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  1. How can we help you? GRID
  2. Please give a brief description of your issue. redirect
  3. Ryan B.
  4. Thank you for contacting Media Temple. Please give me a moment to review your details.
  5. Kelly Zimbelman
  6. Hi. I have gotten disconnected twice.
  7. Ryan B.
  8. Hi there Kelly!
  9. Kelly Zimbelman
  10. My server is doing a redirect from http to https and its causing my site to load slow. I purchased and SSL through MT and since then it loads in like 11 seconds.
  11. Ryan B.
  12. A redirect to https when using SSL is a good idea, but certainly isn’t mandatory.
  13. That being said, I’m seeing the site loading quickly.
  14. Let me test a few things.
  15. Kelly Zimbelman
  16. I get an error with my SEO : from: http://lisamjukesmd.com/ to: https://lisamjukesmd.com/
  17. Ryan B.
  18. I’m seeing the site loading in 5.7 seconds via https, which could definitely be improved but isn’t indicative of a problem with the service on our end. You can read that report here:
  19. https://gtmetrix.com/reports/lisamjukesmd.com/5meg09F6
  20. I’d suggest reviewing the recommendations on that page to help speed up the site load time.
  21. Kelly Zimbelman
  22. I show this: URL Canonicalization Test
  23. http://lisamjukesmd.com and http://www.lisamjukesmd.com/ resolve to the same URL.
  24. could that be the issue. I couldn't find where to change the canonical in my account admin
  25. Ryan B.
  26. Frankly I don’t understand the question. Having your domain and the ‘www’ subdomain resolve the same place is how pretty much every site functions.
  27. Kelly Zimbelman
  28. well it says the canologic is http not https
  29. Canonical
  30. Ryan B.
  31. Yes a site using either http or https is fine, though redirecting the site to https isn’t a bad idea, it’s a great idea actually.
  32. I’m not seeing a problem with the site right now Kelly, if you have SEO questions I’d suggest speaking with an SEO expert.
  33. Kelly Zimbelman
  34. I am an SEO expert. And the site is doing a redirect from the main page from http to https
  35. Ryan B.
  36. Yes, and that’s something that would have been configured on the site itself, either via the WP home and site URL, or a plugin or .htaccess redirect.
  37. You have full access to the hosting service to configure that.
  38. That being said, there is absolutely nothing wrong, SEO wise, with having a redirect to https.
  39. Kelly Zimbelman
  40. I thought there was a way to fix on the server. all htacess and configuration are top speed.
  41. Ryan B.
  42. Read
  43. Google themselves redirect all of their own pages to https. It’s quite normal.
  44. Kelly Zimbelman
  45. ok bye
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