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- Hi Carmine,
- Our first suggestion is to update your graphics card drivers and try different versions rolling back a version or two to see what may work best. When changing drivers, please make sure to completely uninstall the other drivers first - then empty the recycle bin. Others have also run a driver cleaner of some sort to clean up and remove everything (make sure to do this in Safe Mode). Reboot. Then install the new drivers.
- If you are using ATI/AMD graphics card, you can go here: http://support.amd.com/en-us/download/auto-detect-tool for more information. We have found that version 19.1. is best.
- After doing that, can you please then reconfigure your graphics within iRacing.
- You can do this one of three ways.
- 1) If you navigate to your Documents/iRacing folder and either rename or delete the app.ini file and the rendererDX11.ini files. You can rename then to something like app.ini.old etc.
- 2) Alternatively, you can open and edit rendererDX11.ini (in Notepad for example) and change the setting for AutoCfgComplete from a value of 1 to 0 and then save the file.
- Then the next time you launch the sim, it should prompt you to reconfigure your graphics.
- 3) One last way is to:
- - Open a command prompt (Click on your Windows START button, type in CMD in the start search box, press enter)
- Type: cd C:\
- - then Enter
- Then type: cd Program Files (x86)\iRacing
- -then Enter
- Your prompt should now look like this: C:\Program Files (x86)\iRacing>
- If so, type: iRacingSim64DX11 -autocfg
- -then Enter
- and let us know what comes back after that.
- Please let us know if this resolves your issue.
- Sincerely,
- iRacing
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