Marcus by Goldman Sachs Support Message

I understand your concern. Please note that at Marcus we have standard timeframes for incoming as well as outgoing ACH transfer.

Incoming ACH transfers take 1-3 business days to be pulled from the external bank. Once those funds have been pulled, your money should be available on the fifth business day after the day the ACH transfer is deemed to be received by us. This is five business days after the Federal Reserve credits us the funds.

You may track your transfer online by accessing the Transfer Tracker. The tracker appears after you request a transfer through our Contact Center or on the Marcus website on the ‘Account Details’ page. Once on the 'Account Details' page, you can click on "Track My Transfer" beneath your transfer in the transaction history.

An outgoing ACH transfer can take 1-3 business days to leave your Marcus account. Each bank is different, and it could take longer for your external bank to receive and process the funds. Please call your external bank if you'd like to learn more about their funds availability policies.