Yagdali R @ Ubisoft Support
June 26, 2017 12:13 PM


We need to make sure that all of your Windows resources and runtime installations are both updated and properly installed, as our games do require these resources to run.

Note: Sometimes these installations can become corrupt. During some of the installs, you may receive an option to "Repair" the installation. If so, select the option to repair which will overwrite the currently installed files.

Please be sure to download the proper version for your operating system:
x86 = Windows 32-bit install
x64 = Windows 64-bit install

1. DirectX
http://www.microsoft.com/en-us/download/details.aspx?id=8109

- Click the Download link and then click "No Thanks and Continue" to download the DirectX redistributables.
- Run the DirectX redistributable .exe file.
- When the box appears that says "Please type the location where you want to place the extracted files", click Browse and select a folder. You can also create a new folder by typing a location directly into the box (e.g., C:\dxrepair).
- Navigate to the folder where you extracted these files, and run the program DXSETUP.exe. This will repair or replace any faulty DirectX resources.

2. Microsoft Visual C++ 2010
x86: http://www.microsoft.com/en-us/download/details.aspx?id=5555
x64: http://www.microsoft.com/en-us/download/details.aspx?id=14632

3. Microsoft Visual C++ 2010 SP1
x86 - http://www.microsoft.com/en-us/download/details.aspx?id=8328
x64 - http://www.microsoft.com/en-us/download/details.aspx?id=13523

4. Microsoft .NET Framework 3.5 SP1
Win7/Vista - http://www.microsoft.com/en-us/download/details.aspx?id=22
Windows 8 - http://msdn.microsoft.com/en-us/library/hh506443.aspx

5. Microsoft .NET Framework 4.0
http://www.microsoft.com/en-us/download/details.aspx?id=17851

6. Microsoft .NET Framework 4.5
http://www.microsoft.com/en-us/download/details.aspx?id=30653

Please let us know if you have any further issues.