Xsolla scum

Me: Good day, cannot get payment through card. Error 3032.
XsollaSupp: Hello, a minute of your time. We found called back payment for 2018 Sep 17. Reason was unauthorised purches. So we are needed to count, that payment method was illegal, so gaming account is also blocked. After reciving that kind of information we are blocking accses to our platform. Sorry for troubles.
Me: So now I can't donate into PoE. There only your system for paying?
XsollaSupp: can you say what happend, why paymebt was uncalled?
Me: I dosent have a slightest idea, that payment is happend. Only thing I can imagine, that I tried on what I will be and clicked too far, but that dosent sound as a reason for completing and uncalling payment. Are you sure that it isnt system error?
XsollaSupp: sure)
Me: andd what is left to do, if I wanna throw some money at the monithor? will it work from steam version?
XsollaSupp: give me bank statment from 17 september
Me: to where?
XsollaSupp: [email protected]
Me: *after sending it* ready
*in statment they are no payment*
XsollaSupp:a minute. as we see, that payment wasn't succsesfull. last succsesfull was from 31 may, can you get to us 31 may bank stament and show last 4 digits of your card. also, are you buyed this account?
Me: no. 31 may of this year?
XsollaSupp: yes
Me: ready. alse for you to know, last(and first) time I buyed somehting was in abyss league times. so your information about payment seems unclear to me.
XsollaSupp: we recived a phonecall from a girl, who is stating that selled account and now reciving sms about purchase attempt.
Me: are you lying to me, I will find a way to contact your boss
XsollaSupp: which last digits, from the card you paying on
Me: **** and **** was my tryes(tryed from 2 cards)
XsollaSupp:it seems wierd, but can you say first 6 digits of your card. i can see, i confused you
Me: i can, but i wont. cause it seems like a total scum to me
XsollaSupp: but as it appears potentially scumming account, card is almost as yours

i ended diaologe at this note