1) If you have set up a paypal subscription this is your responsibility to maintain, and over payments due to subscriptions cannot be refunded and will be held in credit.
2) Please ensure you have actually read the Terms of Service and Acceptable use policy it only takes 5 minutes.
3) You may NOT use your VPS for bulk mailing of any kind.
4) Your root password and server MUST be secure, e.g. password or pass123 is not secure, passwords should be strong as per the AUP, if you server is hacked due to a weak password or using insecure software your service WILL be terminated without any chance of a refund.
5) These packages come with no SWAP/vSWAP/Burst RAM.
6) The processor cores are not dedicated to your server they are based on equal share, you may not have any processes running that require 24x7 use of more than 20% of 1 core equivilent e.g. running 2 processes at 10% use each would be considered 20% of 1 core, you may not use 100% of any core for more than 30 minutes.
7) If you have more than 1 service and any item on your account becomes overdue all of your services will be affected by suspension
8) This is a 100% self managed service without support of any kind except via the forums, opening a support ticket without first attempting to get assistance via the forum will result in 50% of your remaining service term being removed as compensation, this also includes direct emails.
9) We will never access your VPS unless we have valid cause to do so, e.g. suspected port scanning, DOS, cracking, brute force attempts, excessive load or we get an Abuse notification from an external network.
10) If your resource use is deemed to be abusive then we may opt to login to your VPS and shut down the process causing the issue.
11) Your data is your responsibility, and this product does not qualify for free backup space, in the unlikely event of complete and total hardware failure your services will be recreated with the default OS template and your data will not be restored.
12) This product has a zero refund policy.
13) As per our terms your billing information must be 100% accurate failure to comply with this term may lead to service suspension or termination.
14) Your email address must be valid, if we get any none deliverable messages your account will be suspended.
15) we provide you with the means to cancel your service, please do not just let an invoice become so overdue that your service gets terminated, we retain your VPS offline and reserve resources in-case it was an oversight on your part, if you have no intention of renewing please cancel your service as these resources while retained are unavailable to other users and you will not be able to take any future service until and old outstanding balances have been paid.

16) Abuse of terms which includes running a torrent client, tor of any kind, using the VPS as a proxy to download torrents or anything similar will result in immediate termination of service, no warning will be given and no discussion will be entered in to after the fact, if you have multiple products you will lose them all.