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Umbrel error: Failed to mount external drive

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Nov 14th, 2022
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  1. =====================
  2. = Umbrel debug info =
  3. =====================
  4.  
  5. Umbrel version
  6. --------------
  7. 0.5.3
  8.  
  9. Flashed OS version
  10. -----------------
  11. v0.5.3
  12.  
  13. Raspberry Pi Model
  14. ------------------
  15. Revision : d03115
  16. Serial : 10000000b096220c
  17. Model : Raspberry Pi 4 Model B Rev 1.5
  18.  
  19. Firmware
  20. --------
  21. Dec 1 2021 15:01:54
  22. Copyright (c) 2012 Broadcom
  23. version 71bd3109023a0c8575585ba87cbb374d2eeb038f (clean) (release) (start)
  24.  
  25. Temperature
  26. -----------
  27. temp=40.4'C
  28.  
  29. Throttling
  30. ----------
  31. throttled=0x0
  32.  
  33. Memory usage
  34. ------------
  35. total used free shared buff/cache available
  36. Mem: 7.8G 120M 7.4G 8.0M 286M 7.6G
  37. Swap: 0B 0B 0B
  38.  
  39. total: 1.6%
  40. system: 1.6%
  41.  
  42. Memory monitor logs
  43. -------------------
  44. tail: cannot open '/home/umbrel/umbrel/scripts/../logs/memory-monitor.log' for reading: No such file or directory
  45.  
  46. Filesystem information
  47. ----------------------
  48. Filesystem Size Used Avail Use% Mounted on
  49. /dev/root 30G 2.9G 25G 11% /
  50. /dev/root 30G 2.9G 25G 11% /
  51.  
  52. Startup service logs
  53. --------------------
  54. -- Logs begin at Sun 2022-11-13 14:17:01 UTC, end at Mon 2022-11-14 09:08:23 UTC. --
  55. Nov 13 15:21:27 umbrel systemd[1]: Dependency failed for Umbrel Startup Service.
  56. Nov 13 15:21:27 umbrel systemd[1]: umbrel-startup.service: Job umbrel-startup.service/start failed with result 'dependency'.
  57.  
  58. External storage service logs
  59. -----------------------------
  60. -- Logs begin at Sun 2022-11-13 14:17:01 UTC, end at Mon 2022-11-14 09:08:23 UTC. --
  61. Nov 13 15:18:19 umbrel systemd[1]: Starting External Storage Mounter...
  62. Nov 13 15:18:19 umbrel external storage mounter[482]: Running external storage mount script...
  63. Nov 13 15:18:19 umbrel external storage mounter[482]: Found device "WDS100T2 B0A-00SM50"
  64. Nov 13 15:18:19 umbrel external storage mounter[482]: Blacklisting USB device IDs against UAS driver...
  65. Nov 13 15:18:19 umbrel external storage mounter[482]: Rebinding USB drivers...
  66. Nov 13 15:18:19 umbrel external storage mounter[482]: Checking USB devices are back...
  67. Nov 13 15:18:19 umbrel external storage mounter[482]: Waiting for USB devices...
  68. Nov 13 15:18:20 umbrel external storage mounter[482]: Waiting for USB devices...
  69. Nov 13 15:18:21 umbrel external storage mounter[482]: Waiting for USB devices...
  70. Nov 13 15:18:22 umbrel external storage mounter[482]: Checking if the device is ext4...
  71. Nov 13 15:18:22 umbrel external storage mounter[482]: Yes, it is ext4
  72. Nov 13 15:18:22 umbrel external storage mounter[482]: Checking filesystem for corruption...
  73. Nov 13 15:18:22 umbrel external storage mounter[482]: e2fsck 1.44.5 (15-Dec-2018)
  74. Nov 13 15:18:23 umbrel external storage mounter[482]: umbrel: recovering journal
  75. Nov 13 15:21:27 umbrel external storage mounter[482]: fsck.ext4: No such file or directory while trying to re-open umbrel
  76. Nov 13 15:21:27 umbrel external storage mounter[482]: umbrel: ********** WARNING: Filesystem still has errors **********
  77. Nov 13 15:21:27 umbrel external storage mounter[482]: Mounting partition...
  78. Nov 13 15:21:27 umbrel external storage mounter[482]: mount: /mnt/data: special device /dev/sda1 does not exist.
  79. Nov 13 15:21:27 umbrel external storage mounter[482]: Error mounting partition
  80. Nov 13 15:21:27 umbrel systemd[1]: umbrel-external-storage.service: Main process exited, code=exited, status=1/FAILURE
  81. Nov 13 15:21:27 umbrel systemd[1]: umbrel-external-storage.service: Failed with result 'exit-code'.
  82. Nov 13 15:21:27 umbrel systemd[1]: Failed to start External Storage Mounter.
  83.  
  84. External storage SD card update service logs
  85. --------------------------------------------
  86. -- Logs begin at Sun 2022-11-13 14:17:01 UTC, end at Mon 2022-11-14 09:08:23 UTC. --
  87. Nov 13 15:21:27 umbrel systemd[1]: Dependency failed for External Storage SDcard Updater.
  88. Nov 13 15:21:27 umbrel systemd[1]: umbrel-external-storage-sdcard-update.service: Job umbrel-external-storage-sdcard-update.service/start failed with result 'dependency'.
  89.  
  90. Karen logs
  91. ----------
  92.  
  93. tail: cannot open 'logs/karen.log' for reading: No such file or directory
  94.  
  95. Docker containers
  96. -----------------
  97. NAMES STATUS
  98.  
  99. Umbrel logs
  100. -----------
  101.  
  102. ERROR: The Compose file './docker-compose.yml' is invalid because:
  103. networks.default.ipam.config.subnet is invalid: should use the CIDR format
  104. services.tor_proxy.ports contains an invalid type, it should be a number, or an object
  105. services.auth.ports contains an invalid type, it should be a number, or an object
  106. services.nginx.ports contains an invalid type, it should be a number, or an object
  107.  
  108. Tor Proxy logs
  109. --------
  110.  
  111. ERROR: The Compose file './docker-compose.yml' is invalid because:
  112. networks.default.ipam.config.subnet is invalid: should use the CIDR format
  113. services.tor_proxy.ports contains an invalid type, it should be a number, or an object
  114. services.auth.ports contains an invalid type, it should be a number, or an object
  115. services.nginx.ports contains an invalid type, it should be a number, or an object
  116. ================
  117. ==== Result ====
  118. ================
  119. You have either no external drive connected to your Raspberry Pi or the drive is not being detected.
  120. Please shutdown your Raspberry Pi ('sudo shutdown'), then plug the SSD into the other USB3 port.
  121. After you've finished that, boot your Raspberry Pi back up. If it still still doesn't work,
  122. you can contact us on Telegram (t.me/getumbrel) and share the output of this script.
  123.  
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