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  1. Order Support (2:19:43 PM):Welcome to Razer Support, my name is Alden A. Please hold for a few moments while I review your inquiry. For quality assurance purposes, you may be selected to receive a survey regarding your service experience.
  2. Order Support (2:19:50 PM):It seems like you would want to get an update on your order's status. Let me go ahead and help you with this.
  3. Order Support (2:20:01 PM):Can you please share the order number so that I can check for you?
  4. Me (2:20:23 PM):Hi Alden, my order number is RZCAWP00000007639606
  5. Order Support (2:21:12 PM):Wonderful.
  6. Order Support (2:21:31 PM):We have actually already escalated your case.
  7. Order Support (2:21:39 PM):We have already pushed your order through.
  8. Order Support (2:22:02 PM):Please be advised that the order was successfully pushed through today.
  9. Order Support (2:22:08 PM):Which means, it is now being processed.
  10. Me (2:22:20 PM):Ah alright. How long should it take to arrive? I require a laptop to do work, and the one I am currently using needs to be returned soon
  11. Order Support (2:22:46 PM):For the shipping guidelines, please visit this link:
  12. https://www.razerzone.com/shipping-guide
  13. Me (2:23:02 PM):Alright, sorry for the hassle
  14. Me (2:23:08 PM):Thanks for such a quick response!
  15. Order Support (2:23:13 PM):All the information should be there.
  16. Order Support (2:23:21 PM):Is there anything else I might be able to help you with today?
  17. Me (2:23:31 PM):That would be all. I'm just a bit worried
  18. Me (2:23:49 PM):Thanks, and have a great day!
  19.  
  20. Case number: 01577615
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