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  1. *******************************************************************************
  2. * *
  3. * Bugcheck Analysis *
  4. * *
  5. *******************************************************************************
  6.  
  7. USER_MODE_HEALTH_MONITOR (9e)
  8. One or more critical user mode components failed to satisfy a health check.
  9. Hardware mechanisms such as watchdog timers can detect that basic kernel
  10. services are not executing. However, resource starvation issues, including
  11. memory leaks, lock contention, and scheduling priority misconfiguration,
  12. may block critical user mode components without blocking DPCs or
  13. draining the nonpaged pool.
  14. Kernel components can extend watchdog timer functionality to user mode
  15. by periodically monitoring critical applications. This bugcheck indicates
  16. that a user mode health check failed in a manner such that graceful
  17. shutdown is unlikely to succeed. It restores critical services by
  18. rebooting and/or allowing application failover to other servers.
  19. Arguments:
  20. Arg1: ffffe00026e00780, Process that failed to satisfy a health check within the
  21. configured timeout
  22. Arg2: 000000000000003c, Health monitoring timeout (seconds)
  23. Arg3: 000000000000000a, WatchdogSourceClussvcIsAlive
  24. Cluster service sends heartbeat to netft every 500 millseconds.
  25. By default netft expects at least 1 heartbeat per second.
  26. If this watchdog was triggered that means clussvc is o not getting
  27. CPU to send heartbers.
  28. Arg4: 0000000000000000
  29.  
  30. Debugging Details:
  31. ------------------
  32.  
  33. *************************************************************************
  34. *** ***
  35. *** ***
  36. *** Either you specified an unqualified symbol, or your debugger ***
  37. *** doesn't have full symbol information. Unqualified symbol ***
  38. *** resolution is turned off by default. Please either specify a ***
  39. *** fully qualified symbol module!symbolname, or enable resolution ***
  40. *** of unqualified symbols by typing ".symopt- 100". Note that ***
  41. *** enabling unqualified symbol resolution with network symbol ***
  42. *** server shares in the symbol path may cause the debugger to ***
  43. *** appear to hang for long periods of time when an incorrect ***
  44. *** symbol name is typed or the network symbol server is down. ***
  45. *** ***
  46. *** For some commands to work properly, your symbol path ***
  47. *** must point to .pdb files that have full type information. ***
  48. *** ***
  49. *** Certain .pdb files (such as the public OS symbols) do not ***
  50. *** contain the required information. Contact the group that ***
  51. *** provided you with these symbols if you need this command to ***
  52. *** work. ***
  53. *** ***
  54. *** Type referenced: netft!NETFT_WATCHDOG_SOURCE ***
  55. *** ***
  56. *************************************************************************
  57. GetUlongPtrFromAddress: unable to read from fffff802d2951310
  58.  
  59. KEY_VALUES_STRING: 1
  60.  
  61.  
  62. PROCESSES_ANALYSIS: 1
  63.  
  64. SERVICE_ANALYSIS: 1
  65.  
  66. STACKHASH_ANALYSIS: 1
  67.  
  68. TIMELINE_ANALYSIS: 1
  69.  
  70.  
  71. DUMP_CLASS: 1
  72.  
  73. DUMP_QUALIFIER: 400
  74.  
  75. BUILD_VERSION_STRING: 9600.19202.amd64fre.winblue_ltsb.181110-0600
  76.  
  77. SYSTEM_MANUFACTURER: HP
  78.  
  79. SYSTEM_PRODUCT_NAME: ProLiant DL380 Gen9
  80.  
  81. SYSTEM_SKU: 826682-B21
  82.  
  83. BIOS_VENDOR: HP
  84.  
  85. BIOS_VERSION: P89
  86.  
  87. BIOS_DATE: 05/21/2018
  88.  
  89. BASEBOARD_MANUFACTURER: HP
  90.  
  91. BASEBOARD_PRODUCT: ProLiant DL380 Gen9
  92.  
  93. DUMP_TYPE: 2
  94.  
  95. BUGCHECK_P1: ffffe00026e00780
  96.  
  97. BUGCHECK_P2: 3c
  98.  
  99. BUGCHECK_P3: a
  100.  
  101. BUGCHECK_P4: 0
  102.  
  103. PROCESS_NAME: clussvc.exe
  104.  
  105. IMAGE_NAME: clussvc.exe
  106.  
  107. DEBUG_FLR_IMAGE_TIMESTAMP: 0
  108.  
  109. MODULE_NAME: clussvc
  110.  
  111. FAULTING_MODULE: 0000000000000000
  112.  
  113. CPU_COUNT: 20
  114.  
  115. CPU_MHZ: 832
  116.  
  117. CPU_VENDOR: GenuineIntel
  118.  
  119. CPU_FAMILY: 6
  120.  
  121. CPU_MODEL: 4f
  122.  
  123. CPU_STEPPING: 1
  124.  
  125. CPU_MICROCODE: 6,4f,1,0 (F,M,S,R) SIG: B00002E'00000000 (cache) B00002E'00000000 (init)
  126.  
  127. CUSTOMER_CRASH_COUNT: 1
  128.  
  129. DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT_SERVER
  130.  
  131. BUGCHECK_STR: 0x9E
  132.  
  133. CURRENT_IRQL: 2
  134.  
  135. ANALYSIS_SESSION_HOST: BDELL
  136.  
  137. ANALYSIS_SESSION_TIME: 01-09-2020 12:59:58.0606
  138.  
  139. ANALYSIS_VERSION: 10.0.18362.1 amd64fre
  140.  
  141. STACK_TEXT:
  142. ffffd001`dab3a968 fffff800`2b2fa468 : 00000000`0000009e ffffe000`26e00780 00000000`0000003c 00000000`0000000a : nt!KeBugCheckEx
  143. ffffd001`dab3a970 fffff800`2b2fa0f2 : 00000000`00000000 00000000`00000001 ffffd001`dab1e180 00000000`00000000 : netft!NetftProcessWatchdogEvent+0xe4
  144. ffffd001`dab3a9b0 fffff802`d2630b48 : ffffd001`dab3ab20 00000000`00000000 ffffe800`3ce4c010 00000000`00000000 : netft!NetftWatchdogTimerDpc+0x36
  145. ffffd001`dab3a9e0 fffff802`d2746faa : ffffd001`dab1e180 ffffd001`dab1e180 ffffd001`dab2ea80 ffffe800`43102880 : nt!KiRetireDpcList+0x4f8
  146. ffffd001`dab3ac60 00000000`00000000 : ffffd001`dab3b000 ffffd001`dab35000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a
  147.  
  148.  
  149. THREAD_SHA1_HASH_MOD_FUNC: ceabc0ebf1b805b8b961103c5fc0900d75e10ebd
  150.  
  151. THREAD_SHA1_HASH_MOD_FUNC_OFFSET: dab219cd26072518188cc78a3d85e21a6c5740b9
  152.  
  153. THREAD_SHA1_HASH_MOD: bda3626ee178dac7f74a0a80cfdb2e5d00aa032d
  154.  
  155. FOLLOWUP_NAME: MachineOwner
  156.  
  157. STACK_COMMAND: .thread ; .cxr ; kb
  158.  
  159. FAILURE_BUCKET_ID: 0x9E_a_IMAGE_clussvc.exe
  160.  
  161. BUCKET_ID: 0x9E_a_IMAGE_clussvc.exe
  162.  
  163. PRIMARY_PROBLEM_CLASS: 0x9E_a_IMAGE_clussvc.exe
  164.  
  165. TARGET_TIME: 2019-12-31T13:44:53.000Z
  166.  
  167. OSBUILD: 9600
  168.  
  169. OSSERVICEPACK: 19202
  170.  
  171. SERVICEPACK_NUMBER: 0
  172.  
  173. OS_REVISION: 0
  174.  
  175. SUITE_MASK: 272
  176.  
  177. PRODUCT_TYPE: 3
  178.  
  179. OSPLATFORM_TYPE: x64
  180.  
  181. OSNAME: Windows 8.1
  182.  
  183. OSEDITION: Windows 8.1 Server TerminalServer SingleUserTS
  184.  
  185. OS_LOCALE:
  186.  
  187. USER_LCID: 0
  188.  
  189. OSBUILD_TIMESTAMP: 2018-11-10 11:00:47
  190.  
  191. BUILDDATESTAMP_STR: 181110-0600
  192.  
  193. BUILDLAB_STR: winblue_ltsb
  194.  
  195. BUILDOSVER_STR: 6.3.9600.19202.amd64fre.winblue_ltsb.181110-0600
  196.  
  197. ANALYSIS_SESSION_ELAPSED_TIME: 67c
  198.  
  199. ANALYSIS_SOURCE: KM
  200.  
  201. FAILURE_ID_HASH_STRING: km:0x9e_a_image_clussvc.exe
  202.  
  203. FAILURE_ID_HASH: {987def74-31b2-9ff0-a34a-d22365e3b8e7}
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