Frenchy (Riot Games Player Support)

Apr 19, 9:38 PM PDT

Hey Unknown545,

Thanks for writing in. I know it can really suck to not have access to your account any longer. After taking a personal look into your account, the game you were flagged for, and the chat log associated. I agree that the ban was placed correctly though. Your last penalty was a suspension, that was a final warning. Any sort of negativity after that could have subjected you to this ban.

I do get how tilting and negative other players can be. Whether they are negative in their actions like feeding or trolling, or verbally negative in the chat, so I'll go ahead and look into any players that were being negative in that game and action accordingly as we definitely don't want them to ruin other players games.

However, you are ultimately in control of your own actions and responsible for what you choose to say, even if it’s in response. Retaliating to negativity with negativity only contributes to it and that's something we allow or encourage. Coming down on others for mistakes and misplays, pointing out their negative kda's, and arguing are not things we want in our chat and not what it's meant for.

We only permanently remove players who continue to create negative experiences for others in our game, I'm sorry but because of this, I will not be removing the ban.

I do wish you the best of luck in your future gaming adventures whatever those might be, let me know if you still have any other questions or concerns though.

Frenchy
Player Support
"The darker the night, the brighter the stars" - Braum/Dostoevsky