Answer

Hello Ian,

Thanks for reaching out! We looked into your order and we do see that it left Yetee HQ on 12/2/19. We do know that this is a hectic time of year for shipping services due to the impending holidays so we have seen some delays with packages having their statuses updated. We understand that you're moving soon and how this can be issue for concern. We apologize for any inconvenience this may be causing you. We'd like to give the tracking till Friday to update so that we can confirm our first hunch. If tracking hasn't updated by then, please send us another message around that time and we'll look into what we can do for you.

-Taylor @ The Yetee