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  1. "dispositions": {
  2. "defaultDispositionGroup": [
  3. {"code": "291", "name": "No Caller/Audio Issues", "final": true},
  4. {"code": "295", "name": "Not Interested", "final": true},
  5. {"code": "296", "name": "Already Has Product", "final": true},
  6. {"code": "297", "name": "Wrong Number", "final": true},
  7. {"code": "298", "name": "Supervisor Transfer", "final": true},
  8. {"code": "299", "name": "Sale", "final": true},
  9. {"code": "300", "name": "Language Barrier", "final": true},
  10. {"code": "307", "name": "Appointment Set", "final": true},
  11. {"code": "701", "name": "Partial Refund", "final": true},
  12. {"code": "702", "name": "Cancellation", "final": true},
  13. {"code": "703", "name": "Full Refund", "final": true},
  14. {"code": "704", "name": "RMA Issued", "final": true},
  15. {"code": "705", "name": "Saved Full Subscription", "final": true},
  16. {"code": "706", "name": "Downsell", "final": true},
  17. {"code": "707", "name": "Price Reduction", "final": true},
  18. {"code": "708", "name": "Blacklist/Chargeback/Fraud", "final": true},
  19. {"code": "709", "name": "Support Call", "final": true},
  20. {"code": "710", "name": "Free Product", "final": true},
  21. {"code": "711", "name": "Reship", "final": true},
  22. {"code": "712", "name": "Call Disconnected", "final": false, "retry": "60", "ca": "110"},
  23. {"code": "713", "name": "Parts/Repair", "final": true},
  24. {"code": "715", "name": "Order Adjustment", "final": true},
  25. {"code": "716", "name": "Final Billing Option", "final": true},
  26. {"code": "717", "name": "Trial Extension", "final": true},
  27. {"code": "718", "name": "Test", "final": true},
  28. {"code": "719", "name": "Pre-Paid Payment", "final": true},
  29. {"code": "720", "name": "Answering Machine", "final": false, "retry": "60", "ca": "5"},
  30. {"code": "721", "name": "Schedule Call Back", "final": false, "callback": true},
  31. {"code": "722", "name": "Declined Payment", "final": true},
  32. {"code": "723", "name": "Disconnected Number", "final": true},
  33. {"code": "724", "name": "Do Not Call", "final": true, "isDnc": true},
  34. {"code": "725", "name": "Too Expensive", "final": true},
  35. {"code": "726", "name": "Same Day Void", "final": true},
  36. {"code": "727", "name": "Escalation", "final": true},
  37. {"code": "728", "name": "After Trial Cancel - Full Refund/RMA", "final": true},
  38. {"code": "729", "name": "Within Trial Cancel - No Recovery", "final": true},
  39. {"code": "730", "name": "Within Trial - Reduce", "final": true},
  40. {"code": "731", "name": "After Trial - Reduce", "final": true},
  41. {"code": "732", "name": "After Trial - Cancel Only", "final": true},
  42. {"code": "733", "name": "Shipping Issues", "final": true},
  43. {"code": "734", "name": "3rd Party Transfer", "final": true},
  44. {"code": "735", "name": "Free Trial Offer", "final": true},
  45. {"code": "737", "name": "Not Available", "final": true},
  46. {"code": "741", "name": "Backorder", "final": true},
  47. {"code": "742", "name": "Full Save", "final": true},
  48. {"code": "743", "name": "Support - Decline Issue", "final": true},
  49. {"code": "744", "name": "Support - Wrong Product Received", "final": true},
  50. {"code": "745", "name": "Support - Tracking Issue", "final": true},
  51. {"code": "746", "name": "Support Call - Other", "final": true},
  52. {"code": "747", "name": "Support Call - Product Info", "final": true}
  53. ],
  54. "1Tac_Outbound_Declines_IB": [
  55. {"code": "291", "name": "No Caller/Audio Issues", "final": true},
  56. {"code": "295", "name": "Not Interested", "final": true},
  57. {"code": "296", "name": "Already Has Product", "final": true},
  58. {"code": "297", "name": "Wrong Number", "final": true},
  59. {"code": "298", "name": "Supervisor Transfer", "final": true},
  60. {"code": "299", "name": "Sale", "final": true},
  61. {"code": "300", "name": "Language Barrier", "final": true},
  62. {"code": "701", "name": "Partial Refund", "final": true},
  63. {"code": "702", "name": "Cancellation", "final": true},
  64. {"code": "703", "name": "Full Refund", "final": true},
  65. {"code": "704", "name": "RMA Issued", "final": true},
  66. {"code": "705", "name": "Saved Full Subscription", "final": true},
  67. {"code": "706", "name": "Downsell", "final": true},
  68. {"code": "707", "name": "Price Reduction", "final": true},
  69. {"code": "708", "name": "Blacklist/Chargeback/Fraud", "final": true},
  70. {"code": "709", "name": "Support Call", "final": true},
  71. {"code": "710", "name": "Free Product", "final": true},
  72. {"code": "711", "name": "Reship", "final": true},
  73. {"code": "712", "name": "Call Disconnected", "final": false, "retry": "60", "ca": "110"},
  74. {"code": "713", "name": "Parts/Repair", "final": true},
  75. {"code": "715", "name": "Order Adjustment", "final": true},
  76. {"code": "716", "name": "Final Billing Option", "final": true},
  77. {"code": "717", "name": "Trial Extension", "final": true},
  78. {"code": "718", "name": "Test", "final": true},
  79. {"code": "719", "name": "Pre-Paid Payment", "final": true},
  80. {"code": "720", "name": "Answering Machine", "final": false, "retry": "60", "ca": "5"},
  81. {"code": "721", "name": "Schedule Call Back", "final": false, "callback": true},
  82. {"code": "722", "name": "Declined Payment", "final": true},
  83. {"code": "723", "name": "Disconnected Number", "final": true},
  84. {"code": "724", "name": "Do Not Call", "final": true, "isDnc": true},
  85. {"code": "725", "name": "Too Expensive", "final": true},
  86. {"code": "726", "name": "Same Day Void", "final": true},
  87. {"code": "727", "name": "Escalation", "final": true},
  88. {"code": "728", "name": "After Trial Cancel - Full Refund/RMA", "final": true},
  89. {"code": "729", "name": "Within Trial Cancel - No Recovery", "final": true},
  90. {"code": "730", "name": "Within Trial - Reduce", "final": true},
  91. {"code": "731", "name": "After Trial - Reduce", "final": true},
  92. {"code": "733", "name": "Shipping Issues", "final": true},
  93. {"code": "734", "name": "3rd Party Transfer", "final": true},
  94. {"code": "735", "name": "Free Trial Offer", "final": true},
  95. {"code": "737", "name": "Not Available", "final": true},
  96. {"code": "741", "name": "Backorder", "final": true},
  97. {"code": "742", "name": "Full Save", "final": true},
  98. {"code": "743", "name": "Support - Decline Issue", "final": true},
  99. {"code": "744", "name": "Support - Wrong Product Received", "final": true},
  100. {"code": "745", "name": "Support - Tracking Issue", "final": true},
  101. {"code": "746", "name": "Support Call - Other", "final": true},
  102. {"code": "747", "name": "Support Call - Product Info", "final": true}
  103. ],
  104. "PetJoy_Outbound_Declines_IB": [
  105. {"code": "291", "name": "No Caller/Audio Issues", "final": true},
  106. {"code": "295", "name": "Not Interested", "final": true},
  107. {"code": "296", "name": "Already Has Product", "final": true},
  108. {"code": "297", "name": "Wrong Number", "final": true},
  109. {"code": "298", "name": "Supervisor Transfer", "final": true},
  110. {"code": "299", "name": "Sale", "final": true},
  111. {"code": "300", "name": "Language Barrier", "final": true},
  112. {"code": "701", "name": "Partial Refund", "final": true},
  113. {"code": "702", "name": "Cancellation", "final": true},
  114. {"code": "703", "name": "Full Refund", "final": true},
  115. {"code": "704", "name": "RMA Issued", "final": true},
  116. {"code": "705", "name": "Saved Full Subscription", "final": true},
  117. {"code": "706", "name": "Downsell", "final": true},
  118. {"code": "707", "name": "Price Reduction", "final": true},
  119. {"code": "708", "name": "Blacklist/Chargeback/Fraud", "final": true},
  120. {"code": "709", "name": "Support Call", "final": true},
  121. {"code": "710", "name": "Free Product", "final": true},
  122. {"code": "711", "name": "Reship", "final": true},
  123. {"code": "712", "name": "Call Disconnected", "final": false, "retry": "60", "ca": "110"},
  124. {"code": "713", "name": "Parts/Repair", "final": true},
  125. {"code": "715", "name": "Order Adjustment", "final": true},
  126. {"code": "716", "name": "Final Billing Option", "final": true},
  127. {"code": "717", "name": "Trial Extension", "final": true},
  128. {"code": "718", "name": "Test", "final": true},
  129. {"code": "719", "name": "Pre-Paid Payment", "final": true},
  130. {"code": "720", "name": "Answering Machine", "final": false, "retry": "60", "ca": "5"},
  131. {"code": "721", "name": "Schedule Call Back", "final": false, "callback": true},
  132. {"code": "722", "name": "Declined Payment", "final": true},
  133. {"code": "723", "name": "Disconnected Number", "final": true},
  134. {"code": "724", "name": "Do Not Call", "final": true, "isDnc": true},
  135. {"code": "725", "name": "Too Expensive", "final": true},
  136. {"code": "726", "name": "Same Day Void", "final": true},
  137. {"code": "727", "name": "Escalation", "final": true},
  138. {"code": "728", "name": "After Trial Cancel - Full Refund/RMA", "final": true},
  139. {"code": "729", "name": "Within Trial Cancel - No Recovery", "final": true},
  140. {"code": "730", "name": "Within Trial - Reduce", "final": true},
  141. {"code": "731", "name": "After Trial - Reduce", "final": true},
  142. {"code": "733", "name": "Shipping Issues", "final": true},
  143. {"code": "734", "name": "3rd Party Transfer", "final": true},
  144. {"code": "735", "name": "Free Trial Offer", "final": true},
  145. {"code": "737", "name": "Not Available", "final": true},
  146. {"code": "741", "name": "Backorder", "final": true},
  147. {"code": "742", "name": "Full Save", "final": true},
  148. {"code": "743", "name": "Support - Decline Issue", "final": true},
  149. {"code": "744", "name": "Support - Wrong Product Received", "final": true},
  150. {"code": "745", "name": "Support - Tracking Issue", "final": true},
  151. {"code": "746", "name": "Support Call - Other", "final": true},
  152. {"code": "747", "name": "Support Call - Product Info", "final": true}
  153. ],
  154. "1Tac_Outbound_Declines": [
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  156. {"code": "295", "name": "Not Interested", "final": true},
  157. {"code": "296", "name": "Already Has Product", "final": true},
  158. {"code": "297", "name": "Wrong Number", "final": true},
  159. {"code": "298", "name": "Supervisor Transfer", "final": true},
  160. {"code": "299", "name": "Sale", "final": true},
  161. {"code": "300", "name": "Language Barrier", "final": true},
  162. {"code": "701", "name": "Partial Refund", "final": true},
  163. {"code": "702", "name": "Cancellation", "final": true},
  164. {"code": "703", "name": "Full Refund", "final": true},
  165. {"code": "704", "name": "RMA Issued", "final": true},
  166. {"code": "705", "name": "Saved Full Subscription", "final": true},
  167. {"code": "706", "name": "Downsell", "final": true},
  168. {"code": "707", "name": "Price Reduction", "final": true},
  169. {"code": "708", "name": "Blacklist/Chargeback/Fraud", "final": true},
  170. {"code": "709", "name": "Support Call", "final": true},
  171. {"code": "710", "name": "Free Product", "final": true},
  172. {"code": "711", "name": "Reship", "final": true},
  173. {"code": "712", "name": "Call Disconnected", "final": false, "retry": "60", "ca": "110"},
  174. {"code": "713", "name": "Parts/Repair", "final": true},
  175. {"code": "715", "name": "Order Adjustment", "final": true},
  176. {"code": "716", "name": "Final Billing Option", "final": true},
  177. {"code": "717", "name": "Trial Extension", "final": true},
  178. {"code": "718", "name": "Test", "final": true},
  179. {"code": "719", "name": "Pre-Paid Payment", "final": true},
  180. {"code": "720", "name": "Answering Machine", "final": false, "retry": "60", "ca": "5"},
  181. {"code": "721", "name": "Schedule Call Back", "final": false, "callback": true},
  182. {"code": "722", "name": "Declined Payment", "final": true},
  183. {"code": "723", "name": "Disconnected Number", "final": true},
  184. {"code": "724", "name": "Do Not Call", "final": true, "isDnc": true},
  185. {"code": "725", "name": "Too Expensive", "final": true},
  186. {"code": "726", "name": "Same Day Void", "final": true},
  187. {"code": "727", "name": "Escalation", "final": true},
  188. {"code": "728", "name": "After Trial Cancel - Full Refund/RMA", "final": true},
  189. {"code": "729", "name": "Within Trial Cancel - No Recovery", "final": true},
  190. {"code": "730", "name": "Within Trial - Reduce", "final": true},
  191. {"code": "731", "name": "After Trial - Reduce", "final": true},
  192. {"code": "732", "name": "After Trial - Cancel Only", "final": true},
  193. {"code": "733", "name": "Shipping Issues", "final": true},
  194. {"code": "734", "name": "3rd Party Transfer", "final": true},
  195. {"code": "735", "name": "Free Trial Offer", "final": true},
  196. {"code": "737", "name": "Not Available", "final": true},
  197. {"code": "741", "name": "Backorder", "final": true},
  198. {"code": "742", "name": "Full Save", "final": true},
  199. {"code": "743", "name": "Support - Decline Issue", "final": true},
  200. {"code": "744", "name": "Support - Wrong Product Received", "final": true},
  201. {"code": "745", "name": "Support - Tracking Issue", "final": true},
  202. {"code": "746", "name": "Support Call - Other", "final": true},
  203. {"code": "747", "name": "Support Call - Product Info", "final": true}
  204. ],
  205. "PetJoyOutboundSalesIB": [
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  207. {"code": "295", "name": "Not Interested", "final": true},
  208. {"code": "296", "name": "Already Has Product", "final": true},
  209. {"code": "297", "name": "Wrong Number", "final": true},
  210. {"code": "298", "name": "Supervisor Transfer", "final": true},
  211. {"code": "299", "name": "Sale", "final": true},
  212. {"code": "300", "name": "Language Barrier", "final": true},
  213. {"code": "701", "name": "Partial Refund", "final": true},
  214. {"code": "702", "name": "Cancellation", "final": true},
  215. {"code": "703", "name": "Full Refund", "final": true},
  216. {"code": "704", "name": "RMA Issued", "final": true},
  217. {"code": "705", "name": "Saved Full Subscription", "final": true},
  218. {"code": "706", "name": "Downsell", "final": true},
  219. {"code": "707", "name": "Price Reduction", "final": true},
  220. {"code": "708", "name": "Blacklist/Chargeback/Fraud", "final": true},
  221. {"code": "709", "name": "Support Call", "final": true},
  222. {"code": "710", "name": "Free Product", "final": true},
  223. {"code": "711", "name": "Reship", "final": true},
  224. {"code": "712", "name": "Call Disconnected", "final": false, "retry": "60", "ca": "110"},
  225. {"code": "713", "name": "Parts/Repair", "final": true},
  226. {"code": "715", "name": "Order Adjustment", "final": true},
  227. {"code": "716", "name": "Final Billing Option", "final": true},
  228. {"code": "717", "name": "Trial Extension", "final": true},
  229. {"code": "718", "name": "Test", "final": true},
  230. {"code": "719", "name": "Pre-Paid Payment", "final": true},
  231. {"code": "720", "name": "Answering Machine", "final": false, "retry": "60", "ca": "5"},
  232. {"code": "721", "name": "Schedule Call Back", "final": false, "callback": true},
  233. {"code": "722", "name": "Declined Payment", "final": true},
  234. {"code": "723", "name": "Disconnected Number", "final": true},
  235. {"code": "724", "name": "Do Not Call", "final": true, "isDnc": true},
  236. {"code": "725", "name": "Too Expensive", "final": true},
  237. {"code": "726", "name": "Same Day Void", "final": true},
  238. {"code": "727", "name": "Escalation", "final": true},
  239. {"code": "728", "name": "After Trial Cancel - Full Refund/RMA", "final": true},
  240. {"code": "729", "name": "Within Trial Cancel - No Recovery", "final": true},
  241. {"code": "730", "name": "Within Trial - Reduce", "final": true},
  242. {"code": "731", "name": "After Trial - Reduce", "final": true},
  243. {"code": "733", "name": "Shipping Issues", "final": true},
  244. {"code": "734", "name": "3rd Party Transfer", "final": true},
  245. {"code": "735", "name": "Free Trial Offer", "final": true},
  246. {"code": "737", "name": "Not Available", "final": true},
  247. {"code": "741", "name": "Backorder", "final": true},
  248. {"code": "742", "name": "Full Save", "final": true},
  249. {"code": "743", "name": "Support - Decline Issue", "final": true},
  250. {"code": "744", "name": "Support - Wrong Product Received", "final": true},
  251. {"code": "745", "name": "Support - Tracking Issue", "final": true},
  252. {"code": "746", "name": "Support Call - Other", "final": true},
  253. {"code": "747", "name": "Support Call - Product Info", "final": true}
  254. ],
  255. "PetJoy_Outbound_Declines": [
  256. {"code": "291", "name": "No Caller/Audio Issues", "final": true},
  257. {"code": "295", "name": "Not Interested", "final": true},
  258. {"code": "296", "name": "Already Has Product", "final": true},
  259. {"code": "297", "name": "Wrong Number", "final": true},
  260. {"code": "298", "name": "Supervisor Transfer", "final": true},
  261. {"code": "299", "name": "Sale", "final": true},
  262. {"code": "300", "name": "Language Barrier", "final": true},
  263. {"code": "701", "name": "Partial Refund", "final": true},
  264. {"code": "702", "name": "Cancellation", "final": true},
  265. {"code": "703", "name": "Full Refund", "final": true},
  266. {"code": "704", "name": "RMA Issued", "final": true},
  267. {"code": "705", "name": "Saved Full Subscription", "final": true},
  268. {"code": "706", "name": "Downsell", "final": true},
  269. {"code": "707", "name": "Price Reduction", "final": true},
  270. {"code": "708", "name": "Blacklist/Chargeback/Fraud", "final": true},
  271. {"code": "709", "name": "Support Call", "final": true},
  272. {"code": "710", "name": "Free Product", "final": true},
  273. {"code": "711", "name": "Reship", "final": true},
  274. {"code": "712", "name": "Call Disconnected", "final": false, "retry": "60", "ca": "110"},
  275. {"code": "713", "name": "Parts/Repair", "final": true},
  276. {"code": "715", "name": "Order Adjustment", "final": true},
  277. {"code": "716", "name": "Final Billing Option", "final": true},
  278. {"code": "717", "name": "Trial Extension", "final": true},
  279. {"code": "718", "name": "Test", "final": true},
  280. {"code": "719", "name": "Pre-Paid Payment", "final": true},
  281. {"code": "720", "name": "Answering Machine", "final": false, "retry": "60", "ca": "5"},
  282. {"code": "721", "name": "Schedule Call Back", "final": false, "callback": true},
  283. {"code": "722", "name": "Declined Payment", "final": true},
  284. {"code": "723", "name": "Disconnected Number", "final": true},
  285. {"code": "724", "name": "Do Not Call", "final": true, "isDnc": true},
  286. {"code": "725", "name": "Too Expensive", "final": true},
  287. {"code": "726", "name": "Same Day Void", "final": true},
  288. {"code": "727", "name": "Escalation", "final": true},
  289. {"code": "728", "name": "After Trial Cancel - Full Refund/RMA", "final": true},
  290. {"code": "729", "name": "Within Trial Cancel - No Recovery", "final": true},
  291. {"code": "730", "name": "Within Trial - Reduce", "final": true},
  292. {"code": "731", "name": "After Trial - Reduce", "final": true},
  293. {"code": "732", "name": "After Trial - Cancel Only", "final": true},
  294. {"code": "733", "name": "Shipping Issues", "final": true},
  295. {"code": "734", "name": "3rd Party Transfer", "final": true},
  296. {"code": "735", "name": "Free Trial Offer", "final": true},
  297. {"code": "737", "name": "Not Available", "final": true},
  298. {"code": "741", "name": "Backorder", "final": true},
  299. {"code": "742", "name": "Full Save", "final": true},
  300. {"code": "743", "name": "Support - Decline Issue", "final": true},
  301. {"code": "744", "name": "Support - Wrong Product Received", "final": true},
  302. {"code": "745", "name": "Support - Tracking Issue", "final": true},
  303. {"code": "746", "name": "Support Call - Other", "final": true},
  304. {"code": "747", "name": "Support Call - Product Info", "final": true}
  305. ],
  306. "20190822": [
  307. {"code":"701","name":"Partial Refund","final":true},
  308. {"code":"703","name":"Full Refund","final":true},
  309. {"code":"704","name":"RMA Issued","final":true},
  310. {"code":"705","name":"Saved Full Subscription","final":true},
  311. {"code":"708","name":"Blacklist/Chargeback/Fraud","final":true},
  312. {"code":"709","name":"Support Call","final":true},
  313. {"code":"298","name":"Supervisor Transfer","final":true},
  314. {"code":"710","name":"Free Product","final":true},
  315. {"code":"711","name":"Reship","final":true},
  316. {"code":"712","name":"Call Disconnected","final":false,"retry":"60","ca":"110"},
  317. {"code":"715","name":"Order Adjustment","final":true},
  318. {"code":"716","name":"Final Billing Option","final":true},
  319. {"code":"297","name":"Wrong Number","final":true},
  320. {"code":"717","name":"Trial Extension","final":true},
  321. {"code":"718","name":"Test","final":true},
  322. {"code":"299","name":"Sale","final":true},
  323. {"code":"291","name":"No Caller/Audio Issues","final":true},
  324. {"code":"726","name":"Same Day Void","final":true},
  325. {"code":"728","name":"After Trial Cancel - Full Refund/RMA","final":true},
  326. {"code":"729","name":"Within Trial Cancel - No Recovery","final":true},
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  632. {"code": "708", "name": "Blacklist/Chargeback/Fraud", "final": true},
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  641. {"code": "727", "name": "Escalation", "final": true},
  642. {"code": "728", "name": "After Trial Cancel - Full Refund/RMA", "final": true},
  643. {"code": "729", "name": "Within Trial Cancel - No Recovery", "final": true},
  644. {"code": "730", "name": "Within Trial - Reduce", "final": true},
  645. {"code": "731", "name": "After Trial - Reduce", "final": true},
  646. {"code": "732", "name": "After Trial - Cancel Only", "final": true}
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  1194. {"code": "728", "name": "After Trial Cancel - Full Refund/RMA", "final": true},
  1195. {"code": "729", "name": "Within Trial Cancel - No Recovery", "final": true},
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  1202. {"code": "737", "name": "Not Available", "final": true}
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  1230. {"code": "719", "name": "Pre-Paid Payment", "final": true},
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  1237. {"code": "726", "name": "Same Day Void", "final": true},
  1238. {"code": "727", "name": "Escalation", "final": true},
  1239. {"code": "728", "name": "After Trial Cancel - Full Refund/RMA", "final": true},
  1240. {"code": "729", "name": "Within Trial Cancel - No Recovery", "final": true},
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  1242. {"code": "731", "name": "After Trial - Reduce", "final": true},
  1243. {"code": "732", "name": "After Trial - Cancel Only", "final": true},
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  1245. {"code": "734", "name": "3rd Party Transfer", "final": true},
  1246. {"code": "735", "name": "Free Trial Offer", "final": true},
  1247. {"code": "737", "name": "Not Available", "final": true}
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  1262. {"code":"709","name":"Support Call","final":true}
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  1332. {"code":"300","name":"Language Barrier","final":true},
  1333. {"code":"291","name":"No Caller/Audio Issues","final":true},
  1334. {"code":"726","name":"Same Day Void","final":true},
  1335. {"code":"727","name":"Escalation","final":true},
  1336. {"code":"742","name":"Full Save","final":true},
  1337. {"code":"707","name":"Price Reduction","final":true},
  1338. {"code":"715","name":"Order Adjustment","final":true},
  1339. {"code":"733","name":"Shipping Issues","final":true},
  1340. {"code":"705","name":"Saved Full Subscription","final":true},
  1341. {"code":"716","name":"Final Billing Option","final":true},
  1342. {"code":"728","name":"After Trial Cancel - Full Refund/RMA","final":true},
  1343. {"code":"729","name":"Within Trial Cancel - No Recovery","final":true},
  1344. {"code":"730","name":"Within Trial - Reduce","final":true},
  1345. {"code":"731","name":"After Trial - Reduce","final":true},
  1346. {"code":"732","name":"After Trial - Cancel Only","final":true}
  1347. ],
  1348. "dispos5": [
  1349. {"code":"701","name":"Partial Refund","final":true},
  1350. {"code":"702","name":"Cancellation","final":true},
  1351. {"code":"703","name":"Full Refund","final":true},
  1352. {"code":"706","name":"Downsell","final":true},
  1353. {"code":"707","name":"Price Reduction","final":true},
  1354. {"code":"708","name":"Blacklist/Chargeback/Fraud","final":true},
  1355. {"code":"709","name":"Support Call","final":true},
  1356. {"code":"298","name":"Supervisor Transfer","final":true},
  1357. {"code":"711","name":"Reship","final":true},
  1358. {"code":"712","name":"Call Disconnected","final":false,"retry":"60","ca":"110"},
  1359. {"code":"715","name":"Order Adjustment","final":true},
  1360. {"code":"716","name":"Final Billing Option","final":true},
  1361. {"code":"297","name":"Wrong Number","final":true},
  1362. {"code":"718","name":"Test","final":true},
  1363. {"code":"299","name":"Sale","final":true},
  1364. {"code":"722","name":"Declined Payment","final":true},
  1365. {"code":"300","name":"Language Barrier","final":true},
  1366. {"code":"291","name":"No Caller/Audio Issues","final":true},
  1367. {"code":"726","name":"Same Day Void","final":true},
  1368. {"code":"733","name":"Shipping Issues","final":true},
  1369. {"code":"727","name":"Escalation","final":true},
  1370. {"code":"704","name":"RMA Issued","final":true}
  1371. ],
  1372. "1st_Class_Medical_Legacy": [
  1373. {"code": "291", "name": "No Caller/Audio Issues", "final": true},
  1374. {"code": "295", "name": "Not Interested", "final": true},
  1375. {"code": "297", "name": "Wrong Number", "final": true},
  1376. {"code": "300", "name": "Language Barrier", "final": true},
  1377. {"code": "709", "name": "Support Call", "final": true},
  1378. {"code": "712", "name": "Call Disconnected", "final":false, "retry": "60", "ca": "110"},
  1379. {"code": "718", "name": "Test", "final": true},
  1380. {"code": "720", "name": "Answering Machine", "final": false, "retry": "60", "ca": "5"},
  1381. {"code": "721", "name": "Schedule Call Back", "final": false, "callback": true},
  1382. {"code": "723", "name": "Disconnected Number", "final": true},
  1383. {"code": "724", "name": "Do Not Call", "final": true, "isDnc": true},
  1384. {"code": "725", "name": "Too Expensive", "final": true},
  1385. {"code": "734", "name": "3rd Party Transfer", "final": true},
  1386. {"code": "737", "name": "Not Available", "final": true},
  1387. {"code": "752", "name": "Purchased Elsewhere", "final":true}
  1388. ]
  1389. },
  1390. "restDataSources": {}
  1391. }
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