ***
  95. *** of unqualified symbols by typing ".symopt- 100". Note that ***
  96. *** enabling unqualified symbol resolution with network symbol ***
  97. *** server shares in the symbol path may cause the debugger to ***
  98. *** appear to hang for long periods of time when an incorrect ***
  99. *** symbol name is typed or the network symbol server is down. ***
  100. *** ***
  101. *** For some commands to work properly, your symbol path ***
  102. *** must point to .pdb files that have full type information. ***
  103. *** ***
  104. *** Certain .pdb files (such as the public OS symbols) do not ***
  105. *** contain the required information. Contact the group that ***
  106. *** provided you with these symbols if you need this command to ***
  107. *** work. ***
  108. *** ***
  109. *** Type referenced: TickPeriods ***
  110. *** ***
  111. *************************************************************************
  112.  
  113. KEY_VALUES_STRING: 1
  114.  
  115.  
  116. STACKHASH_ANALYSIS: 1
  117.  
  118. TIMELINE_ANALYSIS: 1
  119.  
  120.  
  121. DUMP_CLASS: 1
  122.  
  123. DUMP_QUALIFIER: 400
  124.  
  125. BUILD_VERSION_STRING: 17134.1.amd64fre.rs4_release.180410-1804
  126.  
  127. SYSTEM_MANUFACTURER: Micro-Star International Co., Ltd.
  128.  
  129. SYSTEM_PRODUCT_NAME: GE72VR 6RF
  130.  
  131. SYSTEM_SKU: 179B.1
  132.  
  133. SYSTEM_VERSION: REV:1.0
  134.  
  135. BIOS_VENDOR: American Megatrends Inc.
  136.  
  137. BIOS_VERSION: E179BIMS.103
  138.  
  139. BIOS_DATE: 07/19/2016
  140.  
  141. BASEBOARD_MANUFACTURER: Micro-Star International Co., Ltd.
  142.  
  143. BASEBOARD_PRODUCT: MS-179B
  144.  
  145. BASEBOARD_VERSION: REV:1.0
  146.  
  147. DUMP_TYPE: 2
  148.  
  149. BUGCHECK_P1: 0
  150.  
  151. BUGCHECK_P2: 501
  152.  
  153. BUGCHECK_P3: 500
  154.  
  155. BUGCHECK_P4: fffff80278c57378
  156.  
  157. DPC_TIMEOUT_TYPE: SINGLE_DPC_TIMEOUT_EXCEEDED
  158.  
  159. CPU_COUNT: 8
  160.  
  161. CPU_MHZ: a20
  162.  
  163. CPU_VENDOR: GenuineIntel
  164.  
  165. CPU_FAMILY: 6
  166.  
  167. CPU_MODEL: 5e
  168.  
  169. CPU_STEPPING: 3
  170.  
  171. CPU_MICROCODE: 6,5e,3,0 (F,M,S,R) SIG: C2'00000000 (cache) C2'00000000 (init)
  172.  
  173. BLACKBOXBSD: 1 (!blackboxbsd)
  174.  
  175.  
  176. BLACKBOXPNP: 1 (!blackboxpnp)
  177.  
  178.  
  179. CUSTOMER_CRASH_COUNT: 1
  180.  
  181. DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
  182.  
  183. BUGCHECK_STR: 0x133
  184.  
  185. PROCESS_NAME: Razer Synapse Service.exe
  186.  
  187. CURRENT_IRQL: d
  188.  
  189. ANALYSIS_SESSION_HOST: DYS-PC
  190.  
  191. ANALYSIS_SESSION_TIME: 10-23-2018 00:02:59.0233
  192.  
  193. ANALYSIS_VERSION: 10.0.17763.1 amd64fre
  194.  
  195. LAST_CONTROL_TRANSFER: from fffff80278a05405 to fffff802789b3490
  196.  
  197. STACK_TEXT:
  198. ffffa801`5f13fbc8 fffff802`78a05405 : 00000000`00000133 00000000`00000000 00000000`00000501 00000000`00000500 : nt!KeBugCheckEx
  199. ffffa801`5f13fbd0 fffff802`788ea37a : 000457c1`326e7b9a ffffa801`5f0e5180 00000000`00000282 00000000`00000000 : nt!KeAccumulateTicks+0x118745
  200. ffffa801`5f13fc30 fffff802`7916051b : 000457c1`326dca5a fffff802`78936d75 00000000`00000000 ffffe280`94d18200 : nt!KeClockInterruptNotify+0x9da
  201. ffffa801`5f13ff40 fffff802`78936d75 : ffffe280`94d18200 ffffa801`5f559500 00000000`00000000 ffffe281`06ee7360 : hal!HalpTimerClockIpiRoutine+0x1b
  202. ffffa801`5f13ff70 fffff802`789b4d4a : ffff8a08`a8a36630 ffffe280`94d18200 00000000`00000000 ffffe281`06ee7360 : nt!KiCallInterruptServiceRoutine+0xa5
  203. ffffa801`5f13ffb0 fffff802`789b5237 : ffffe280`e49ff598 00000000`00000001 ffffe280`e49ff598 fffff80e`00000000 : nt!KiInterruptSubDispatchNoLockNoEtw+0xea
  204. ffff8a08`a8a365b0 fffff802`7892eefc : 00000000`00000000 ffffe280`a47f7668 00000000`00220003 fffff80e`f0ac17a6 : nt!KiInterruptDispatchNoLockNoEtw+0x37
  205. ffff8a08`a8a36740 fffff802`789265fb : ffffe281`06ee7540 ffff8a08`a8a368e0 00000000`0000000f ffffe280`a47f7668 : nt!KxWaitForSpinLockAndAcquire+0x2c
  206. ffff8a08`a8a36770 fffff80e`f2b73809 : ffffe280`a47f7668 ffffe280`e49ff478 fffff80e`f0ad4250 fffff80e`f0ac165a : nt!KeAcquireSpinLockAtDpcLevel+0x4b
  207. ffff8a08`a8a367a0 fffff802`93ff1c5e : ffffe281`08de3c20 ffff8a08`a8a368e0 ffff8a08`a8a368f8 ffff8a08`a8a368d0 : mouclass!MouseClassServiceCallback+0x69
  208. ffff8a08`a8a36840 ffffe281`08de3c20 : ffff8a08`a8a368e0 ffff8a08`a8a368f8 ffff8a08`a8a368d0 ffffe280`b41fae20 : RzDev_0067+0x1c5e
  209. ffff8a08`a8a36848 ffff8a08`a8a368e0 : ffff8a08`a8a368f8 ffff8a08`a8a368d0 ffffe280`b41fae20 fffff802`93ff1d6d : 0xffffe281`08de3c20
  210. ffff8a08`a8a36850 ffff8a08`a8a368f8 : ffff8a08`a8a368d0 ffffe280`b41fae20 fffff802`93ff1d6d ffffe281`0715a370 : 0xffff8a08`a8a368e0
  211. ffff8a08`a8a36858 ffff8a08`a8a368d0 : ffffe280`b41fae20 fffff802`93ff1d6d ffffe281`0715a370 fffff802`78844ef9 : 0xffff8a08`a8a368f8
  212. ffff8a08`a8a36860 ffffe280`b41fae20 : fffff802`93ff1d6d ffffe281`0715a370 fffff802`78844ef9 ffffe280`a47f7510 : 0xffff8a08`a8a368d0
  213. ffff8a08`a8a36868 fffff802`93ff1d6d : ffffe281`0715a370 fffff802`78844ef9 ffffe280`a47f7510 00000000`00000001 : 0xffffe280`b41fae20
  214. ffff8a08`a8a36870 ffffe281`0715a370 : fffff802`78844ef9 ffffe280`a47f7510 00000000`00000001 ffff8a08`a8a368f8 : RzDev_0067+0x1d6d
  215. ffff8a08`a8a36878 fffff802`78844ef9 : ffffe280`a47f7510 00000000`00000001 ffff8a08`a8a368f8 ffff8a08`a8a368d0 : 0xffffe281`0715a370
  216. ffff8a08`a8a36880 00000000`00000018 : 00000000`00000001 00000000`00000001 00000000`00000000 ffff8a08`a8a368f9 : nt!IofCallDriver+0x59
  217. ffff8a08`a8a368c0 00000000`00000001 : 00000000`00000001 00000000`00000000 ffff8a08`a8a368f9 00000000`00000004 : 0x18
  218. ffff8a08`a8a368c8 00000000`00000001 : 00000000`00000000 ffff8a08`a8a368f9 00000000`00000004 fffffffd`00000000 : 0x1
  219. ffff8a08`a8a368d0 00000000`00000000 : ffff8a08`a8a368f9 00000000`00000004 fffffffd`00000000 00000000`ffffffff : 0x1
  220.  
  221.  
  222. THREAD_SHA1_HASH_MOD_FUNC: aa74e2d796822d3be9a2fb352470ddc64ca5d638
  223.  
  224. THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 49b6915e2f28315721b4cc8031adc2c5188adf45
  225.  
  226. THREAD_SHA1_HASH_MOD: 157e3f70bdee856a2bbac3e4c07fa368cdd07b53
  227.  
  228. FOLLOWUP_IP:
  229. mouclass!MouseClassServiceCallback+69
  230. fffff80e`f2b73809 488d45f0 lea rax,[rbp-10h]
  231.  
  232. FAULT_INSTR_CODE: f0458d48
  233.  
  234. SYMBOL_STACK_INDEX: 9
  235.  
  236. SYMBOL_NAME: mouclass!MouseClassServiceCallback+69
  237.  
  238. FOLLOWUP_NAME: MachineOwner
  239.  
  240. MODULE_NAME: mouclass
  241.  
  242. IMAGE_NAME: mouclass.sys
  243.  
  244. DEBUG_FLR_IMAGE_TIMESTAMP: 0
  245.  
  246. IMAGE_VERSION: 10.0.17134.285
  247.  
  248. STACK_COMMAND: .thread ; .cxr ; kb
  249.  
  250. BUCKET_ID_FUNC_OFFSET: 69
  251.  
  252. FAILURE_BUCKET_ID: 0x133_DPC_mouclass!MouseClassServiceCallback
  253.  
  254. BUCKET_ID: 0x133_DPC_mouclass!MouseClassServiceCallback
  255.  
  256. PRIMARY_PROBLEM_CLASS: 0x133_DPC_mouclass!MouseClassServiceCallback
  257.  
  258. TARGET_TIME: 2018-10-22T23:25:31.000Z
  259.  
  260. OSBUILD: 17134
  261.  
  262. OSSERVICEPACK: 345
  263.  
  264. SERVICEPACK_NUMBER: 0
  265.  
  266. OS_REVISION: 0
  267.  
  268. SUITE_MASK: 784
  269.  
  270. PRODUCT_TYPE: 1
  271.  
  272. OSPLATFORM_TYPE: x64
  273.  
  274. OSNAME: Windows 10
  275.  
  276. OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS Personal
  277.  
  278. OS_LOCALE:
  279.  
  280. USER_LCID: 0
  281.  
  282. OSBUILD_TIMESTAMP: 2018-09-19 23:40:30
  283.  
  284. BUILDDATESTAMP_STR: 180410-1804
  285.  
  286. BUILDLAB_STR: rs4_release
  287.  
  288. BUILDOSVER_STR: 10.0.17134.1.amd64fre.rs4_release.180410-1804
  289.  
  290. ANALYSIS_SESSION_ELAPSED_TIME: 2b44
  291.  
  292. ANALYSIS_SOURCE: KM
  293.  
  294. FAILURE_ID_HASH_STRING: km:0x133_dpc_mouclass!mouseclassservicecallback
  295.  
  296. FAILURE_ID_HASH: {3fa01bd8-d2f7-df82-2794-89aa20021973}
  297.  
  298. Followup: MachineOwner
  299. ---------
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