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LamoidZombieDog

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LamoidZombieDog
Feb 17th, 2017
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  1. nicolas0000000001@gmail.com(Just now)
  2. i just saw... now how can i go foward with paying for the old chest so i can get unbanned?
  3. mannalou (Just now)
  4. I have refunded the $3.99 back to your account since you are permanently banned and unable to use the chest.
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  8. Mannalou, Mineplex Customer Support Manager
  9. nicolas0000000001@gmail.com(2 hours ago)
  10. This is the Love Chest that i need my 3.99 Back for: 8T690990LD873514V that i STILL havent recieved refund confirm for...
  11. and this is the old chest you speak of that someone tryed to chargeback: 49A980380K278970P
  12. mannalou (3 hours ago)
  13. Can you please provide me with the Transaction ID from the other chests you bought?
  14. Mannalou, Mineplex Customer Support Manager
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  17. nicolas0000000001@gmail.com(13 hours ago)
  18. also it says i have no Open cases im gonna guess this is old i never charged back i dont even know how to... how can i still undo it?
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  21. nicolas0000000001@gmail.com(13 hours ago)
  22. i cant do this because iot will charge me... and i have 0.00 in my paypal BECAUSE i didn tget a REFund of my 4.00 for the chest i bought!
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  25. mannalou (15 hours ago)
  26. There is a dispute on an old chest that was purchased on January 18th.
  27.  
  28. If you want to reverse or avoid the ban, please cancel the dispute or chargeback by following these steps:
  29.  
  30. - Log in to your PayPal account.
  31. - Click Resolution Centre at the top of the page.
  32. - Select Open cases in the drop down menu and find the claim you wish to close.
  33. - Click the Case ID link (e.g. PP-111-222-333) under the Case column.
  34.  
  35. 1. If the case is in the Dispute phase click Close Dispute
  36. 2. If your case is in the Claim phase click Cancel this claim.
  37.  
  38. Enter any comments in the comment box and continue to close your dispute or claim.
  39. Once you have completed this process, please make sure to let us know that the dispute is canceled
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  41. Mannalou, Mineplex Customer Support Manager
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  44. nicolas0000000001@gmail.com(15 hours ago)
  45. np... i just want to know why i was banned from one of my Fav MC servers... also i need the refund for my purchace... i never chaged back but if someone else did on my account whatwas the charge back for ill gladly pay back that money that was charged back if needed
  46. Crumplex (16 hours ago)
  47. Hello there! Thank you for contacting Mineplex Customer Support.
  48. I will forward your issue to someone who will be able to assist you with your situation. Thank you for your patience!
  49. - Crumplex
  50. Mineplex Customer Support
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  53. nicolas0000000001@gmail.com(18 hours ago)
  54. purchaced love chest then went to log on and im hit with a banned for Chargeback... i demand a refund on my item plus reasoning for this ban... if i need to pay a fee of this for some reason even know i dont charge back and dont even know how to... so be it i will pay that fee
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