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Mar 18th, 2019
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  1. Hi Carmine,
  2.  
  3. Our first suggestion is to update your graphics card drivers and try different versions rolling back a version or two to see what may work best. When changing drivers, please make sure to completely uninstall the other drivers first - then empty the recycle bin. Others have also run a driver cleaner of some sort to clean up and remove everything (make sure to do this in Safe Mode). Reboot. Then install the new drivers.
  4.  
  5. If you are using ATI/AMD graphics card, you can go here: http://support.amd.com/en-us/download/auto-detect-tool for more information. We have found that version 19.1. is best.
  6. After doing that, can you please then reconfigure your graphics within iRacing.
  7. You can do this one of three ways.
  8. 1) If you navigate to your Documents/iRacing folder and either rename or delete the app.ini file and the rendererDX11.ini files. You can rename then to something like app.ini.old etc.
  9. 2) Alternatively, you can open and edit rendererDX11.ini (in Notepad for example) and change the setting for AutoCfgComplete from a value of 1 to 0 and then save the file.
  10. Then the next time you launch the sim, it should prompt you to reconfigure your graphics.
  11. 3) One last way is to:
  12. - Open a command prompt (Click on your Windows START button, type in CMD in the start search box, press enter)
  13. Type: cd C:\
  14. - then Enter
  15. Then type: cd Program Files (x86)\iRacing
  16. -then Enter
  17. Your prompt should now look like this: C:\Program Files (x86)\iRacing>
  18. If so, type: iRacingSim64DX11 -autocfg
  19. -then Enter
  20. and let us know what comes back after that.
  21. Please let us know if this resolves your issue.
  22.  
  23.  
  24. Sincerely,
  25. iRacing
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