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% Author : Sourabh Bajaj
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%-------------------------------------------
%%%%%%  CV STARTS HERE  %%%%%%%%%%%%%%%%%%%%%%%%%%%%


\begin{document}

%----------HEADING-----------------
\begin{tabular*}{\textwidth}{l@{\extracolsep{\fill}}r}
  \textbf{\href{https://caitlynmiley.com/}{\Large Caitlyn M. Miley}} & Email : \href{mailto:caitlynmiley.cm@gmail.com}{caitlynmiley.cm@gmail.com}\\
  \href{https://caitlynmiley.com/}{caitlynmiley.com/} & Mobile : +1-214-868-7223 \\
    & Richardson, TX\\
\end{tabular*}


%-----------EDUCATION-----------------
\section{Education}
  \resumeSubHeadingListStart
    \resumeSubheading
      {Texas A\&M University-Commerce}{Commerce, TX}
      {Master of Science in Computer Science}{Spring 2022}
    \resumeSubheading
      {Texas A\&M University-Commerce}{Commerce, TX}
      {Bachelor of Science in General Studies}{Fall 2018}
  \resumeSubHeadingListEnd


%-----------EXPERIENCE-----------------
\section{Experience}
  \resumeSubHeadingListStart


    \resumeSubheading
      {Tru by Hilton}{Garland, TX}
      {Front Desk Agent}{October 2019 - Current}
      \resumeItemListStart
        \resumeItem{}
          {Created reservations for new guests and managed existing reservations.}
        \resumeItem{}
          {Increased enrollment to the Hilton Honors program.}
        \resumeItem{}
          {Utilized customer service skills while handling refunds and discounts.}
        \resumeItem{}
          {Programmed hotel hardware for doors and keys to accommodate guest access.}
      \resumeItemListEnd

    \resumeSubheading
      {Lil' Earthlings E-commerce}{Remote}
      {Founder}{January 2019 - August 2019}
      \resumeItemListStart
        \resumeItem{}
          {Created and managed Facebook and Instagram advertisements.}
        \resumeItem{}
          {Managed business accounting spreadsheets.}
        \resumeItem{}
          {Developed and calculated customer acquisition cost for the business' marketing.}
        \resumeItem{}
          {Discovered a profitable E-commerce niche and executed creating a store from scratch.}
        \resumeItem{}
          {Developed a responsive desktop and mobile web application using HTML, CSS, and JavaScript.}
      \resumeItemListEnd

    \resumeSubheading
      {Greenville ISD}{Greenville, TX}
      {Enrichment Aide}{October 2017 - May 2018}
      \resumeItemListStart
        \resumeItem{}
          {Managed over 25\% of students' schedules.}
        \resumeItem{}
          {Created over 20 strategies for student development.}
        \resumeItem{}
          {Organized and directed a team of 15 students to showcase athletic competencies for an audience of over 300 students and parents.}
        \resumeItem{}
          {Surveyed and created an art class for over 15 students.}
        \resumeItem{}
          {Handled inquiries from parents regarding student performance.}
      \resumeItemListEnd

    \resumeSubheading
      {Russel Cellular}{Rowlett, TX}
      {Wireless Sales Assistant Manager}{January 2016 - October 2017}
      \resumeItemListStart
        \resumeItem{}
          {Sold an average of over 40 phones per month, exceeding quotas.}
        \resumeItem{}
          {Addressed late payments and explained billing issues, utilizing negotiation and conflict management skills.}
        \resumeItem{}
          {Created innovative ways to market and advertise our store which increased traffic by 30\%.}
        \resumeItem{}
          {Involved in team building conferences to collaborate and learn sales strategies and discussed new promotions.}
        \resumeItem{}
          {Restored and terminated phone contracts and services.}
        \resumeItem{}
          {Partnered with sales representatives to get bonuses and generate more traffic.}
        \resumeItem{}
          {Trained new sales associates.}
      \resumeItemListEnd

  \resumeSubHeadingListEnd

%-----------PROJECTS-----------------
% \section{Projects}
%   \resumeSubHeadingListStart
%     \resumeSubItem{Moon Rider Custom Fork}
%       {Moon Rider is a ...}


%   \resumeSubHeadingListEnd

%-----------Certifications-----------------
\section{Certifications}
  \resumeSubHeadingListStart
    \resumeSubItem{Responsive Web Design:}
      {Fall 2019}
    \resumeSubItem{Federal Emergency Management Agency Disaster Control:}
      {Fall 2016}
    \resumeSubItem{CPR/AED:}
      {Fall 2016}
  \resumeSubHeadingListEnd
% -------------------------------------------
%-----------Honors and Awards-----------------
\section{Honors and Awards}
  \resumeSubHeadingListStart
    \resumeSubItem{Hilton Honors Ambassador:}
      {Fall 2019}
    \resumeSubItem{Texas A\&M University-Commerce Dean's List:}
      {Fall 2017}
    \resumeSubItem{National Society of Leadership and Success:}
      {Spring 2017}
  \resumeSubHeadingListEnd
% -------------------------------------------
\end{document}