Date received,Product,Sub-product,Issue,Sub-issue,Consumer complaint narrative,Company public response,Company,State,ZIP code,Submitted via,Date sent to company,Company response to consumer,Timely response?,Consumer disputed?,Complaint ID
1/23/16,Debt collection,"Other (i.e. phone, health club, etc.)",Cont'd attempts collect debt not owed,Debt was paid,,Company believes it acted appropriately as authorized by contract or law,"Southwest Credit Systems, L.P.",MD,207XX,Web,1/23/16,Closed,Yes,No,1755040
1/22/16,Debt collection,I do not know,Cont'd attempts collect debt not owed,Debt is not mine,,Company believes it acted appropriately as authorized by contract or law,"Enhanced Recovery Company, LLC",CA,90025,Web,1/22/16,Closed with non-monetary relief,Yes,No,1754443
1/22/16,Bank account or service,Other bank product/service,"Account opening, closing, or management",,,,Ally Financial Inc.,IL,605XX,Web,1/22/16,In progress,Yes,No,1753254
1/22/16,Debt collection,Credit card,Taking/threatening an illegal action,Threatened to sue on too old debt,,Company chooses not to provide a public response,"Convergent Resources, Inc.",MI,482XX,Web,1/22/16,Closed with explanation,Yes,Yes,1753834
1/22/16,Mortgage,Other mortgage,"Application, originator, mortgage broker",,,Company chooses not to provide a public response,Flagstar Bank,KS,666XX,Web,1/22/16,Closed with explanation,Yes,Yes,1752995
1/22/16,Debt collection,Medical,Disclosure verification of debt,Not given enough info to verify debt,,Company believes it acted appropriately as authorized by contract or law,First Federal Credit Control,OH,441XX,Web,1/22/16,Closed with explanation,Yes,No,1751643
1/22/16,Debt collection,"Other (i.e. phone, health club, etc.)",Communication tactics,Threatened to take legal action,,,"ResidentCollect, Inc.",TX,75067,Web,1/22/16,In progress,Yes,No,1751342
1/22/16,Consumer Loan,Vehicle loan,Problems when you are unable to pay,,,,Ally Financial Inc.,TX,752XX,Web,1/22/16,In progress,Yes,No,1751577
1/22/16,Debt collection,I do not know,Disclosure verification of debt,Right to dispute notice not received,,,Transworld Systems Inc.,NY,140XX,Web,1/22/16,In progress,Yes,No,1752369
1/21/16,Debt collection,Medical,Taking/threatening an illegal action,Sued w/o proper notification of suit,,,Business & Professional Collection Service Inc,NV,895XX,Web,1/21/16,Closed with explanation,Yes,No,1752524
1/21/16,Debt collection,Credit card,Cont'd attempts collect debt not owed,Debt was paid,,,WALDEN ASSET MANAGEMENT LLC,MS,39466,Web,1/21/16,Closed with monetary relief,Yes,No,1752116
1/21/16,Debt collection,"Other (i.e. phone, health club, etc.)",Cont'd attempts collect debt not owed,Debt was paid,,Company believes it acted appropriately as authorized by contract or law,"Enhanced Recovery Company, LLC",WI,54915,Web,1/21/16,Closed with non-monetary relief,Yes,No,1753022
1/21/16,Debt collection,I do not know,Communication tactics,Used obscene/profane/abusive language,,,Navy FCU,NC,285XX,Web,1/21/16,In progress,Yes,No,1752809
1/21/16,Debt collection,"Other (i.e. phone, health club, etc.)",Cont'd attempts collect debt not owed,Debt was paid,,Company chooses not to provide a public response,"ProCollect, Inc",TX,77084,Web,1/21/16,Closed with explanation,Yes,No,1751134
1/21/16,Debt collection,"Other (i.e. phone, health club, etc.)",Improper contact or sharing of info,Contacted employer after asked not to,,,"Premium Asset Services, LLC",MI,481XX,Web,1/21/16,In progress,Yes,No,1752808
1/21/16,Debt collection,"Other (i.e. phone, health club, etc.)",Improper contact or sharing of info,Talked to a third party about my debt,,,"Premium Asset Services, LLC",MI,481XX,Web,1/21/16,In progress,Yes,No,1751642
1/21/16,Debt collection,Medical,Disclosure verification of debt,Right to dispute notice not received,,Company believes complaint caused principally by actions of third party outside the control or direction of the company,BYL Collection Services,NJ,080XX,Web,1/21/16,Closed with explanation,Yes,Yes,1751993
1/21/16,Debt collection,"Other (i.e. phone, health club, etc.)",False statements or representation,Attempted to collect wrong amount,,,"Convergent Resources, Inc.",AZ,85139,Web,1/21/16,Closed with explanation,Yes,No,1752019
1/21/16,Credit reporting,,Incorrect information on credit report,Personal information,,Company chooses not to provide a public response,"Sterling Infosystems, Inc.",MI,49503,Web,1/21/16,Closed with explanation,Yes,No,1751825