michalberg Oct 3rd, 2015 1,511 Never
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  3. CROATIA/SERBIA border
  4. ======================
  6. - Almost all refugees still transit via BAPSKA on Croatian/Serbian border. Makeshift camps are being organized on both sides of the border. On Serbian side mostly Czech/German team, on Croatian side more international. For WEEKEND, number of volunteer is pretty high on both sides, but starting Monday your help will be needed! Please, if you can play your journey and help during the weekdays, that would be a huge help.
  8. - During the night some buses were directed to Tovarnik/Šid border crossing, where no volunteers were present at that time, part of the volunteer team moved there.
  10. - When arriving on place at Bapska to volunteer on both sides of the border, please report yourself at the organizing team and please obey they instruction.
  12. - Quick food and water are always useful, as well as garbage bags 200 liters. Also because weather gets colder, warm jackets and other clothes, gloves, hats, SHOES! (especially 41-44 size, but all sizes are good), SOCKS! - but please read about the transport of them across Serbian border. Also 5 liter water bottles, oranges, raincoats (unlimited number), headlights with batteries are needed. Food in larger quantities is also problem to delivery across the border, so please buy it in Serbia/Croatia directly.
  14. - If you are able to deliver diesel generator, outdoor wiring and lights, please do it. Also set of walkie-talkies (4-8) will be really helpful.
  16. - Foldable tables also are needed (10 of them), plastic cups, plastic spoons, thermo cups, AAA batteries, gafa, working gloves, rubber gloves, signal spray colors, mats.
  18. - Help in the area on Czech side is coordinated by Jan, his number: +420 720 662 888
  20. - Volunteers traveling via Hungary/Serbia and Croatia/Serbia border crossings are experiencing problems at the Serbian customs offices, which does not want to let them in the country without paying custom duties and declarations. Shoes, clothes and large quantities of food are also problem.
  22. - Always try to reduce amount of aid you carry so it does not seem suspicious, also try to pretend you are not aid workers but just tourists. Cover supplies with your personal belonging and luggage. In case of problems, there is a possibility to leave your supplies at Tovarnik at Croatian side, but the size is limited. Use Tovarnik/Sid border crossing.
  24. - Location of makeshift camp is near Sid at Serbian side, when approaching Sid from west (from Tovarnik) turn left on light, and after 2,5 km turn slightly left when road turns right (fork type of crossroad), then through the fields cca 3,5 km and you arrive on the spot.
  26. - Croatian side is easily accesible via Šarengrad. The most important thing is NOT to stop at Opatovac or Tovarnik and ask anyone there about Bapska because there weer causes when locals/police told volunteers not to go to Bapska or that they need accreditation. That is NOT true for Bapska at the moment: people there have talked everything through with the police and they WILL let you through. Please print out map if you don't have GPS.
  28. - Bajakovo, Tovarnik, Batina and Ilok border crossings are now open for transit, so it may be possible to cross border via Ilok/Backa Palanka border crossing.
  32. ========
  34. - MigrationAid is collecting material donations personally or via mail orders or shipments to their storage at Budapest, district 7, Verseny street 10, where they can receive donations at 16.00-20.00 every day. Please read carefully their daily donation list at
  36. - To Budapest, Berkocsis str. 41 they need volunteers for Saturday and Sunday  morning (from 10:00), to make foodpacks. We also need triangle cheese, yoghurt, apple, banana, cereal bars, chocolate bars.
  38. - Train station of Magyarbóly at CRO/HUN border is closed by authorities, MigrationAid crisis center & volunteers are moving to Hegyeshalom.
  40. - ZAKANY - still open for providing help to refugees. At Tuesday there were enough volunteers, but they accept donations. Refugees at Zakany constantly need water and food for lunchpackets (bananas, apples, sliced bread, sliced cheese, mueslibars) as well as blankets. Zakany volunteers set up a twitter account to inform what is needed there:
  42. - Inforamtion about times of arrival of special trains from Tovarnik to Botovo/Zakany are published on twitter account of Croatian government -
  46. Migration Aid's operative team is looking for volunteers at the Hegyeshalom border as of Saturday morning. Volunteers would be working in team of four in 12 hrs shifts. (6am-6pm, 6pm-6am). The volunteers are responsible to take care of the refugees, which primarily includes the distribution of donations and keeping the site clean.
  48. Volunteers are leaving daily from our warehouse in Verseny utca, Budapest.
  49. First car at 4pm which also transports the daily supply and another one at 4am with the volunteers. Please see this document with planning of the shifts: Help in Hegyeshalom
  51. If you would like to apply for any of the vacant time slots please contact our operative coordinator in a private Facebook message ( with the following information.
  52. - Date and time of availability
  53. - Your phone number
  54. - Type of your car (if any) so we can calculate the capacity.
  55. - If you would come by car please also state whether you would need fuel vouchers or not.
  56. Thank you very much for your continuous support.
  59. ===========================
  61. - PRESEVO - The situation is still getting worse Presevo, more than 4000 refugees cross borders every day. Thousands of refugees are waiting in the main street to get registered, they need to get papers to stay in Serbia legally for 72 hours, otherwise they are not allowed to travel further. Your help is urgently needed there, we have sent two cars there to help already.
  63. - Because capacity of officials are limited, thousands of people are blocked in this small town in long queues and spends the night without shelter. Food/water provided mostly by local NGOs and volunteers, but is by large not enough. Volunteers needed, please bring cash so you can buy supplies which are the most needed and help the local volunteers to distribute them.
  65. - Contacts: Agon from the Youth Office when you come close only: Tel. 00381 628 54 94 69 or go directly to the office for instructions or contact Xhelal Hasani from the Center of Solidarity and Advancement Tel. 00381 633 74 034, when nearby.
  67. - International flights to Skopje, bus, taxi or rented cars to Preshevo. There is a huge need at the moment for easy to distribute food and water, also for children and babies, warm blankets, also needed are warm jackets all sizes and caps for children.
  69. - For transports of supplies to Serbia see advice provided on this page, travel with small transporters and cover supplies if possible, for official transports contact Xhelal Hasani from the Center of Solidarity and Advancement Tel. 00381 633 74 034,
  72. Other news
  73. =============
  75. - PLEASE: if you are reporting on Facebook and twitter about the situation at any of the places, please EVER include this:
  76. 1) location (be careful about spelling)
  77. 2) time and date
  78. 3) are there any refugees to help? (and approx. numbers)
  79. 4) are there any volunteers needed at this site at the moment?
  80. 5) are there any supplies needed at the moment and if so, what is needed?
  82. This is really ESSENTIAL to help making any information and coordination more precise and useful.
  84. - Hungarian/Croatian border could be closed at any time with the fence. Croatian officials have declined to comment on what might happen if or when Hungary seals the border.
  86. - Police department in Burgenland (Eastern Austria) has opened a 24hr hotline. Family members who are looking for their relatives can call: +43 591 331 033 33
  88. - If you are willing to donate money, you can use my paypal and I will move the funds immediatelly to the people on site. You can also donate for MigrationAid. Thanks to those who already donated, money are on their way to Serbia and Croatia.
  90. - Czech only: Odkaz na užitečný manuál pro dobrovolníky: - určitě čtěte před odjezdem. Pro vjezd do Srbska stačí občanka, ale pas je vždycky lepší mít.
  92. - At this moment we changed frequency to one update daily, unless situation will need more frequent updates.
  94. - Please always double check exact location, time and date of every report from situation before sharing. Don't spread panic on social media without double checking the information. The more urgent the message sounds, the more it's needed to double check and confirm. Please don't share any information missing exact location, date and time, as this would cause more harm than good.
  96. - When traveling to help, always take headlight, reflexion vest (!!!it's really important, we have noted some problems identifying volunteers in recent days!!!), good shoes, protective gloves and warm clothes and be prepared for rain. And always try to contact anyone in charge of coordination on site and obey his instructions. And be careful!
  99. ==============================================================
  100. DO:
  101. - if you put things into boxes/trash bags, write exactly what's inside
  102. - tie the shoes to each other by shoelaces or type them together with ducktape and write the shoe size on the ducktape with a marker
  103. - put gloves, hats and scarves together in a box/bag. Write what's inside. If you separate them by kids vs. adults, even better.
  104. - separate women's, men's and children's jackets in the separate boxes/trash bags
  105. - separate socks (male+female and baby+children) in the separate boxes/trash bags
  106. - separate male, children and female shoes in the separate boxes/trash bags
  107. - separate thinner t-shirts from pullovers or warm hoodies - we separate them on the field anyway to save time when handing them out
  108. - separate long stockings+leggings from the socks
  109. - separate male/female/children's pants into separate bags/boxes - do not mix them with other clothes
  110. - separate male/female/children's underwear from other stuff and put them into separate bags
  112. DO NOT:
  113. - don't put clothes and shoes together in 1 box/trash bag according to gender: we then have to sort out everything again, and that takes a lot of valuable time!
  114. - don't send shoes/sneakers that can get wet in the rain: first rain, they get thrown away because they can't walk in wet shoes
  115. - don't send all the baby clothes together in one bag just according to age: we have to take it all out and sort it out again!
  116. - don't send all the male and female clothes and shoes in one bag
  117. - don't send us winter ski suits: it almost never gets donated
  118. - don't send us sandals, short sleeved t-shirts, female high-heeled boots, sturdy (not soft) male shoes: their feet are swallen and they can't wear them. Leather sneakers or soft leather/fake leather shoes are the best
  120. Thank you everyone for your help! Most of the time we get a new donation on the field at the same time while refugees are approaching us and need something. And they all need something at the same time: we get approached by, for example, 5 mothers with barefoot children or kids without jackets and 10 men asking for shoes and 3 women asking for jackets or pullovers and literally everyone asking for gloves and hats.
  122. When there is no human jam, they stay with us 10-20-30 min at most. We also need to feed them at the same time, and approach the group that's standing in the road in the lines and see what they urgently (barefoot kids or kids without jackets or men and boys in flipflops or no shoes at all are the priority). Having unproperly sorted clothes steals time and many times we have to send them to the buses without something they really need. This will really help us a lot. Thank you!!!
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