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Bobrovozka

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Oct 7th, 2021
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  1. 2021-10-07 10:18:52.419 ERROR 7 --- [ntainer#0-0-C-1] o.s.kafka.listener.LoggingErrorHandler   : Error while processing: ConsumerRecord(topic = app-vis_ct_state_changed, partition = 0, offset = 560947, CreateTime = 1633601932404, serialized key size = -1, serialized value size = 12027, headers = RecordHeaders(headers = [], isReadOnly = false), key = null, value = {"id":"615e8f7e25234e00070df760","phone":"01089270054627","campaign":"5d434b0efde1573a408263e3","tag":null,"state":"FAILED","lastCallRequestTimestamp":1633600180954,"callAnsweredTimestamp":1633600192105,"calls":[],"outgoingCalls":[{"uuid":"76b8a429-74e3-4541-9468-22d83ea52421","request":{"targetTopic":"sip-system-originate-request-fitservice-tel","responseTopic":"calling-system-orig-result-app-vis","scenarioResultTopic":"scenario_result_sdk_v2_app-vis","scenarioParametersApiHost":"small-apps12-back","scenarioParametersApiPort":"8106","callUrl":"sofia/gateway/fitservice/01089270054627 ext XML outgoing-release-2.9.0-TO","createdUtcMs":1633598344123,"callUuid":"76b8a429-74e3-4541-9468-22d83ea52421","callTaskUuid":"615e8f7e25234e00070df760","client":"5d6e2c694f3b65f11cf50fae","campaign":"5d434b0efde1573a408263e3","originateParameters":null,"sipSystemParameters":null,"originateTimeoutSec":20,"sipServletHost":"sipservlet_ms4"},"originateResult":{"timestamp":1633598365056,"sipCode":480,"fullSipSystemResponse":"-ERR ALLOTTED_TIMEOUT","callUuid":"76b8a429-74e3-4541-9468-22d83ea52421","callTaskId":"615e8f7e25234e00070df760"},"systemError":null,"cdr":null,"talkMillis":0,"hangupByAmd":false,"amdScenarioResult":null},{"uuid":"c0ebb5c3-0636-4a75-bfef-19aaf24bdd7a","request":{"targetTopic":"sip-system-originate-request-fitservice-tel","responseTopic":"calling-system-orig-result-app-vis","scenarioResultTopic":"scenario_result_sdk_v2_app-vis","scenarioParametersApiHost":"small-apps12-back","scenarioParametersApiPort":"8106","callUrl":"sofia/gateway/fitservice/01089270054627 ext XML outgoing-release-2.9.0-TO","createdUtcMs":1633600180954,"callUuid":"c0ebb5c3-0636-4a75-bfef-19aaf24bdd7a","callTaskUuid":"615e8f7e25234e00070df760","client":"5d6e2c694f3b65f11cf50fae","campaign":"5d434b0efde1573a408263e3","originateParameters":null,"sipSystemParameters":null,"originateTimeoutSec":20,"sipServletHost":"sipservlet_ms4"},"originateResult":{"timestamp":1633600192105,"sipCode":200,"fullSipSystemResponse":"+OK 7ab1fa08-76cf-4a81-9e18-91c7b3269cc5","callUuid":"c0ebb5c3-0636-4a75-bfef-19aaf24bdd7a","callTaskId":"615e8f7e25234e00070df760"},"systemError":null,"cdr":null,"talkMillis":0,"hangupByAmd":false,"amdScenarioResult":null}],"incomingCall":null,"failComment":null,"parameters":{"phone":"9270054627","city":"Самара","cityId":"000000175"},"nextAttemptTimestamp":1633600165,"results":{},"scenarioResult":{"time":{"epochSecond":1633600228,"nano":654000000},"items":[{"time":{"epochSecond":1633600194,"nano":243000000},"name":"params","value":"fit_to","details":{"sleepBeforeScenarioMs":"2000","phone":"9270054627","asrDriver":"yandex","city":"Самара","campaignId":"5d434b0efde1573a408263e3","callTaskId":"615e8f7e25234e00070df760","solutionName":"fit_to","cityId":"000000175","scenarioId":"5cc839c8cec9c239981c3b86","callUuid":"c0ebb5c3-0636-4a75-bfef-19aaf24bdd7a"}},{"time":{"epochSecond":1633600228,"nano":654000000},"name":"hangup","value":"user","details":{}}],"log":[{"time":{"epochSecond":1633600194,"nano":244000000},"text":"start requesting option (нет, да)","context":{"sid":"609a653f-1ec6-40fc-bb45-57938dfbf211","question":"замена масла"}},{"time":{"epochSecond":1633600214,"nano":759000000},"text":"recognise on asr failed","context":{"sid":"609a653f-1ec6-40fc-bb45-57938dfbf211","question":"замена масла","cause":"silence"}},{"time":{"epochSecond":1633600214,"nano":760000000},"text":"retry requesting option (нет, да)","context":{"sid":"5a98ad1c-ec2f-4c23-9604-14470dd53072","question":"замена масла"}},{"time":{"epochSecond":1633600224,"nano":700000000},"text":"recognise on asr failed","context":{"sid":"5a98ad1c-ec2f-4c23-9604-14470dd53072","question":"замена масла","cause":"silence"}},{"time":{"epochSecond":1633600224,"nano":700000000},"text":"retry requesting option (нет, да)","context":{"sid":"2ffc595d-a228-4c22-a4d3-252a7461c70a","question":"замена масла"}}],"callId":"c0ebb5c3-0636-4a75-bfef-19aaf24bdd7a","taskId":"615e8f7e25234e00070df760","fatalError":null,"resourceSpentEvents":[{"vendor":null,"amount":{"SYNTHESIS_CHAR_COUNT":0},"properties":{"TTS_SERVICE_KEY":[]}},{"vendor":"YANDEX_ASR","amount":{"SPEECH_TIME":6495,"SPEECH_CHAR_COUNT":0,"SPEECH_DTMF_DIGIT_COUNT":0,"SPEECH_DTMF_DIGIT_TIME":6495},"properties":{"ASR_SERVICE_KEY":[{"vendor":"YANDEX_ASR","vendorType":"ASR","service":"MS4","serviceKeyName":"YANDEX_API_KEY_ID","serviceKeyValue":"ajen0avoel9gk6kii30f","properties":null}]}},{"vendor":null,"amount":{"SYNTHESIS_CHAR_COUNT":0},"properties":{"TTS_SERVICE_KEY":[]}},{"vendor":"YANDEX_ASR","amount":{"SPEECH_TIME":6936,"SPEECH_CHAR_COUNT":0,"SPEECH_DTMF_DIGIT_COUNT":0,"SPEECH_DTMF_DIGIT_TIME":6936},"properties":{"ASR_SERVICE_KEY":[{"vendor":"YANDEX_ASR","vendorType":"ASR","service":"MS4","serviceKeyName":"YANDEX_API_KEY_ID","serviceKeyValue":"ajen0avoel9gk6kii30f","properties":null}]}},{"vendor":null,"amount":{"SYNTHESIS_CHAR_COUNT":0},"properties":{"TTS_SERVICE_KEY":[]}}]},"recognitions":null,"scenarioLog":null,"spentResources":null,"ringingMillis":0,"talkMillis":0,"cdr":null,"reportParameters":{"city":"Самара","phone":"9270054627","cityId":"000000175"},"created":1633587070,"reported":false,"testing":false,"performedTimestamp":0,"sumConsume":0.0,"processingEvents":[{"timestampSecUtc":1633587070,"dateTimeFormatted":"07.10.21 06:11","author":"call-task-service","event":"task created in postponed state because call date time is later then now","parameters":{"request":{"campaignName":"fit_TO_msk_1","phone":"01089270054627","callDateTime":"07.10.21 13:16","testing":false,"parameters":{"phone":"9270054627","city":"Самара","cityId":"000000175"}}}},{"timestampSecUtc":1633598160,"dateTimeFormatted":"07.10.21 09:16","author":"tech.ivoice.calls.taskproc.service.PostponeResumeService","event":"POSTPONED_TASK_RESUMED","parameters":null},{"timestampSecUtc":1633598344,"dateTimeFormatted":"07.10.21 09:19","author":"calling-system","event":"call initiated: OutgoingCall(uuid=76b8a429-74e3-4541-9468-22d83ea52421, request=RequestOutgoingCall(targetTopic=sip-system-originate-request-fitservice-tel, responseTopic=calling-system-orig-result-app-vis, scenarioResultTopic=scenario_result_sdk_v2_app-vis, scenarioParametersApiHost=small-apps12-back, scenarioParametersApiPort=8106, callUrl=sofia/gateway/fitservice/01089270054627 ext XML outgoing-release-2.9.0-TO, createdUtcMs=1633598344123, callUuid=76b8a429-74e3-4541-9468-22d83ea52421, callTaskUuid=615e8f7e25234e00070df760, client=5d6e2c694f3b65f11cf50fae, campaign=5d434b0efde1573a408263e3, originateParameters=null, sipSystemParameters=null, originateTimeoutSec=20, sipServletHost=sipservlet_ms4), originateResult=null, systemError=null, cdr=null, talkMillis=0, hangupByAmd=false, amdScenarioResult=null); transition to DIALING; message to kafka to call task is about to be sent","parameters":null},{"timestampSecUtc":1633598365,"dateTimeFormatted":"07.10.21 09:19","author":"tech.ivoice.common.service.postponing.PostponeSeveralTimesStrategy","event":"POSTPONING_STRATEGY_RESULT","parameters":{"nextAttemptUtcSeconds":1633600165,"nextState":"POSTPONED"}},{"timestampSecUtc":1633600165,"dateTimeFormatted":"07.10.21 09:49","author":"tech.ivoice.calls.taskproc.service.PostponeResumeService","event":"POSTPONED_TASK_RESUMED","parameters":null},{"timestampSecUtc":1633600180,"dateTimeFormatted":"07.10.21 09:49","author":"calling-system","event":"call initiated: OutgoingCall(uuid=c0ebb5c3-0636-4a75-bfef-19aaf24bdd7a, request=RequestOutgoingCall(targetTopic=sip-system-originate-request-fitservice-tel, responseTopic=calling-system-orig-result-app-vis, scenarioResultTopic=scenario_result_sdk_v2_app-vis, scenarioParametersApiHost=small-apps12-back, scenarioParametersApiPort=8106, callUrl=sofia/gateway/fitservice/01089270054627 ext XML outgoing-release-2.9.0-TO, createdUtcMs=1633600180954, callUuid=c0ebb5c3-0636-4a75-bfef-19aaf24bdd7a, callTaskUuid=615e8f7e25234e00070df760, client=5d6e2c694f3b65f11cf50fae, campaign=5d434b0efde1573a408263e3, originateParameters=null, sipSystemParameters=null, originateTimeoutSec=20, sipServletHost=sipservlet_ms4), originateResult=null, systemError=null, cdr=null, talkMillis=0, hangupByAmd=false, amdScenarioResult=null); transition to DIALING; message to kafka to call task is about to be sent","parameters":null},{"timestampSecUtc":1633600192,"dateTimeFormatted":"07.10.21 09:49","author":"tech.ivoice.calls.taskproc.service.CallOriginateResultService","event":"CALL_ANSWERED","parameters":{"comment":"transit CT to ONGOING on call answered"}},{"timestampSecUtc":1633600228,"dateTimeFormatted":"07.10.21 09:50","author":"SCENARIO_RESULT","event":"got scenario result","parameters":null},{"timestampSecUtc":1633601932,"dateTimeFormatted":"07.10.21 10:18","author":"monitoring_app-vis_small-apps12-back_tech.ivoice.platform.monitoringservice.monitor.TasksStuckInDialingMonitor","event":"FAIL_TASK_STUCK_IN_ONGOING","parameters":null}],"uniqueTag":null,"clientsId":null,"fullCost":0,"ivoiceCost":0,"vendorsCost":0,"fullBilling":false,"aggregated":false,"vendorsAccounting":null,"ivoiceBilling":null,"previousTaskId":null,"gateway":null,"billableId":"615e8f7e25234e00070df760","billableScenarioResult":{"time":{"epochSecond":1633600228,"nano":654000000},"items":[{"time":{"epochSecond":1633600194,"nano":243000000},"name":"params","value":"fit_to","details":{"sleepBeforeScenarioMs":"2000","phone":"9270054627","asrDriver":"yandex","city":"Самара","campaignId":"5d434b0efde1573a408263e3","callTaskId":"615e8f7e25234e00070df760","solutionName":"fit_to","cityId":"000000175","scenarioId":"5cc839c8cec9c239981c3b86","callUuid":"c0ebb5c3-0636-4a75-bfef-19aaf24bdd7a"}},{"time":{"epochSecond":1633600228,"nano":654000000},"name":"hangup","value":"user","details":{}}],"log":[{"time":{"epochSecond":1633600194,"nano":244000000},"text":"start requesting option (нет, да)","context":{"sid":"609a653f-1ec6-40fc-bb45-57938dfbf211","question":"замена масла"}},{"time":{"epochSecond":1633600214,"nano":759000000},"text":"recognise on asr failed","context":{"sid":"609a653f-1ec6-40fc-bb45-57938dfbf211","question":"замена масла","cause":"silence"}},{"time":{"epochSecond":1633600214,"nano":760000000},"text":"retry requesting option (нет, да)","context":{"sid":"5a98ad1c-ec2f-4c23-9604-14470dd53072","question":"замена масла"}},{"time":{"epochSecond":1633600224,"nano":700000000},"text":"recognise on asr failed","context":{"sid":"5a98ad1c-ec2f-4c23-9604-14470dd53072","question":"замена масла","cause":"silence"}},{"time":{"epochSecond":1633600224,"nano":700000000},"text":"retry requesting option (нет, да)","context":{"sid":"2ffc595d-a228-4c22-a4d3-252a7461c70a","question":"замена масла"}}],"callId":"c0ebb5c3-0636-4a75-bfef-19aaf24bdd7a","taskId":"615e8f7e25234e00070df760","fatalError":null,"resourceSpentEvents":[{"vendor":null,"amount":{"SYNTHESIS_CHAR_COUNT":0},"properties":{"TTS_SERVICE_KEY":[]}},{"vendor":"YANDEX_ASR","amount":{"SPEECH_TIME":6495,"SPEECH_CHAR_COUNT":0,"SPEECH_DTMF_DIGIT_COUNT":0,"SPEECH_DTMF_DIGIT_TIME":6495},"properties":{"ASR_SERVICE_KEY":[{"vendor":"YANDEX_ASR","vendorType":"ASR","service":"MS4","serviceKeyName":"YANDEX_API_KEY_ID","serviceKeyValue":"ajen0avoel9gk6kii30f","properties":null}]}},{"vendor":null,"amount":{"SYNTHESIS_CHAR_COUNT":0},"properties":{"TTS_SERVICE_KEY":[]}},{"vendor":"YANDEX_ASR","amount":{"SPEECH_TIME":6936,"SPEECH_CHAR_COUNT":0,"SPEECH_DTMF_DIGIT_COUNT":0,"SPEECH_DTMF_DIGIT_TIME":6936},"properties":{"ASR_SERVICE_KEY":[{"vendor":"YANDEX_ASR","vendorType":"ASR","service":"MS4","serviceKeyName":"YANDEX_API_KEY_ID","serviceKeyValue":"ajen0avoel9gk6kii30f","properties":null}]}},{"vendor":null,"amount":{"SYNTHESIS_CHAR_COUNT":0},"properties":{"TTS_SERVICE_KEY":[]}}]},"billableTalkMillisMethod":0,"billableVendorsBill":null,"billableIvoiceBill":null,"billableAggregateBill":{"vendorsAccounting":null,"ivoiceBilling":null,"vendorsCost":0,"ivoiceCost":0}})
  2.  
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